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Show Results For
-
All HBS Web
(7,719)
- People (9)
- News (1,371)
- Research (5,565)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,943)
- 10 Apr 2019
- HBS Case
How Entrepreneurs Can Turn Lead Into Gold
the Academy of Management Annals. Their conclusion: Far too much focus is placed on raising money and signing formal contracts, but far too little attention on informal and non-financial resources that can make or break a new business....
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- 06 Dec 2021
- News
Leadership in the Digital Age
building a customer-focused organization. “You really have to earn the trust of your customer to collect their data,” Hill explains. “The needs and desires of the customer should be driving why you are...
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Keywords:
April White
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
relationship manager. We identified a funding gap in the smallest dollar loans—those under $100,000. The smallest businesses who wanted the smallest loans were not being well served, in part because it was hard to know whether they were...
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- 02 Jun 2010
- First Look
First Look: June 2
the parties. Thus, even after controlling for various attributes of the exchange relationship and the dispute, the choice of contracting structure has important strategic implications. The Globe: The China Rules: A Practical Guide for...
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Keywords:
Martha Lagace
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
incentives and trained salespeople to focus on doing what was best for the customer rather than push a particular product to earn a commission. Other organizations have changed processes to enable representatives to focus on building...
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- 2009
- Working Paper
Negotiating the Path of Abraham
By: Kimberlyn Leary, James K. Sebenius and Joshua Weiss
In the face of daunting barriers, the Abraham Path Initiative envisions uncovering and revitalizing a route of cultural tourism that follows the path of Abraham and his family some 4,000 years ago across the Middle East. It begins in the ancient ruins of Harran, in...
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Keywords:
Development Economics;
Social Entrepreneurship;
Negotiation;
Business and Community Relations;
Business and Government Relations;
Religion;
Environmental Sustainability;
Tourism Industry;
Middle East
Leary, Kimberlyn, James K. Sebenius, and Joshua Weiss. "Negotiating the Path of Abraham." Harvard Business School Working Paper, No. 10-049, December 2009.
- 2000
- Book
Merchants to Multinationals
By: Geoffrey Jones
This book examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade intermediaries, and later engaged in foreign...
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Keywords:
Competency and Skills;
Trade;
Foreign Direct Investment;
Multinational Firms and Management;
Corporate Governance;
Growth and Development;
Human Resources;
Information Management;
Relationships;
Corporate Strategy;
Africa;
Asia;
Latin America
Jones, Geoffrey. Merchants to Multinationals. Oxford: Oxford University Press, 2000. (Winner of Newcomen-Harvard Book Award Given once every three years to the best work in the field of business history published in the United States.)
- 04 Oct 2019
- News
Changing of the Guard at Tesco
of amazing retailers with the organization. It’s much broader, about strategy, if you understand the brand, the customer and do you have the interpersonal skills to engage with 450,000 people?” READ MORE
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- 17 Dec 2015
- News
Conducting Research That Influences Practice
Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer...
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- 01 Oct 1997
- News
Theory & Practice
covers many of the most important issues currently facing business - strategy, innovation, customer focus, global trends, leadership for change, strategic alliances, compensation systems, and community responsibility. Kanter¹s enduring...
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- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
Telesom ZAAD initially made mobile money services free and managers focused on customer acquisition and training employees to effectively explain the service to prospective customers. In addition to gaining...
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- 2019
- Working Paper
From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing
By: Mihnea Moldoveanu and Das Narayandas
We examine the future of executive education on a technological and cultural landscape that is imminent but different to the one we are accustomed to. We show how the contextualization, socialization and personalization of learning—avowed but distal goals of current...
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Keywords:
Executive Education;
Leadership Development;
Technological Innovation;
Customization and Personalization;
Management Skills;
Knowledge Acquisition;
Knowledge Sharing
Moldoveanu, Mihnea, and Das Narayandas. "From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing." Harvard Business School Working Paper, No. 20-061, November 2019.
- 28 May 2019
- News
Cure All
LD: It is heavily linked to the limited and diminishing degree of competition in so many health care sectors. RS: And we actually see that in the data. Researchers in the UK mapped the relationship between competition and View Details
- 07 Sep 2021
- News
Immelt in the Hot Seat: Episode 1
day, that came through. But, you know, that's the only assessment I would give. DM: You think you earned this reputation through mutual respect. That you would, you know ... JI: Yeah. And doing things when I didn't need it. I wasn't building these View Details
- December 2019 (Revised January 2021)
- Supplement
The Leveraged Buyout of TXU: (B) Energy Future Holdings
By: Trevor Fetter, Erik Snowberg and Rebecca M. Henderson
This case is designed to support a lively discussion about the relative merits of shareholder vs. stakeholder perspectives in the context of a company that provides a vital public service that has important environmental implications. The 2007 purchase of TXU, the...
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Keywords:
Leveraged Buyouts;
Transformation;
Insolvency and Bankruptcy;
Environmental Sustainability;
Business and Shareholder Relations;
Business and Stakeholder Relations;
Energy Generation;
Utilities Industry;
Energy Industry;
Texas
Fetter, Trevor, Erik Snowberg, and Rebecca M. Henderson. "The Leveraged Buyout of TXU: (B) Energy Future Holdings." Harvard Business School Supplement 320-065, December 2019. (Revised January 2021.)
- 01 Mar 2011
- News
Faculty Books
fate by mastering three imperatives: manage yourself (management isn’t about getting things done yourself, it’s about accomplishing things through others); manage a network (understand how power and...
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- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
to look at products as customers do: a way to get a job done. Creating a Positive Professional Image (19,535) In today’s diverse workplace, your actions and motives are constantly under scrutiny. Time to View Details
- 15 Apr 2008
- First Look
First Look: April 15, 2008
serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and satisfy the divergent needs of different types of customers. In this...
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Keywords:
Martha Lagace
- July–August 2023
- Article
Case Study: How Should a Start-Up Cut Its Burn Rate?
By: Nitin Nohria, Katie Josephson, Sophia Wronsky and Elizabeth Rha
Tyler Smith, the founder and CEO of the enterprise software firm Puck.io, is facing a hard decision. Just three months earlier the company laid off 20% of its employees to reduce its burn rate amid growing economic uncertainty and a suddenly unattractive funding...
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Keywords:
Employees;
Job Cuts and Outsourcing;
Governing and Advisory Boards;
Business and Shareholder Relations;
Business or Company Management;
Business Startups
Nohria, Nitin, Katie Josephson, Sophia Wronsky, and Elizabeth Rha. "Case Study: How Should a Start-Up Cut Its Burn Rate?" Harvard Business Review 101, no. 4 (July–August 2023): 144–149.
- December 2010 (Revised January 2012)
- Case
Todovino: Can Your Rival be Your Friend?
Todovino sells Spanish wines through wine clubs and web sites. Founder-CEO Gonzalo Verdera has partnered with many companies to create cobranded wine clubs, but now he is pondering a joint venture with one of his rivals, a brick-and-mortar wine chain, where Todovino...
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Keywords:
Joint Ventures;
Growth and Development Strategy;
Agreements and Arrangements;
Partners and Partnerships;
Competition;
Cooperation;
Online Technology;
Food and Beverage Industry;
Retail Industry
Martinez-Jerez, Asis, and Lisa Brem. "Todovino: Can Your Rival be Your Friend?" Harvard Business School Case 111-071, December 2010. (Revised January 2012.)