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  • 09 May 2017
  • First Look

New Research and Ideas, May 9

platform, open/user innovation, and ecosystem strategies: 1) executive orientation and experience, 2) top management teams, 3) board-management relations, and 4) executive compensation. We discuss theoretical implications and consider future directions and research... View Details
Keywords: Sean Silverthorne
  • Career Coach

Kristin Brennan

Kristin (Duke ’03) applies her background as a management consultant, nonprofit Chief Talent Officer and negotiation strategist to her work helping students and alumni chart a course for their career and take the practical steps to... View Details
Keywords: Social Enterprise
  • January 2017 (Revised December 2017)
  • Case

Merging American Airlines and US Airways (A)

By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop
In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions... View Details
Keywords: Airlines; Merger; Takeover; Integration Strategy; Merger Integration; Mergers and Acquisitions; Decision Making; Governance; Management Teams; Operations; Organizational Culture; Air Transportation Industry; United States
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    William C. Kirby

    William C. Kirby is T. M. Chang Professor of China Studies at Harvard University and Spangler Family Professor of Business Administration at the Harvard Business School. He is a Harvard University Distinguished Service Professor. He serves as Chairman of the Harvard... View Details

    Keywords: education industry; wine
    • 06 Oct 2023
    • Book

    Yes, You Can Radically Change Your Organization in One Week

    The biggest, thorniest organizational problems can be solved in just one week, say Frances Frei and Anne Morriss, coauthors of the new book Move Fast and Fix Things. Armed with decision-making power and the right change-management toolkit, leaders don’t need to View Details
    Keywords: by Kristen Senz
    • June 2016
    • Case

    Big Spaceship: The Evolving Agency

    By: Boris Groysberg and Matthew G. Preble
    This case discusses the evolution of Big Spaceship, an advertising and marketing agency, from a product-focused business to a relationship-oriented one as clients seek deeper and more meaningful long-term partnerships. The 15-year-old company had already evolved... View Details
    Keywords: Digital Marketing; Advertising; Advertising Campaigns; Marketing; Organizational Structure; Organizational Design; Organizational Culture; Organizational Change and Adaptation; Social Media; Advertising Industry; United States; New York (city, NY)
    Related
    • 28 Nov 2016
    • Blog Post

    Why We Recruit: Wayfair

    having students visit our office so they can meet a wide range of employees - from executives, to recent MBA grads, to people right out of college - and experience our culture up close. Give us your elevator pitch – what is the one thing... View Details
    Keywords: Consumer Products / Retail
    • 21 Apr 2008
    • Research & Ideas

    The New Math of Customer Relationships

    and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new book, The Ownership Quotient, is underway, written with Sasser and Wheeler. These View Details
    Keywords: by Sean Silverthorne
    • 10 Jul 2023
    • In Practice

    The Harvard Business School Faculty Summer Reader 2023

    destiny of the universe. This book continues to inspire me in ways I can't even put into words. Shunyuan Zhang is an Assistant Professor in the Marketing Unit at HBS. You Might Also Like: The Vinyl Renaissance: Take Those Old Records Off the Shelf The Hard Truth About... View Details
    Keywords: by Dina Gerdeman
    • 27 Sep 2019
    • Blog Post

    Learning the Language of Product at Duolingo

    priorities. Perhaps the coolest thing about this summer, however, is knowing that the work I did helped more people across the world learn to communicate. Maybe in a new country, maybe with their neighbor next door. All for free. In 2019,... View Details
    Keywords: Technology
    • Program

    High Potentials Leadership Program

    cons of diverse leadership styles and strategies, you will expand your ability to build productive teams, champion change, lead in a crisis, and create a culture of high performance. This high potentials leadership program is presented... View Details
    • 29 Jul 2009
    • Working Paper Summaries

    Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

    Keywords: by Mark Mortensen & Tsedal Neeley
    • Program

    Leading Professional Service Firms

    frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends. Key Benefits In this intensive program led by... View Details
    Keywords: Professional Services; Professional Services
    • 23 Feb 2016
    • First Look

    February 23, 2016

    transactions in the market for ideas. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45527 Equal Opportunity? Gender Gaps in CEO Appointments and Executive Pay By: Keloharju, Matti, Samuli Knüpfer, and Joacim Tåg... View Details
    Keywords: Sean Silverthorne
    • March 2024 (Revised September 2024)
    • Case

    Supercell 2.0: Clash of Plans

    By: Jeffrey F. Rayport and George Gonzalez
    Founded in 2010, Supercell was a Helsinki, Finland-based mobile gaming company that had developed and launched five global hit mobile games: Clash of Clans, Clash Royale, Hay Day, Brawl Stars, and Boom Beach. The company’s early philosophy was that it could produce... View Details
    Keywords: Business Growth and Maturation; Restructuring; Games, Gaming, and Gambling; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Corporate Strategy; Video Game Industry; Finland
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    • 08 Jun 2010
    • First Look

    First Look: June 8

    deconstruction of the strange and wonderful culture in which we live and consume..., a take on differentiation unlike any other found in business today. DIFFERENT shows how to succeed in a world where conformity reigns... but exceptions... View Details
    Keywords: Martha Lagace
    • 15 Mar 2016
    • First Look

    March 15, 2016

    participation, improve representation of marginalized groups, and increase the average level of competence and informedness of the population. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50729 Do CEO Activists... View Details
    • 16 Feb 2024
    • Research & Ideas

    Is Your Workplace Biased Against Introverts?

    they show passion through higher quality of work and in conveying positive emotions, and less frequently through body language and voice, immersion, social interactions, and quantity of work. The results of the study indicate that... View Details
    Keywords: by Ben Rand
    • Web

    About the Program - Summer Venture in Management

    church, or soccer team. Examples of leadership and impact in or outside of the college campus environment include, but are not limited to: Serving in student government positions Leading a student association or club Volunteering in under-served communities View Details
    • 05 Nov 2020
    • Blog Post

    12 Weeks of VC Summer: Remote Edition

    the tone for company culture and even amid everyone’s hectic schedules we were able to fit in activities to get to know each other. One of the best parts of working on a team are the conversations that... View Details