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    Jillian J. Jordan

    Jillian Jordan is an Assistant Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. She teaches Negotiations in the MBA elective curriculum.

    Professor Jordan’s research investigates moral... View Details

    • Research Summary

    By: Srikant M. Datar
    Datar's research interests are in the cost management and management control areas. He has published his research on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management, incentives and ... View Details
    • 2012
    • Comment

    The Balanced Scorecard: Comments on Balanced Scorecard Commentaries

    By: Robert S. Kaplan
    This paper provides the author's insights about five papers written in this volume about his published work on the balanced scorecard (BSC). The author finds that academic commentary on the BSC often ignores its role in strategy execution. The paper discusses how the... View Details
    Keywords: Strategy Execution; Performance Management; Strategy; Public Sector; Balanced Scorecard; Performance
    Related
    • 21 May 2012
    • News

    OSHA Saves Lives and Jobs

    • 18 Jul 2013
    • News

    The Consumer Financial Protection Bureau: Looking Back As We Look Forward

    • 01 Jan 2005
    • News

    • 10 Sep 2019
    • News

    New Survey Shows U.S. Businesses Taking Steps to Foster Culture Of Health, But Room to Grow

    • 13 Mar 2019
    • News

    Not Even the Joneses Can Keep Up Anymore

    • 16 Mar 2017
    • News

    Three Harvard Experts Explain How Economics Can Shape Precision Medicines

      Carliss Y. Baldwin

      Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

      Keywords: computer; electronics; software
      • Research Summary

      Collaborative Planning, Forecasting and Replenishment (CPFR)

      Conducting research on new management concepts in supply chain management like CPFR. Identifying best practices in the nine-step-CPFR process. Major differences in CPFR-implementation in the U.S., Europe, South America, Asia and Africa.Linking e-marketplaces in the... View Details
      • 2015
      • Chapter

      Leave No Slice of Genius Behind: Selecting and Developing Tomorrow's Leaders of Innovation

      By: Linda A. Hill
      More than ever, leaders of nearly every kind of organization view their human resources teams as essential to institutional well-being and long-term growth and sustainability. That's the central and animating theme of "The Rise of HR: Wisdom from 73 Thought Leaders," a... View Details
      Keywords: Innovation; Talent Management; Talent Development And Retention; Innovation Leadership; Human Resources; Talent and Talent Management; Leadership; Leadership Development
      Related
      • March 2015
      • Case

      The I-PASS Patient Handoff Program

      By: Robert S. Huckman and Michael Norris
      In 2015, the I-PASS Patient Handoff Program Team, led by six pediatricians around the U.S., had to determine the best way to disseminate their program that had been proven to reduce communication errors in patient handoffs in hospital settings. Should they turn it into... View Details
      Keywords: Health Care; Hospitals; Operations Improvement; Entrepreneurship; Health Care and Treatment; Health Industry; United States
      Related
      • 28 Oct 2013
      • News

      Case Study: The Nuts and Bolts of Nightlife

      • 30 Oct 2019
      • News

      'You're planning to ask for a raise?' says a HBS professor, 'Stop right there.' Here are 7 rules for reframing your salary conversation for success.

      • 25 Jun 2019
      • News

      The Finance 202: Proposals to tax the wealthy are gaining steam. That could help some 2020 Democrats.

      • 04 May 2017
      • News

      How Researchers Are Using Yelp to Study an Impact of Rising Minimum Wages

        David J. Collis

        For the past thirty years David J. Collis has been a professor at the Harvard Business School, where he was only the second ever full-time Adjunct Professor appointed. Previously, he was the Thomas Henry Carroll Ford Foundation Adjunct Professor, the MBA Class... View Details

          Bharat N. Anand

          Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

          Professor Anand is an expert in digital strategy, media and... View Details

          Keywords: publishing industry; publishing industry; publishing industry; publishing industry; publishing industry; publishing industry; publishing industry; publishing industry; publishing industry

            Ranjay Gulati

            Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. He is an expert on leadership, strategy, and organizational issues... View Details

            Keywords: biotechnology; computer; financial services; industrial goods; information technology industry; pharmaceuticals; professional services; retailing