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- 01 Sep 2011
- News
Water for Life
Issue Focus: Business and the Environment Zobel de Ayala Photographs by Tom Epperson Issue Focus The Business and Environment Initiative at HBS The City Solution Green Day Related Links Watch Ayala discuss sustainability Sixteen years...
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- 01 Sep 2018
- News
Case Study: A Good Fit
employer would be interested. —Harry McCracken (AMP 114, 1994) A highly competitive market with one-year sales cycles on the one hand; a pilot customer in a less-competitive niche with a massive opportunity to create value for insurers on...
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Jen McFarland Flint
- 06 Dec 2021
- News
In My Humble Opinion: Come Clean
Twenty years ago, when a broker called to tell Jon Simon (MBA 1980) about the possibility of acquiring Parkway Custom Drycleaning, the broker didn’t initially reveal what it was—a high-end dry-cleaning...
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- 25 Aug 2022
- News
Labs Enable Large-scale Research
are focusing on retraining (upskilling/reskilling) initiatives aimed at either equipping “at-risk” workers with skills relevant to new digital technologies, or helping them leverage existing skills across different occupations enabled by...
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- 01 Jun 1998
- News
Diversity and Community
imperative. (photograph by Jamie Tanaka) "At IBM," Gerstner said at the ceremony, "we're diverse by design, not mandate. With customers in more than 160 countries, our workforce has to reflect the rich array of cultures, perspectives, and...
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Garry Emmons
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
expectations with promises of same-day delivery, the logistics industry is looking to completely new models, like crowdsourcing, autonomous technology, and on-demand delivery. Robert Reisner (MBA 1971), who led the Postal Service’s technology and strategic planning...
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Jen McFarland Flint
- 01 Dec 2020
- News
Invest in the New Abnormal
globally by 62 percent. Be human when it comes to money. The same principle applies to customers facing financial hardship, says Deshpandé, who encourages firms to initiate crediting and financing, deferral...
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- 01 Jun 2017
- News
Life in Lockdown
intense and very structured: take a concept idea and get to a real prototype for customers to interact with by the end of the day,” Sapone says. On Wednesday of that first Startup Lockdown, the group worked on a concept then called...
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- 01 Mar 2008
- News
Alumni Books
sweet spot; designing the offer to create customer value and secure differential advantage; integrating to serve the customer; and measuring what matters. Science Lessons: What the Business of Biotech Taught Me about Management by Gordon...
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- 01 Mar 2016
- News
Case Study: Paper Chase
integrated, with cards made in a facility Lovepop owns in Vietnam, which allows for greater flexibility. The company is doubling its revenues quarter over quarter and reported a $1.4 million run rate in late 2015. After some small initial...
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- 01 Dec 1999
- News
New HBS Portal Offers Alumni Just-In-Time Business Information
the Baker Library Management Research Center. The site, which initially granted access only to research databases, was offered to a test group made up of some 250 members of the Class of 1999, participants in the Advanced Management...
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- 01 Dec 2002
- News
Think Globally, Teach Locally
faculty to develop an executive training program in Africa that will use digital technology to reach students in remote areas of the continent — and allow for customization of course materials. These and other programs continue a history...
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Julia Hanna
- 01 Jun 1997
- News
New Releases
demand, and on pleasing the best customers - can ultimately weaken a strong firm. In The Innovator's Dilemma, Christensen shows how significant breakthroughs in products and services are often initially...
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- 12 Sep 2018
- News
Game-Changing Analytics
the NBA’s Philadelphia ’76ers benefit from the analytic approach and technology platform Gelman helped develop to build the Kraft organization’s enviable connection with New England Patriots’ fans. “We help organizations develop a holistic view of View Details
- 01 Jun 2022
- News
Case Study: Glass Half Full
nice, profitable Amazon play, albeit with limitations? The Answers: I’ve been in a similar situation, and I think there’s no wrong answer. I did both initially but pulled out of Amazon to build the brand on Shopify. Amazon is easier to...
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- 01 Apr 1996
- News
"Foundations" Paves the Way for Entering MBAs
comprehensive program designed to ensure a basic level of competency throughout the cohort. By all accounts from the students, faculty members, and staff involved in the initial Foundations module, the experience was a huge success....
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- 01 Dec 2010
- News
The Transformers
idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory and learning as much as we were teaching,”...
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- 01 Dec 2017
- News
The Business Case (Or Not) for Sustainability
initiatives feel as if they’re “done.” It’s like someone who thinks climate change is a real problem and buys a Prius and feels as if they’ve done their part and they’re done. The problem is not solved if everyone buys a Prius—it’s much...
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- 01 Mar 2019
- News
The One That Got Away
on to become a household name. Consider David Cowan’s (MBA 1992) initial response to eBay: “Stamps? Coins? Comic books? You’ve GOT to be kidding. No-brainer pass.” Chad Waite (MBA 1983) had this to say about a certain Seattle...
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- 24 Apr 2014
- News
Empowering Japan through e-commerce
he developed a web-based shopping mall—Rakuten, which roughly means “optimism”—often called the Amazon.com of Japan. “We created an online marketplace where customers can interact with shop owners, and we empower our merchants to build...
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