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Show Results For
-
All HBS Web
(980)
- News (229)
- Research (608)
- Events (1)
- Multimedia (73)
- Faculty Publications (506)
- November 2003 (Revised August 2005)
- Case
First Commonwealth Financial Corporation
By: Robert S. Kaplan
First Commonwealth Financial Corp., a financial institution in central and southwestern Pennsylvania, implemented the Balanced Scorecard for describing and implementing its new customer-focused strategy. Its founder and chairman decided that the Balanced Scorecard also...
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Keywords:
Balanced Scorecard;
Corporate Strategy;
Customers;
Corporate Governance;
Governing and Advisory Boards;
Customer Relationship Management;
Executive Compensation;
Financial Services Industry;
Banking Industry;
Pennsylvania
Kaplan, Robert S. "First Commonwealth Financial Corporation." Harvard Business School Case 104-042, November 2003. (Revised August 2005.)
- April 1977
- Article
Purchasing Power Gains on Debt: The Effect of Expected and Unexpected Inflation
By: Robert S. Kaplan
Kaplan, Robert S. "Purchasing Power Gains on Debt: The Effect of Expected and Unexpected Inflation." Accounting Review 52 (April 1977): 369–378.
- spring 1969
- Article
Optimal Investigation Strategies with Imperfect Information
By: Robert S. Kaplan
Kaplan, Robert S. "Optimal Investigation Strategies with Imperfect Information." Journal of Accounting Research 7 (spring 1969): 32–43.
- December 1987 (Revised May 1999)
- Teaching Note
John Deere Component Works (A) and (B), Teaching Note
By: Robert S. Kaplan
Teaching Note for (9-187-107) and (9-187-108).
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Keywords:
Manufacturing Industry
- fall 1975
- Article
Investigation and the Significance of Cost Variances: Survey and Extensions
By: Robert S. Kaplan
Keywords:
Cost
Kaplan, Robert S. "Investigation and the Significance of Cost Variances: Survey and Extensions." Journal of Accounting Research 13 (fall 1975): 278–296.
- November 1999 (Revised July 2001)
- Case
New Profit Inc.: Governing the Nonprofit Enterprise
By: Robert S. Kaplan
New Profit, Inc. (NPI) is an innovative venture philanthropy fund. Founded by social entrepreneur Venessa Kirsch, NPI intends to raise large donations from individuals who wish to invest in nonprofit enterprises that could have a significant social impact and the...
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Keywords:
Balanced Scorecard;
Nonprofit Organizations;
Venture Capital;
Social Entrepreneurship;
Corporate Governance;
Performance Evaluation;
Financial Statements;
Philanthropy and Charitable Giving;
Service Industry
Kaplan, Robert S. "New Profit Inc.: Governing the Nonprofit Enterprise." Harvard Business School Case 100-052, November 1999. (Revised July 2001.)
- June 1987 (Revised May 1990)
- Case
John Deere Component Works (B)
By: Robert S. Kaplan
Having installed an activity-based system, the division is now exploring the insight provided by that system. In particular, it is studying the economics of lot-size process planning and product mix management.
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Keywords:
Activity Based Costing and Management;
Production;
Business or Company Management;
Planning;
Cost Accounting;
Cost Management;
Product Marketing;
Management Practices and Processes;
Consumer Products Industry;
Agriculture and Agribusiness Industry
Kaplan, Robert S. "John Deere Component Works (B)." Harvard Business School Case 187-108, June 1987. (Revised May 1990.)
- January 1986 (Revised April 1988)
- Case
Union Pacific, Introduction
By: Robert S. Kaplan
Keywords:
Rail Industry
Kaplan, Robert S. "Union Pacific, Introduction." Harvard Business School Case 186-176, January 1986. (Revised April 1988.)
- fall 1973
- Article
Statistical Sampling in Auditing with Auxiliary Information Estimators
By: Robert S. Kaplan
Kaplan, Robert S. "Statistical Sampling in Auditing with Auxiliary Information Estimators." Journal of Accounting Research 11 (fall 1973): 238–258.
- 2003
- Class Lecture
Building Strategy-Focused Organizations with the Balanced Scorecard
By: Robert S. Kaplan
Kaplan, Robert S. "Building Strategy-Focused Organizations with the Balanced Scorecard." Boston: Harvard Business School Publishing Class Lecture, 2003. Electronic. (Faculty Lecture: HBSP Product Number 5356C.)
- March 1989
- Article
Connecting the Research-Teaching-Practice Triangle
By: Robert S. Kaplan
Kaplan, Robert S. "Connecting the Research-Teaching-Practice Triangle." Accounting Horizons (March 1989): 129–132.
- Article
New Roles for Management Accountants
By: Robert S. Kaplan
Kaplan, Robert S. "New Roles for Management Accountants." Cost Management 9, no. 3 (Fall 1995): 6–13.
- 1 Apr 1997
- Conference Presentation
Comments on 'The Commission on Auditors' Responsibilites: Report of Tentative Conclusions
By: Robert S. Kaplan
Keywords:
Accounting Audits
- July 1998
- Teaching Note
Maxwell Appliance Controls TN
By: Robert S. Kaplan
Teaching Note for (9-192-058).
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Keywords:
Manufacturing Industry
- January 1998
- Teaching Note
Chemical Bank TN
By: Robert S. Kaplan
Teaching Note for (9-195-210).
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Keywords:
Banking Industry
- November 1997
- Teaching Note
Activity-Based Management at Stream International TN
By: Robert S. Kaplan
Teaching Note for (9-196-134).
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Keywords:
Indiana
- April 1997
- Background Note
Using ABC to Manage Customer Mix and Relationships
By: Robert S. Kaplan
Describes applying activity-based costing to manage customer relationships. Links cost-to-serve to net margins earned with individual customers.
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Kaplan, Robert S. "Using ABC to Manage Customer Mix and Relationships." Harvard Business School Background Note 197-094, April 1997.