Personal Services - Publications - Faculty & Research

09 Feb 2016
First Look

February 9, 2016

also show how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even... View Details

Keywords: Sean Silverthorne

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

substantially when the managers and lawyers work as partners both to craft the objectives and to devise the means of accomplishing them. Fifth, every firm should have a general counsel or chief legal officer—one person either in-house or... View Details

Keywords: by Sean Silverthorne; Legal Services

29 May 2012
First Look

First Look: May 29

of strong ties to resistors accruing to the change agent are weaker and may yet turn into liabilities that reduce the likelihood of change adoption. Analyses of longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the... View Details

Keywords: Sean Silverthorne

11 Oct 2023
News

Soldier On

call. Can you tell me what happened next? Phillip Jones: I had gone for a run in the middle of the day. I came back and both of my phones—my personal phone and my city phone—had about 12 missed calls each, all from the city manager.... View Details

28 Jul 2023
Blog Post

How I Landed My Manufacturing Internship at HBS

companies Kristen had suggested I apply to. The recruiter and I shared a personal connection – her father was from Buffalo, my hometown in Western New York. As a child, I took a family weekend vacation to the Corning Glass Museum, located... View Details

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5.1 Information Technology - MBA

civil penalties. Such misconduct includes: knowingly gaining unauthorized access to a computer system or database, falsely obtaining electronic services or data without payment of required charges, intentionally intercepting electronic... View Details

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Getting Started - Alumni

This service is complimentary to HBS Alumni. Unsure of What You're Looking For? You do not need to have a specific career focus to work with a coach. Coaches are very skilled in helping HBS alumni gain clarity in their careers and life.... View Details

02 Jul 2013
First Look

First Look: July 2

personal connections amongst U.S. politicians have a significant impact on Senate voting behavior. Networks based on alumni connections between politicians are consistent predictors of voting behavior. We estimate sharp measures that... View Details

Keywords: Anna Secino

13 Oct 2015
First Look

October 13, 2015

Social Behavior By: Crockett, Molly J., and Amy Cuddy Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49863 October 2015 Journal of Personality and Social Psychology Men as Cultural Ideals:... View Details

19 Apr 2004
Research & Ideas

Birth of the American Salesman

provided political and religious groups with a way to compete against their rivals for followers. Moreover, with more fluid class boundaries than in European countries, the skills of salesmanship, especially beginning in the late nineteenth century, offered a pathway... View Details

Keywords: by Laura Linard

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Women at HBS - Alumni

HBS alumni with tools to enhance their professional skills. Baker for Business – This three-tiered service (self-service; assisted search; and fee-based research services) combines the talent and expertise of Baker Library researchers... View Details

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4.1 Student Travel - MBA

4. General Policies 4.1 Student Travel Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 2. Integrity & Standards of Conduct 3. Financial Obligations 4. General Policies 4.1 Student Travel 4.2 Student/Faculty Ventures 4.3 Missing View Details

15 Jun 2021
News

Zone Defense

design a high-tech armored suit for a person when artificial intelligence could do the job with significantly less risk. “Why wouldn’t they just put in a computer to control the suit?” he wondered. “‘Good mission, but it sounds like a... View Details

Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car service charge surge... View Details

Keywords: by Rachel Layne

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

from one of the three major credit reporting agencies over several years. This offered an in-depth look at borrowers that either used a fintech company or a bank to obtain a personal loan. (A personal loan... View Details

Keywords: by Rachel Layne; Financial Services; Financial Services

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

expectations regarding things such as opportunities for personal development, frequent and timely feedback, and advancement, especially in organizations that are contracting rather than expanding. It could be a product of the fear of job... View Details

Keywords: by Sean Silverthorne

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

leading a transition from a highly decentralized, founder-led organization to one more reliant on shared services and central direction was enormous and that he was making good progress. How much is that worth? The second item was a... View Details

Keywords: by Jim Heskett

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

data to decipher traits belonging to toxic workers. The result was anonymized personal data of almost 60,000 workers from 11 firms, about 70 percent of which were based in the United States. The positions were similar front-line, customer... View Details

Keywords: by Roberta Holland

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales personnel at Nordstrom, where View Details

Keywords: by Carmen Nobel

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