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Show Results For
-
All HBS Web
(12,226)
- People (14)
- News (5,546)
- Research (2,811)
- Events (223)
- Multimedia (988)
- Faculty Publications (863)
- 12 Feb 2021
- News
From the Plow to Birth Control: How Tech Reshapes Relationships
- 28 Oct 2020
- News
Corporate America is breaking with Donald Trump
- 18 Oct 2020
- News
As new wave of COVID-19 cases hits, remote work becomes the norm
- 05 Aug 2020
- News
Remote work really does mean longer days -- and more meetings
- 23 Jun 2020
- News
Is It Time for Big Apple Circus to Fold the Tent?
- 14 Apr 2020
- News
Three Keys To Engaged, Productive Telework Teams
- 09 Nov 2011
- News
Resistance Is Futile
- 04 Jun 2019
- News
Israel Turns 70: Does It Need a Rebrand?
- 13 Jan 2012
- News
NFL playoffs deliver huge TV audiences
- 01 Sep 2017
- News
States Focus On Middle-Skills Jobs Gap
Elisabeth Kempf
Elisabeth Kempf is an Associate Professor in the Finance Unit, teaching Finance 1 to MBA students. She is also a Faculty Research Fellow at the National Bureau of Economic Research (NBER) and a Research Affiliate at the Centre for Economic Policy and Research... View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
and Latin America. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53078 Harvard Business School Case 818-025 Bluemercury: Leading High Growth View Details
Keywords:
Sean Silverthorne
- 05 Feb 2015
- Blog Post
Crossing the Atlantic
Coming to Harvard Business School was a forcing function to re-think my career path. One thing was for sure, I was committed to not return to consulting post-HBS. Therefore, it...
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Gabe Weinreb
I am a second-year PhD student in the Health Policy and Management program at Harvard Business School where my advisor is Dr. Rob Huckman. I live in Brookline with my fiance Natalie and our two cats, Joe and Huey. Before grad school I was a research assistant in the...
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- April 2006
- Background Note
Informing Service Management with Customer Data
By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in...
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Keywords:
Decision Making;
Design;
Analytics and Data Science;
Service Operations;
Mathematical Methods;
Value
Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
- 11 Apr 2012
- News