Interests Of Consumers - Publications - Faculty & Research

March 1998 (Revised October 2015)
Case

Hamptonshire Express

Presents a series of problems that face a newspaper publisher, including inventory level, effort level, subsidy for unsold inventory, and commission for sales. Each problem is accompanied by one or more spreadsheets. Students must make various operational decisions. View Details

Keywords: Marketing Channels; Motivation and Incentives; Performance; Operations; Problems and Challenges; Decision Making; Sales; Demand and Consumers; Media and Broadcasting Industry; Publishing Industry; United States

Citation

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08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details

Keywords: by Robert S. Kaplan

07 May 2024
Blog Post

Opportunity to Offset Travel Emissions with Carbon Credits that Meet HBS Criteria

Interested in offsetting your travel carbon footprint? Click here. Are you traveling soon, but feel concerned about the carbon footprint of your flight or drive? Planes and cars release greenhouse gas... View Details

Blog

What Black Executives Really Want

networked and got things done. But no one ever asked him to lunch. Many of the Black executives found their peers standoffish, perhaps because they were not used to being around black people. They concluded that their colleagues were just... View Details

Web

Design Thinking Course | HBS Online

Design Thinking and Innovation, you will apply the tools you learn in the course to an innovation problem that is important or interesting to you, or you can use a provided scenario. In subsequent modules, you will use your earlier... View Details

Research Summary

Managing Marketspace Service Interfaces

By: Jeffrey F. Rayport

Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details

Web

4.2 Student/Faculty Ventures - MBA

the potential to grade future work, to vote on degrees, or to vote on disciplinary matters. Although the HBS Conflict of Interest Policy covers some of these issues, this... View Details

03 May 2023
Blog Post

Five Ways to Build Community at HBS

you can build a remarkable network here. Although the roughly 92 section mates are key to the experience, the ~1000 classmates in total offer a wider range of affinity groups and interests for you to... View Details

March 2024 (Revised April 2024)
Case

Angel City Football Club: Scoring a New Model

By: Jeffrey F. Rayport, Jennifer Fonstad and Nicole Tempest Keller

In January 2024, Kara Nortman, Julie Uhrman, and Natalie Portman, the founders of Angel City Football Club (ACFC) were developing the club’s first three-year strategic plan. Founded in 2020, ACFC had a star-studded investor group, including Portman and celebrities such... View Details

Keywords: Sports; Entertainment; Entrepreneurship; Brands and Branding; Venture Capital; Business Model; Corporate Strategy; Digital Marketing; Sports Industry; Entertainment and Recreation Industry; United States; California; Los Angeles

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01 Jun 2023
News

From Big Pharma to Startup

Hunter Goble (MBA 2022) did not enroll in Harvard Business School with dreams of becoming an entrepreneur. After earning his MBA, Goble intended to return to Eli Lilly to continue to work building brands and launching products. He envisioned himself leading a big,... View Details

Keywords: April White

20 Mar 2014
Working Paper Summaries

Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870-1940

Keywords: by Geoffrey Jones & Andrew Spadafora

20 Feb 2019
Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

part of, like owning an iPhone or watching a World Cup final? “In some ways, that's the really interesting thing” about where human commercial space flights lead us, says Matthew Weinzierl, the Joseph and Jacqueline Elbling Professor... View Details

Keywords: by Scott Wallask; Aerospace; Tourism; Transportation

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Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

studying French at the Université Paris-Sorbonne, Nneka moved to the United States to begin her career as a Process Engineer at Shell. Coming from an oil-rich economy, Nneka was interested in the oil and gas industry, and was drawn to... View Details

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Frequently Asked Questions | Social Enterprise | Harvard Business School

other Initiatives at HBS? Yes, we have several other Initiatives such as: Business and Environment , Business History , Digital , Entrepreneurship , Race, Gender & Equity , Health Care , and Leadership . “Initiative” is the word we use to describe an interdisciplinary... View Details

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Buy Now, Pay Later: Cars on Time

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the Market Economy: The Rise of... View Details

16 May 2024
News

On the Job

I realized that I didn’t like the work I was doing. I didn’t like the people I was doing it with very much. And I didn’t like the way they treated the customers. I had always learned with my father that the customer's interest comes... View Details

Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade

09 Aug 2023

Life at HBS Chat: Conservative Voices

Virtual Life at HBS Chats are a unique opportunity to hear straight from current HBS students regarding their MBA experience. Join a panel of students from the Republicans Club who will share their backgrounds and how they have cultivated... View Details

17 Aug 2021
Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

and consumed within its boundaries, regardless of supply, demand, or efficiency considerations. Cannabis cultivated in California, which has five to six outdoor growing seasons, can’t be sold in... View Details

Keywords: by Ashish Nanda and Tabatha Robinson

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

In the summer of 2023, Initiatives intern Skye Bluestein conducted important research with the BEI on the intersection of environmental justice (EJ), policy, and business. The resulting paper posted below... View Details

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

rising inequality over the past 40 years. So, in that sense, there's a little bit of good news in our paper from an inequality perspective,” says Wilmers, who focuses on wage and earnings inequality. “It's not that this is a conscious... View Details

Keywords: by Rachel Layne

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