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  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

papers about "The Value of a Free Customer" and "The Value of a Customer in a Social Networked World." Thomas Steenburgh: I am spending time thinking of a few different things. I have a working paper with a... View Details
Keywords: by Sean Silverthorne
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

you raise a lot of capital from public equity markets for biotech companies, there is a mismatch of the governance structure. The assets of a biotech company early in its life are just R&D projects. Those are really hard to value, and public equity markets have no... View Details
Keywords: by Wendy Guild Swearingen; Health
  • 09 Apr 2013
  • First Look

First Look: April 9

future contracts and the AQC's value as part of the solution to untenably high U.S. health care costs. Purchase this case: http://hbr.org/search/612016-PDF-ENG Harvard Business School Case 113-088 Apple Inc. and the iPhone 4 Antenna Issue... View Details
Keywords: Sean Silverthorne
  • September 2019 (Revised January 2020)
  • Case

Gun Safety in America: Three Leaders Propose Innovative Solutions

By: Rosabeth Moss Kanter and Joseph Paul
Gun violence was a significant problem in America. Three Harvard Advanced Leadership Initiative Fellows Christy Wood, Russell Sternlicht, and Gareth Glaser each decided to do something about gun safety. They each used their professional and leadership experience to... View Details
Keywords: Gun Violence; Guns; Advanced Leadership; Advanced Leadership Initiative; Innovation; Innovation ＆ Entrepreneurship; Social Change; Social Responsibility; Leadership; Change Management; Experience and Expertise; Social Entrepreneurship; Values and Beliefs; Policy; Governing Rules, Regulations, and Reforms; Leading Change; Non-Governmental Organizations; Social Issues; Innovation and Invention; Corporate Social Responsibility and Impact; United States
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  • November 2016 (Revised December 2016)
  • Case

Anthology: Pivoting the Business Model

By: Shikhar Ghosh and Christopher Payton
In July 2014, after 18 months and eight unsuccessful product launches, the CEO of Yabbly has agreed to sell his company to a larger, well-funded startup, providing a return of capital for his investors and a home for his team. Two weeks prior to the scheduled closing,... View Details
Keywords: Mergers ＆ Acquisitions; Business Model; Business Plan; Business Startups; Entrepreneurship; Innovation Strategy; Mobile and Wireless Technology; Internet and the Web; Mergers and Acquisitions; Business Exit or Shutdown; Fairness; Valuation; Technology Industry; Consumer Products Industry; North America; United States; Seattle
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  • March 2021 (Revised October 2021)
  • Teaching Note

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Technology Industry; United States; Australia
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  • 09 May 2017
  • First Look

New Research and Ideas, May 9

May 2017 Journal of Financial Economics The Value of Trading Relations in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading relationships shape their trading... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

emphasis on valuation and capital structure. Serves as the basis for a bankruptcy reorganization game that has been used for many years in Creating Value Through Corporate Restructuring, a second-year finance course. The game is played in... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

the study of international trade and foreign direct investment. Data on values of imports and exports of goods are of high quality and coverage, but price data suffer from insufficient detail. It would be desirable to have more data... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

displays; and videoconferencing assists on-line shoppers. Retailers need to revisit past technologies periodically to consider whether there are new opportunities to create value for customers. Lesson 9: Use Technology To Tailor Marketing... View Details
Keywords: by Raymond Burke; Retail
  • 05 Sep 2000
  • What Do You Think?

Whither the Information Economy?

made possible by a shifting "mix" featuring less product-centered and more information-centered economic activity. Skyrocketing price-earnings ratios of information-rich corporations are a natural result of this. Growing ratios of market-to-book View Details
Keywords: by James Heskett
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

any, difference will the “New Silk Road” make in the global educational landscape? Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55549 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform Systems vs. Step Processes—The... View Details
Keywords: Dina Gerdeman
  • 19 Jul 2016
  • First Look

July 19, 2016

might be appropriate to redesign (“refactor”) a system, to reduce what has been called “architectural debt.” Unfortunately, we lack robust data by which to evaluate the relationship between architectural design choices and system maintenance costs, and hence to predict... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2014
  • First Look

First Look: August 5

research at NASA. Purchase this case: http://hbr.org/search/414057-PDF-ENG Harvard Business School Case 214-048 Valuing Yahoo! in 2013 In late July 2013, Danielle Engle, Managing Director of Clairemont Capital, was contemplating what to... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

Professor David M. Upton is the faculty chair of BCAO. He spoke with an Executive Education staff member about the course.EE: How do you define the term "operations"? Upton: "Operations" constitutes all of the activities that a firm conducts in... View Details
Keywords: by Staff
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

by Postmates couriers). Each marketplace-for-services company develops its own combination of these dimensions of control, with many possible permutations. While the right combination—the model creating the most value for company and... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 12 Aug 2013
  • Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

her venture. "When you are in a family background and you are socialized into that environment, you adopt certain ways of thinking and behaving and internalize certain values that are dominant in your environment," says Battilana. The... View Details
Keywords: by Michael Blanding
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

services. Features that are not valued and therefore are not used. Decreasing price premiums for innovations that historically created value. An overserved customer will say, "Sure, I will take the next version of your product, I... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Work Isn’t Enough: How to Find Your Edge Life isn't fair, especially in the workplace. In Edge: Turning Adversity into Advantage, Laura Huang offers a new strategy for uncovering and showcasing your unique value in the face of obstacles.... View Details
Keywords: by Dina Gerdeman
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

A: In business, preparation means thinking something through and establishing a plan. The execution phase is then managing to the plan. That's not remotely how the quartet prepared. Early in their career together they, especially Paul, had learned something of great... View Details
Keywords: by Martha Lagace; Music

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