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- All HBS Web (402)
- Faculty Publications (58)
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- 01 Dec 2017
- News
Pencils Up: Taking Note of New Courses
students will work on-site with a nonprofit or government client in Boston, New York, or Washington, DC, to analyze a problem and develop recommendations based on behavioral decision research and economics—the idea that we can build... View Details
Keywords: Julia Hanna
- 01 Sep 2011
- News
Water for Life
has invested over $1 billion in laying 2,000 miles of water lines and building 33 wastewater treatment plants while returning strong profits for shareholders. Equally important, the company has emerged as a model for integrating financial success with social View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
club notes, has touched the lives of more than half a million people in India and has also exported medicines to many other hard-hit countries in Asia and Africa. Dr. Natarajan founded the Pune Platform for COVID Response (PPCR), which... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details
- 01 Mar 2010
- News
Lords of Strategy
world, the past fifty years have been especially rich with menacing surprises, one response to which was the rise of strategy. Consider a few of the most significant jolts, which sometimes seemed like the four Horsemen of the Corporate... View Details
- 11 Oct 2019
- News
Balancing Act
listening to their concerns. The response she received at Princeton Review and at PresenceLearning was overwhelmingly positive. Most of the staff at PresenceLearning, as in much of the education sector, already consisted of women, and... View Details
- 01 Sep 2016
- News
Research Brief: Cultivating Creativity through Competition
freelance designers submit potential logos, and companies pay a few hundred dollars for the logo they like best. Throughout the process, designers receive one- to five-star ratings from the clients on their work, and iterate on their... View Details
Keywords: Erin Peterson
- 01 Oct 1997
- News
Terence P. Stewart
of Stewart and Stewart, a Washington-based law firm that represents both domestic and foreign clients on issues of trade and international law, Stewart understands that such disagreements are the predictable outgrowth of a global... View Details
Keywords: Garry Emmons
- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
systems and glitches galore. But given his extensive experience helping international corporate clients solve IT and management problems, he was in a perfect position to help. "I was attracted by the challenge of turning around a huge... View Details
- 19 Feb 2008
- News
The Scoop Behind the Silver Screen
elements are added.” Both businesses require vision and a healthy appetite for risk. Another similarity is permits, budgets, and a cast of people who come together to work on a common project for two or three years. Attracting a cornerstone View Details
- 06 Oct 2020
- News
Clearing the Path to Citizenship
RapidVisa to expand the types of cases it can handle.) The company’s online immigration applications function much as TurboTax does for IRS filings, translating the arcane language of government documents into easy-to-answer questions customized for each client. The... View Details
Keywords: April White
- 01 Sep 2020
- News
3-Minute Briefing: Mark Mason (MBA 1995)
are also well-positioned to help our clients weather this crisis and piece the economy back together. This is a moment for global banks like Citi to show the vital role we can play in growing an inclusive economy. I’m a believer in... View Details
- 13 Jan 2021
- News
Stress Test
lock, but the company soon expanded its focus to B2B sales in the health care sector. Its clients now include sites responsible for COVID-19 testing and vaccine distribution, which require both security and... View Details
- 01 Jun 2015
- News
Ask the Expert: The Kids Are All Right
only expected MPG to improve to 45 in that same span of time. When I’m advising clients across industries, leaders often ask how their corporate social responsibility initiatives will help them win... View Details
- 01 Dec 2015
- News
Snapping Up Voters
Illustration by Chris Gash When Rob Saliterman (MBA 2011) started selling online political ads at Google, they were almost all destined for people already seeking political content, placed either on specific networks or in response to... View Details
Keywords: Sasha Issenberg
- 01 Sep 2010
- News
Five Honored for Missions Accomplished
overall, we’ll continue to do a good job for our clients and grow the business. What does “accountability” mean in the context of running a financial firm? Tell the truth, serve people, have integrity. Have the ability, guts, and courage... View Details
- 10 Apr 2012
- News
A Winning Formula
that says a lot about what drives his company: “Life is too short to work in a dysfunctional organization.” Dashboard specializes in analyzing why an organization’s growth may have slowed, and then works with management to institute change and boost performance.... View Details
- 13 Jun 2017
- News
Finding Common Ground
through the evening with the client relationship intact, but it also taught him a valuable lesson about personal business relationships that has informed his current work. “The idea of investing in personal relationships is something we... View Details
Keywords: Ralph Ranalli
- 01 Oct 2002
- News
View from the Top
the sustained, excellent business results achieved during his tenure leading General Electric. Bill Schleyer, AT&T: I would also pick Bush, as well as Prime Minister Tony Blair. I think their unequivocal, immediate, ongoing response to... View Details
- 01 Jun 2002
- News
Alfred L. Cheauré - A Dog's Life
has attended more than one hundred dog shows across the country, converted an outdated mainframe computer system to a client server system, streamlined internal procedures, cut expenses, introduced DNA as part of the dog registration... View Details
Keywords: Susan Young