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  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

shipping fees." Many multichannel strategies to consider Retailers have a number of options when deciding how to fulfill customer orders while attempting to maximize profit and customer satisfaction, says Ngwe. To help them, Ngwe tries to get a sense of where... View Details
Keywords: by Kristen Senz; Retail
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

winners and losers into consideration. Both groups need to be encouraged and included in the implementation process, and reassured of their value and worth to the company, Neeley says. For the favored group specifically, Neeley suggests... View Details
Keywords: by Roberta Holland
  • 25 Apr 2014
  • Research & Ideas

To Pay or Not to Pay: Argentina and the International Debt Market

federal court in New York City. Argentina categorically refused to negotiate with investors and halted payments to any creditor that rejected its offer. Investors who agreed to the exchange offer received new bonds worth 73 percent less than the View Details
Keywords: by Laura Alfaro
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

von Clausewitz, the brilliant Prussian general and strategist, wrote, "War is an area of uncertainty; three quarters of the things on which all action in war is based lie in a fog of uncertainty to a greater or lesser extent." His view was that the principal View Details
Keywords: by Joseph L. Badaracco
  • 21 Oct 2013
  • Research & Ideas

Missing the Wave in Ship Transport

there were about 9,000 bulk carriers, which varied in dimensions from small to supersized. The bulk shipping market was valued at roughly $180 billion. Owners in this highly competitive industry make money either by transporting cargo for... View Details
Keywords: by Kim Girard; Transportation
  • 13 May 2008
  • First Look

First Look: May 13, 2008

gain to the other and is equivalent to decreasing the dispersion of the latter's values for the items he does not receive without changing their total. One-agent monotonicity requires that such a change should not hurt the first agent,... View Details
Keywords: Martha Lagace
  • 08 Jan 2007
  • What Do You Think?

Neuro Economics: Science or Science Fiction?

other explanations for findings, for example, that question the value of rational, conscious decision making? What are the more general implications of neuro economics? Will it have strong explanatory as well as manipulative potential for... View Details
Keywords: by Jim Heskett
  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

acknowledge the value of spending time with one's family, but I do not discount the overall advantage a society enjoys when its members are at the peak of their productivity." Clearly, many organizations regard work-life benefits (as... View Details
Keywords: by James Heskett
  • 07 Apr 2003
  • Research & Ideas

Three Steps for Crisis Prevention

challenges, not on the hard work of winning hearts and minds, Shapiro ultimately lost his company. He was forced to sell Monsanto to Pharmacia-Upjohn, which bought it for its pharmaceutical division, valuing the agricultural biotechnology... View Details
Keywords: by Michael D. Watkins & Max H. Bazerman
  • 06 May 2002
  • Research & Ideas

Profits for Nonprofits: Earning Your Own Way

though, are not administrative. "The biggest challenge we face is a cultural shift. People who by and large get into these organizations have amazing compassion. They want to clothe the homeless and feed the hungry. And for them to create a business is often at... View Details
Keywords: by Martha Lagace
  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

process that comprises many small projects, that evolves to meet the emerging demands of the ever-changing marketplace, that allows for frequent experimentation, and that delivers value on an ongoing basis. "Several decades ago, we... View Details
Keywords: by Jim Aisner
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

ability to exert leverage on suppliers is growing. Consider one firm we've worked with, an international consortium of independent gas companies. Recently, one of their valued global customers told them that dealing separately with their... View Details
Keywords: by Staff
  • July 2021
  • Supplement

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)

By: Nour Kteily, Deepak Malhotra and David Lane
Supplement to the (A) case View Details
Keywords: Change; Communication; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Technology Platform; Information Technology Industry; United States
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  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

compare the slant and bias of pairs of articles on identical topics of U.S. politics. Our slant measure is less (more) than zero when an article leans towards Democratic (Republican) viewpoints, while bias is the absolute value of the... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2010
  • First Look

First Look: January 5

HawkinsHarvard Business School Case 110-013 Students must suggest ways to value intangible assets, including trademarks, acquired by Cisco in the Linksys acquisition. Purchase this case:... View Details
Keywords: Martha Lagace
  • 21 Jun 2011
  • First Look

First Look: June 21

foundation for being a leader and the effective exercise of leadership can also be seen as the foundations not only for great leadership, but also for a high quality personal life and an extraordinary organization. One can see this as a "value free" approach... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

Chief Investment Officer, was confident that this was a successful way to invest if implemented effectively, but he also saw the top university endowments experience 25% to 35% declines in portfolio value during the second half of 2008... View Details
Keywords: Martha Lagace
  • 15 Sep 2009
  • First Look

First Look: September 15

decisions from descriptions were obtained with a stochastic variant of prospect theory assuming that the sensitivity to the weighted value decreases with the distance between the cumulative payoff functions. The best predictions of... View Details
Keywords: Martha Lagace
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

over time and may be tempted to ape someone else's system, and so they will find it difficult to align different parts of the organization with shared priorities. As Corning, a leader in glass and materials science, has found, an innovation strategy must address how... View Details
Keywords: Sean Silverthorne
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

and innovation, says Jim Heskett. What changes will allow managers to add value to the creative process? What do YOU think? What Makes a Good Leader? (25,360) Leadership comes in many shapes and sizes, and often from entirely unexpected... View Details

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