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All HBS Web
(82)
- News (34)
- Research (37)
- Multimedia (3)
- Faculty Publications (22)
- April 2024
- Case
Dr. Tom Mihaljevic and Cleveland Clinic
By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s...
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Keywords:
Recruitment;
Retention;
Analytics and Data Science;
Digital Transformation;
Digital Platforms;
Innovation and Management;
Innovation Leadership;
Human Capital;
Leadership;
Leadership Development;
Leadership Style;
Leading Change;
Organizational Culture;
Organizational Structure;
Organizational Change and Adaptation;
Mission and Purpose;
Outcome or Result;
Performance;
Performance Evaluation;
Health Industry;
Cleveland;
London;
Abu Dhabi;
Florida;
Ohio
Hill, Linda A., and Lydia Begag. "Dr. Tom Mihaljevic and Cleveland Clinic." Harvard Business School Case 424-031, April 2024.
- April 2021
- Case
Codecademy: Where to Next?
By: Jeffrey F. Rayport, Max Mailman and Sarah Ascherman
In March 2020, Zach Sims, co-founder and CEO of online education platform Codecademy, prepared for a meeting with his Chief of Staff Kunal Ahuja to discuss the company’s goals. Codecademy billed itself as the largest online resource for computer science literacy and...
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Keywords:
Monetization Strategy;
Business Model;
Change Management;
Venture Capital;
Leading Change;
Growth and Development Strategy;
Growth Management;
Management Teams;
Marketing Channels;
Product Marketing;
Network Effects;
Product Development;
Organizational Change and Adaptation;
Strategic Planning;
Internet and the Web;
Digital Platforms;
United States
Rayport, Jeffrey F., Max Mailman, and Sarah Ascherman. "Codecademy: Where to Next?" Harvard Business School Case 821-093, April 2021.
- 16 Feb 2024
- Research & Ideas
Is Your Workplace Biased Against Introverts?
also need to learn to praise employees for their passion, not just for how they express it, such as by working overtime, Jachimowicz says. The risk of hailing employees for these “performative” aspects of passion is to reinforce behaviors that can lead to View Details
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by Ben Rand
- 28 Aug 2023
- Research & Ideas
How Workplace Wellness Programs Can Give Employees the Energy Boost They Need
salary, attrition due to burnout is worth preventing. Why companies should focus on employee energy Studies have found that employees who are in good health are more likely to feel engaged and productive at work, and employees in good...
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by Hise Gibson
- Portrait Project
Daniella Bertolotti
ceased being myself. To fit in. To not feel ridiculous. I pursued others’ view of success, and I strove to become reasonable, even admirable. And when I did, it felt worse than ever. It took me 28 years, chronic anxiety, and a burnout to...
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- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
employers’ past transgressions. Generational factors and burnout Leaders must realize that their workers are their greatest assets in their quest to achieve institutional goals. Instead of paying lip service to caring for employees or...
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by Hise Gibson and MaShon Wilson
- 14 Feb 2023
- Research & Ideas
When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career
His research comes at a time when an increasing number of people report being worn out on the job, with 43 percent of middle managers reporting burnout in the US and 70 percent of C-suite workers considering quitting to search for jobs...
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by Michael Blanding
- 01 Sep 2023
- News
Solving for Z
survey found that younger employees report “more overall stress and work-related burnout than older groups”—factors that can hurt performance and contribute to job hopping. A 2022 survey by Deloitte found that stress and View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to...
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by Dina Gerdeman
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
there would be other kinds of interactions happening within it,” Whillans says. “Process time started to become content conversations because teams were not getting as much feedback during the day.” With so many check-ins, burnout became...
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by Kristen Senz
- Web
Leadership - Faculty & Research
77,000 “caregivers” (defined as all clinical and nonclinical personnel at the hospital). Despite ongoing challenges, from an anticipated operating loss in 2023 to extreme burnout for caregivers across the hospital enterprise, Dr....
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- Web
Technology & Innovation - Faculty & Research
hospital). Despite ongoing challenges, from an anticipated operating loss in 2023 to extreme burnout for caregivers across the hospital enterprise, Dr. Mihaljevic was contemplating ambitious Objective Key Results (OKRs) for 2023,...
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- 01 Mar 2024
- News
Vital Signs
rates of burnout among this population to triple. That kind of churn has had far-ranging, systemic effects and has been linked to everything from reduced quality of care to substantial costs for the system. Underlying that problem is the...
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- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
establish trust or allow them to move your company forward. Creating this type of toxic, micromanagement culture of leadership can contribute to CEO/founder burnout as you try to manage “all the things.” Changes for teams and individuals...
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by Julia Austin
- Web
Research - Health Care
accelerated in recent years. While multifactorial, a major contributing factor to burnout is a payment model that rewards volume over quality, leaving physicians overburdened and unfulfilled. The aim of this... May 2, 2024 Article Require...
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- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
their families. At the same time, those providers had to deal with their own mental health and that of their colleagues. “There was already a high level of burnout before COVID, and not having the means to do anything to ease suffering...
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- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
frustration and a path to burnout that is all too common in today’s workplace, says Robert Simons, the Charles M. Williams Professor of Business Administration at Harvard Business School. “Today’s jobs are expanding in terms of what is...
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by Dina Gerdeman
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
team’s idea: Prevent burnout by creating a dialog around the seemingly arbitrary nature of fashion pricing—and the fact that many people judge a garment’s quality based on its price tag. The strategy: Price two identical items next to...
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- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
work, and perhaps rotating people off and on the team in predetermined intervals. This could both prevent burnout and provide a pipeline of fresh perspectives. Create an agile enterprise from the top down We recommend building agile...
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- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
https://www.hbs.edu/faculty/Pages/item.aspx?num=53335 September 25, 2017 JAMA Internal Medicine The Business Case for Investing in Physician Well-Being By: Shanafelt, Tait D., Joel Goh, and Christine A. Sinsky Abstract—Importance: Widespread View Details
Keywords:
Sean Silverthorne