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Publications

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  • 10 Aug 2022
  • News

Is In-Person or Remote Work Best for Agile Teams?

  • 03 Oct 2020
  • News

Leading with Agility in a Time of Colliding Pandemics

  • 2017
  • Other Article

Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

By: Alan MacCormack and Robert Lagerstrom
The modern industrial corporation encompasses a myriad of different software applications, each of which must work in concert to deliver functionality to end-users. However, the increasingly complex and dynamic nature of competition in today’s product-markets dictates... View Details
Keywords: Applications and Software; Design; Organizational Change and Adaptation; Performance Effectiveness
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  • June 2001
  • Supplement

Matrix Organization Hewlett-Packard's Santa Rosa Systems Division (now Agilent Technologies)

By: Michael Beer
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  • July 2022
  • Supplement

Netflix: A Creative Approach to Culture and Agility (B)

By: Ranjay Gulati and Matt Higgins
This (B) case, set in summer 2022, was designed as a companion to "Netflix: A Creative Approach to Culture and Agility," a case set in 2018. The purpose of this brief document is to unlock a discussion around how the Netflix culture can be used to weather new... View Details
Keywords: Netflix; Corporate Culture; Streaming; Media; Technology; Corporate Entrepreneurship; Innovation Leadership; Innovation Strategy; Leadership Style; Organizational Culture; Organizational Change and Adaptation; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Technology Industry; California
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  • January–February 2021
  • Other Article

Stand-up Meetings Inhibit Innovation

By: Andy Wu and Dagny Dukach
An interview with Harvard Business School professor Andy Wu is presented. Wu discusses the usefulness of stand-up meetings, their role in agile management practices, and their impact on innovations and creativity by the participants. View Details
Keywords: Agile Practices; Meetings; Management Practices and Processes; Creativity; Innovation and Invention
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  • May 4, 2018
  • Article

Continuous Development Will Change Organizations as Much as Agile Did

By: Jeffrey J. Bussgang and Samuel Clemens
It's not just for tech companies and startups. View Details
Keywords: Information Technology; Business Ventures; Corporate Entrepreneurship
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  • January 2018
  • Supplement

Transformation at ING (B): Innovation

By: William R. Kerr, Federica Gabrieli and Emer Moloney
Supplement to HBS No. 818-077. Together with the agile methodology, innovation at ING was an enabler for the company’s purpose of empowering people to stay a step ahead in life and business. The case explores ING's innovation priorities and strategy as well as the... View Details
Keywords: Innovation; Agile; Fintech; Innovation and Invention; Strategy; Technological Innovation; Banking Industry
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  • 29 Jun 2018
  • Podcast

Ep 7: The CEO of ING Netherlands describes his bank’s agile “big bang”

As customers become more demanding, businesses must work fast to release new products and provide a high-quality customer experience. To keep up, ING took a radical approach one might expect from a Silicon Valley technology company, not a big bank. Bill speaks with the... View Details
  • June 2001
  • Supplement

Organizational Fitness Profiling at Hewlett-Packard's Santa Rosa Systems Division (Now Agilent Technologies)

By: Michael Beer
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  • 10 May 2018
  • News

Is agile working a revolution, a fad, or just a cover for mass lay-offs?

  • May 2019
  • Teaching Note

Transformation at ING (A), (B), & (C)

By: William R. Kerr and Jordan Bach-Lombardo
Teaching Note for HBS Nos. 818-077, 818-078, 818-121. View Details
Keywords: ING; Agile; Innovation; Reorganization; Transformation; Innovation and Management; Strategy; Change Management; Banking Industry
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  • 26 May 2020
  • News

Perspectives in Health: Cleveland Clinic - Building an Agile Org. in the Age of COVID-19

Keywords: COVID-19
  • July 2020
  • Case

Steve Kerr: Coaching the Golden State Warriors to Joy, Compassion, Competition, and Mindfulness

By: Francesca Gino and Jeffrey Huizinga
Steve Kerr, coach of the 3-time NBA champion Golden State Warriors, reflects on his values-driven leadership style in the wake of a challenging season. View Details
Keywords: Coaching; Values; Basketball; Agility; Leadership; Values and Beliefs; Diversity; Leadership Style; Sports
Related
  • October 2021 (Revised January 2022)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
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  • September 2020
  • Case

&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges

By: Francesca Gino and Jeffrey Huizinga
&Pizza is a pizza chain that in the spring of 2020 finds its business completely up-ended by the COVID-19 crisis and shut-down. Many companies in the restaurant and hospitality sector responded to the crisis by shutting down their operations and laying off employees.... View Details
Keywords: Agility; Crisis; Culture; Values; COVID-19 Pandemic; Crisis Management; Leadership; Organizational Culture; Values and Beliefs; Employee Relationship Management
Related
  • 2017
  • Working Paper

Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution

By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin
The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This... View Details
Keywords: Information Systems; Software; Architecture; Modularity; Agility; Coupling; Applications and Software; Design; Decisions; Performance
Related
  • November–December 2023
  • Article

Iterative Coordination and Innovation: Prioritizing Value over Novelty

By: Sourobh Ghosh and Andy Wu
An innovating organization faces the challenge of how to prioritize distinct goals of novelty and value, both of which underlie innovation. Popular practitioner frameworks like Agile management suggest that organizations can adopt an iterative approach of frequent... View Details
Keywords: Innovation; Novelty; Goals; Specialization; Coordination; Field Experiment; Software Development; Agile; Scrum; Iteration; Iterative; Organizations; Innovation and Invention; Value; Goals and Objectives; Integration; Applications and Software
Related
  • Jun 22 2018
  • Tout

Programs for Organizations

  • Aug 27 2020
  • Brochure

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