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Show Results For
- All HBS Web
(1,381)
- People (3)
- News (248)
- Research (934)
- Multimedia (5)
- Faculty Publications (203)
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- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
world." Santhanam Krishnan commented on the ultimate complementarity between the two concepts this way: "Commitment to remain adaptable to changing situations is the formula for survival " Lynne Levesque argued that... View Details
Keywords: by Jim Heskett
- 23 Dec 2014
- First Look
First Look: December 23
findings of behavioral scientists and experimental economists. Further, this approach does not generally assume that all the elements of the "game" are common knowledge. It tends to de-emphasize the application of game-theoretic solution View Details
Keywords: Carmen Nobel
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
asked, "If we take the invisible hand of capitalism away would we ever learn from our mistakes? The more government steps in the more accountability for actions decreases." Charles Green set forth an opposing view: "In the... View Details
Keywords: by Jim Heskett
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
understanding of customers who may buy the product. Level 2: Companies at level 2 have a basic understanding of their customers, typically coming from some market research and segmentation studies. Many firms get lulled into complacency... View Details
- 13 Jul 2010
- First Look
First Look: July 13
under historical market conditions, compared to simulated losses of $280 billion in the absence of equity extractions. Download the paper: http://www.hbs.edu/research/pdf/10-023.pdf Implications for GAAP from an Analysis of Positive Research in View Details
Keywords: Martha Lagace
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
people's minds, the idea of how organizations are held criminally accountable is perplexing, because you think of crime and punishment being associated with individuals, because only individuals can go to prison. But actually, much of the... View Details
Keywords: by Lane Lambert
- 04 Dec 2012
- First Look
First Look: December 4
Journal (forthcoming) Abstract Intercultural tensions and conflicts are inevitable in the global workplace. This paper introduces the concept of ambient cultural disharmony-indirect experience of intercultural tensions and conflicts in... View Details
Keywords: Carmen Nobel
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
Trust. Love. Belonging. These are not usually topics of conversation in the office, but if it were up to authors Frances X. Frei and Anne Morriss, these concepts would underlie our understanding of effective leadership. In their book... View Details
Keywords: by Kristen Senz
- 16 Dec 2014
- First Look
First Look: December 16
effectiveness because people were not accountable to each other for progress, did not have shared understanding of their work, and faced interpersonal risks when reaching out to other roles. The redesign introduced new mesolevel... View Details
Keywords: Sean Silverthorne
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
people return to prior patterns of in-office hours, we have to make sure those who are still constrained by the pandemic don’t face additional penalties. Employers and managers who take their employees’ perspectives and take employees’ whole lives into View Details
Keywords: by Kristen Senz
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
nonstandard drivers frequently lapse on their payments in order to pay for basic necessities, then incur high fees when they re-enroll in coverage. Nonstandard carriers earn 13 percent of their premium income from fees and often require... View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
assembly plant could change its stamping presses from one model to another in eight minutes, compared with the eight hours GM plants spent to change over the same basic equipment. Clearly a deviation of this magnitude between its current... View Details
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
number of readers put forward well-tempered comments questioning research on whether diversity and inclusion enhance organization performance. The implication is that this may account in some part for the slow pace of progress on this... View Details
Keywords: by James Heskett
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
demand reimbursement from the poor. And they have fought arbitration decisions that they believe have not take into account the one-sided nature of deals, underlying corruption, and the impact of economic crises. Q: What are some of the... View Details
- 23 Apr 2013
- First Look
First Look: April 23
Publications 2006 University of Chicago Press Manufacturing Morals: The Values of Silence in Business School Education By: Anteby, Michel Abstract—Corporate accountability is never far from the front page, and Harvard Business School... View Details
Keywords: Sean Silverthorne
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
economy without continued expansion." P. Maxson, assuming also that growth has limits, asked, "will we manage this change, or will we let ourselves be mauled by it?" A more basic question may be whether a stable economy and... View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
never mind narcissism and all the disorders of greed We can't fix the world with economic systems too big a job all we tiny ones have is our love and conscience." Etienne Douaze maintains that the concept is alive and well in Germany's... View Details
Keywords: by James Heskett
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
benefits and of ability to pay." Here, FDR sounds very much like an economics professor. He identifies a principle, a "guide," for policy that relies on abstract concepts like "ability to pay" and "benefits... View Details
Keywords: by Matthew C. Weinzierl
- 12 Jan 2016
- First Look
January 12, 2016
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50304 October 2015 Health Affairs Exposure to Harmful Workplace Practices Could Account for Inequality in Life Spans Across Different Demographic Groups By: Goh, Joel, Jeffrey Pfeffer,... View Details
Keywords: Carmen Nobel
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
bank account was opened in the name of the woman in the household; the second included an account and basic training in banking; the third included an View Details
Keywords: by Julia Hanna