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  • November 2013
  • Case

Canyon-Agassi Investing in Charter Schools

By: Nicolas P. Retsinas, Nicole Shomair, Vernon Beckford and Lisa Strope
After an unusual round of doubles in May 2011, real estate investor Bobby Turner, Managing Partner, Canyon-Agassi Charter School Facilities Fund (CACSFF) and Chairman, CEO, and Co-Founder of Canyon Capital Realty Advisors, found himself at a loss for words. Turner was... View Details
Keywords: Charter Schools; Real Estate; Fund Raising; Social Entrepreneurship; Education; Real Estate Industry; United States
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  • 30 Nov 2015
  • Research & Ideas

Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do

initiative. In the “seed” group, recipients were also told that a private donor had already seeded the new initiative with a $10,000 donation. In the “match” group, recipients were told that a donor had offered to match every dollar given... View Details
Keywords: by Carmen Nobel
  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • November 2009 (Revised March 2013)
  • Case

Miles Everson at PricewaterhouseCoopers

By: Robert G. Eccles and David Lane
Miles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have... View Details
Keywords: Experience and Expertise; Customer Relationship Management; Globalized Firms and Management; Managerial Roles; Consulting Industry
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  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

harm businesses more than help. Certainly, when a great match happens it can be magic, but just like any marriage, one should not enter the relationship rashly. When thinking about whether or not you need a cofounder, consider: How could... View Details
Keywords: by Julia Austin
  • 07 Apr 2023
  • Research & Ideas

When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

Professor of Business Administration, cowrote the working paper with Ken Merkley, Mark Piorkowski, and Brian Williams of the Kelley School of Business at Indiana University. Matching tweets and returns—and then losses To understand how... View Details
Keywords: by Kristen Senz
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

Kanter, a key question is whether a leader's personal passion matches his or her aspirations. "There are so many false starts, unexpected obstacles, and surprising turns along the path to change. Daily work often drains energy needed... View Details
Keywords: by Deborah Blagg & Susan Young
  • 2016
  • Working Paper

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
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  • Research Summary

Institutional influences on the firm: cross-country comparisons

A third stream of work examines the influence of country institutions on firms in a cross-country comparative context.  In a paper co-authored with Jordan Siegel (published in Management Science in 2009), we employed a quasi-natural experiment:  a... View Details
  • October 2020
  • Case

HOPE and Transformational Lending: Netflix Invests in Black Led Banks

By: John D. Macomber and Janice Broome Brooks
Following the killing of George Floyd on Memorial Day in 2020, the large US corporation Netflix elected to make a "transformational deposit" of $10 million into Hope Credit Union (HCU), a small Black led community development finance institution (CDFI) based in... View Details
Keywords: Banking; Rural Entrepreneurship; Economic Development; Black Entrepreneurs; Economic Growth; Credit; Banks and Banking; Entrepreneurship; Rural Scope; Development Economics; Race; Investment; Decision Making; Banking Industry
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  • 2007
  • Book

From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession

By: Rakesh Khurana
Is management a profession? Should it be? Can it be? This major work of social and intellectual history reveals how such questions have driven business education and shaped American management and society for more than a century. The book is also a call for reform.... View Details
Keywords: Social History; Business Education; Moral Sensibility; Profit; Leadership; Managerial Roles; United States
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  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

from the participant, looking at one picture that matched a picture from the participant's stack. The participants were told that the goal of the game was to determine which photo the partner was holding by asking as few yes/no questions... View Details
Keywords: by Carmen Nobel
  • 03 Jun 2010
  • Working Paper Summaries

Platforms and Limits to Network Effects

Keywords: by Hanna Halaburda & Mikolaj Jan Piskorski
  • July–August 2023
  • Article

Demand Learning and Pricing for Varying Assortments

By: Kris Ferreira and Emily Mower
Problem Definition: We consider the problem of demand learning and pricing for retailers who offer assortments of substitutable products that change frequently, e.g., due to limited inventory, perishable or time-sensitive products, or the retailer’s desire to... View Details
Keywords: Experiments; Pricing And Revenue Management; Retailing; Demand Estimation; Pricing Algorithm; Marketing; Price; Demand and Consumers; Mathematical Methods
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  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home goods retailers try to View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

sound intuitive, but they can be difficult when working across differences. Throughout the day, we practiced these ideas with short exercises in the hope of building a muscle for discomfort. Discomfort and joy may seem incompatible. As it turns out, they are a very... View Details
Keywords: by Francesca Gino
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

conclude that 'these corporate attributes match the five basic virtues of Confucianism.'" The researchers conclude that “these corporate attributes match the five basic virtues of Confucianism: benevolence... View Details
Keywords: Re: James L. Heskett
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

applications—a process comprising about 600,000 individual data-entry tasks. The research team matched that data to meteorological data in Tokyo during that period. (Tokyo is a city that sees its share of sunny weather and torrential... View Details
Keywords: by Carmen Nobel
  • 18 Apr 2016
  • Research & Ideas

The Cost of Leaning In

earnings. As a starting point, the computer would suggest a wage for the worker. Sometimes the computer generated an offer that matched how much money workers contributed to the combined earnings. But more often than not, the computer... View Details
Keywords: by Carmen Nobel
  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

private companies. The work had to be done by Census personnel to maintain the proper anonymity. Once the researchers had job and performance data on different companies, however, they also had to match them across time. “When one has a... View Details
Keywords: by Michael Blanding; Financial Services; Banking

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