Filter Results
:
(106)
Show Results For
- All HBS Web (106)
- Faculty Publications (10)
Show Results For
- All HBS Web (106)
- Faculty Publications (10)
- 29 Mar 2019
- News
Callaway Golf Takes a Swing at Outdoor Apparel
Keywords:
golf;
retail;
aquisitions;
leadership;
risk;
General Merchandise Stores;
General Merchandise Stores
- 01 Mar 2008
- News
Sarah Talley’s Key Negotiation Principles
When you have a problem, when there’s something you engage in with Wal-Mart that requires agreement so that it becomes a negotiation, the first advice is to think in partnership terms, really focus on a common goal, of getting costs out, for example, and ask questions....
View Details
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
John Wanamaker
Wanamaker thought his “new kind of store,” which was a consolidation of many different kinds of shops into one, was the future of shopping. Not only did his department stores become very successful, they were also part of a merchandising...
View Details
Keywords:
Retail
- 13 May 2013
- Blog Post
Alumni: Where are they now? Featuring Fereshteh…
at HBS, I was offered an entrepreneurial position as the Client Relations & Business Analysis Manager for the Canada & Bermuda Region. In this role, I was able to learn about the retail business from a merchandising and client...
View Details
Keywords:
Consumer Products / Retail
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
merchandise categories or sub-categories online. Best Buy, for example, allots floor space only to higher-end televisions—commodity-level TVs are mostly merchandised online. Virtually all major retailers...
View Details
- 01 Oct 1999
- News
Running on empty
the gallon or so of gasoline that typically remains in a car's fuel system even when the gas gauge reads empty, SpareTank becomes flammable, and presto, you're on your way. "It's one of the great problem-solving products of all time," said Dennis D'Angelo, the View Details
- 06 Dec 2021
- News
Action Plan: Whole Sale
The future of retail won’t be brick and mortar or online, says Musab Balbale (MBA 2007). Instead, it will be a more inclusive combination of the two. Balbale, who spent several years of his career focused exclusively on online sales, is testing that theory at scale as...
View Details
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
hours of operation, merchandising displays, and pricing. By contrast, the span of control for managers at corporate headquarters who oversee merchandising and other core operations is set at...
View Details
Keywords:
by Robert Simons
- 13 May 2013
- Blog Post
Final presentations and final farewells
answer the question: How does Sephora really win the love and wallets of women of color and of Millennials and Gen Z girls? Collectively, we interviewed dozens of people at Sephora, across all functions from operations and logistics to PR, from View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
jewelry and furs to sweatshirts and school supplies,” quips the tall, affable, Charlestown, Massachusetts, native, who in 1991 left his job as general manager at Neiman Marcus in Texas to accept the challenge of “putting the Coop on track...
View Details
- Profile
Taylor Wiegele
they had?" Learning from peers HBS attracted Taylor as way to go beyond his "narrow California experience," to work through a rigorous general management curriculum, and to learn from his "peers about VC, PE,...
View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Look at the business model. Walmart catapulted into a $400-billion-plus company by luring customers into stores with groceries at very low margins, reaping the benefits of additional trips, which generated increased sales of higher-margin...
View Details
- 01 Mar 2006
- News
The Real Conflict
words of Robert Solow, a Nobel laureate in economics and an adviser to the study, “By far the most important factor in that growth is Wal-Mart.” Second, most of the value created by the company is actually pocketed by its customers in the form of lower prices. There is...
View Details
- 25 Jul 2012
- News
Movie Magic
Kaplan: "Automated retail" dispenses movie magic. Photo courtesy Gregg Kaplan/Redbox If you’ve seen one at your local US grocery store, you know that “vending machine” is an inadequate description for Redbox, the sleek, red (of course) kiosks that dispense new-release...
View Details
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
consumers had to pay for merchandise with cash. This, the entrepreneur believed, precluded a consumer from making a spontaneous purchase. In the late 1940s, banks did not usually provide loans for consumer purchases other than housing....
View Details
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Amazon. Customer service is relative, a product of customer expectations compared to actual experiences. Amazon has created very high customer expectations for in-stock merchandise and rapid delivery and, in the past, View Details
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
making purchases of merchandise generally thought to be in what Anderson calls "the Short Head" of the item popularity curve. The Short Head accommodates hit recordings, the most popular fashions,...
View Details
Keywords:
by James Heskett
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
most profitable. "Not only are merchandise profits higher under contingent free shipping than under free shipping, but our estimates imply that the firm could derive even higher merchandise profits by...
View Details