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Show Results For
- All HBS Web
(11,147)
- People (21)
- News (2,323)
- Research (6,644)
- Events (51)
- Multimedia (105)
- Faculty Publications (4,566)
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- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
what they want and when they don't. . . . In the case of a new cell phone, I don't know what I want. . . . Here's where companies make the mistake of competing on technical features for short-term gains instead of providing customers with... View Details
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
bank salespeople, who expect their customers to disregard the boilerplate language of a prospectus. What the salespeople say can be summarized as follows: "All prospectuses say there are potential... View Details
Keywords: by D. Quinn Mills
- 22 Dec 2009
- First Look
First Look: Dec. 22
over 600 multibusiness corporations in seven countries (France, Germany, Holland, U.K., Japan, U.S., and Chile), the paper describes the differences among countries and then applies a model of the factors determining the size of corporate headquarters (Young, Collis,... View Details
Keywords: Martha Lagace
- 03 Aug 2015
- Research & Ideas
Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders
terms, both companies would like nothing better than to have customers to themselves, wrapped up in their own seamless media universes: iTunes, iPad, and Apple TV on the one... View Details
- 04 Nov 2014
- First Look
First Look: November 4
Decision Processes Poker-faced Morality: Concealing Emotions Leads to Utilitarian Decision Making By: Gino, Francesca, and J.J. Lee Abstract—This paper examines how making deliberate efforts to regulate... View Details
Keywords: Sean Silverthorne
- 20 Feb 2007
- First Look
First Look: February 20, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807018 Goodyear and the Threat of Government Tire Grading Harvard Business School Case 707-494 In the spring of 1977, Goodyear CEO Charles J. Pilliod Jr. was looking at an internal report on government and... View Details
Keywords: Martha Lagace
- 13 Jul 2015
- Research & Ideas
‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview
because I'm such a perfectionist." The researchers hired 122 college students to explain how they would answer the interview question, and why they would answer that way. Two independent coders evaluated the View Details
Keywords: by Carmen Nobel
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
talent pool. Now in 266 schools across 13 states and in 28 countries, P-TECH started 10 years ago as a pilot program in a Brooklyn high school, offering students of color from underprivileged backgrounds the chance to stay in high school... View Details
Keywords: by Kristen Senz
- 25 Oct 2012
- Research & Ideas
Developing the Global Leader
What skills do today's executives need to develop to become effective global leaders of tomorrow? And how do corporations teach these skills to their own leaders? "The... View Details
Keywords: by Julia Hanna
- 19 Nov 2018
- Sharpening Your Skills
E-Santa: Is Retail Ready for Digital Christmas?
Banning Big Box Stores Can Hurt Local Retailers Research shows how regulations designed to protect independent retailers from big box competition may backfire. Empathy: The Brand Equity of Retail Retailers can offer great product... View Details
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of... View Details
Keywords: by Staff
- Article
Economic Impacts of Immigration: A Survey
By: Sari Pekkala Kerr and William R. Kerr
This paper surveys recent empirical studies on the economic impacts of immigration. The survey first examines the magnitude of immigration as an economic phenomenon in various host countries. The second part deals with the assimilation of immigrant workers into... View Details
Keywords: Surveys; Corporate Social Responsibility and Impact; Immigration; Economic Systems; Human Capital; Economic Slowdown and Stagnation; Fluctuation; Situation or Environment; Labor and Management Relations; United States; Europe
Kerr, Sari Pekkala, and William R. Kerr. "Economic Impacts of Immigration: A Survey." Finnish Economic Papers 24, no. 1 (Spring 2011): 1–32.
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
are allocated to respond. The dilemma: Create a response that is neither overreaction (threat) nor insufficient (opportunity). In this excerpt from their Harvard Business Review article, Harvard Business... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
Regarding delegation of responsibility, Bill Edwards commented, “When companies name a person to the role of CXO too often others think they are off the hook for managing the customer experience The CXO must... View Details
Keywords: by James Heskett
- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
hallelujah. But if you’re not, then you have to think about some ways to improve that.” Engaging in meaningful corporate social responsibility can boost a company’s trust... View Details
- 03 Jul 2012
- First Look
First Look: July 3
N. Licht, and Shalom H. Schwartz Publication:Organization Science (forthcoming) Abstract This study addresses an apparent impasse in the research on organizations' responses to cultural distance. Using... View Details
Keywords: Sean Silverthorne
- 28 May 2013
- First Look
First Look: May 28
that their rivals cannot. Purchase this case: http://hbr.org/search/313105-PDF-ENG Harvard Business School Case 113-005 Equitas Microfinance (B): Response to the Andhra Pradesh Crisis Supplements case... View Details
Keywords: Sean Silverthorne
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
Improve an Organization’s Culture? Here’s a succinct response from Juan E. Gomez Inciso reflecting many of the responses to the question: “It takes what it takes, given the... View Details
Keywords: by James Heskett
- 10 Nov 2009
- First Look
First Look: Nov. 10
and COO respectively, knew that much of Zappos' growth, and hence its value, had been due to the company's strong culture and obsessive emphasis on customer service. In 2009, they were focusing on the three... View Details
Keywords: Martha Lagace
- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
parties," he says. However its impact may be felt, technology can no longer be shunted along to segregated departments or individuals. It has become fundamental to even the most traditional aspects of... View Details