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  • 01 Sep 2016
  • News

Code name: Miesiąc

massacre. Between December 14 and December 19, 1970, soldiers quelling protests in northern Poland had killed 42 people who had been demonstrating against the government’s decision to increase food prices. Maj, long-haired and lanky at... View Details
Keywords: April White; photographed by Piotr Malecki
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

Lending Outcomes By: Campbell, Dennis, Maria Loumioti, and Regina Wittenberg Moerman Abstract—We explore how cognitive constraints can impede the effective processing and interpretation of less salient, non-quantitative (soft) information... View Details
Keywords: Dina Gerdeman
  • 10 Jun 2014
  • First Look

First Look: June 10

laboratory experiments in food service contexts that suggest that the introduction of operational transparency improves service quality and efficiency. The introduction of reciprocal operational transparency contributed to a 22.5%... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2009
  • News

Damon Silvers

congressional bailout than Wall Street? No. The reason Congress voted in October to allot $700 billion for financial institutions was the risk that multiple bankruptcies would place the economy in jeopardy. Let’s apply that reasoning to the automakers. They are at the... View Details
Keywords: Roger Thompson; Administration of Economic Programs; Government; Transportation Equipment Manufacturing; Manufacturing; Transportation
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

  Working PapersCorporate Social Entrepreneurship Authors:James Austin and Ezequiel Reficco Abstract Corporate Social Entrepreneurship (CSE) is a process aimed at enabling business to develop more advanced and powerful forms of Corporate... View Details
Keywords: Martha Lagace
  • 01 Dec 2018
  • News

Alumni and Faculty Books for December 2018

at the top, by understanding the impact their words and language have on tone through their conversations in the boardroom and with key stakeholders. Part 3 introduces specific strategies, techniques, and tactics for directors. And Part 4 shows how directors can apply... View Details
  • 01 Dec 2013
  • News

Curing Health Care

activity-based costing (TDABC), a model that identifies the time of people and equipment used to perform a service and their cost. TDABC relies on accurate mapping of all the processes patients go through in the course of a visit to the... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

forcing those who watch the show to watch the ad. Some of the hottest battles are being fought over showrooming—the practice whereby consumers visit a store to check out items in person before buying cheaper online (decoupling browsing from buying). Celiac Supplies, a... View Details
Keywords: by Michael Blanding
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

forthcoming The Creativity Reader The Art of (Creative) Thought: Graham Wallas on the Creative Process By: Amabile, Teresa M. Abstract—The Creativity Reader is a necessary companion for anyone interested in the historical roots of... View Details
Keywords: Dina Gerdeman
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

computational power for model estimation. We overcome computational burden by utilizing an improved simulator for likelihood evaluation and the general-purpose computing on graphics processing units (GPGPU) technology that takes advantage... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

remedies, and between discrete campaigns and continuous processes for managing retention. We identify several areas of research where further investigation will significantly enhance retention management. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2014
  • First Look

First Look: June 24

terms shape the impact of economic shocks on trade. Analysis of transaction-level data from a U.S.-based exporter of frozen and refrigerated food products, primarily poultry, reveals broad patterns about the use of alternative financing... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

Ceilings, Floors, and Imperfect Calibration Authors:F. Gino, Z. S. Sharek, and D. A. Moore Publication:Organizational Behavior and Human Decision Processes (forthcoming) Abstract Prior research has claimed that people exaggerate... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2021
  • News

The Path Ahead

even more learners, and we’re running a number of experiments to try and get to non-linear growth. Editor's note: Dean Datar's response applies to both of the following questions: Along with another HBS sectionmate, Steve Sarver, I operate a View Details
  • 18 Oct 2011
  • First Look

First Look: October 18

environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste disposal service and... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

by-product produced is exactly the amount that can be produced using the entire waste stream). The operational synergy in the joint production process is manifested as one of two subsidies: the by-product is subsidized by the disposal... View Details
Keywords: Martha Lagace
  • Web

Departments | Employment

packages of work. Decision making regarding work processes occurs at the lowest possible point in the organization. Baker Library is organized into: Baker Library Collections (including contemporary and historical collections and the HBS... View Details
  • 23 Aug 2016
  • First Look

August 23, 2016

particular, we examine how individuals’ prior experiences and the experiences of those around them alter their belief perseverance in operational decisions after the revelation of negative news. We draw on an exogenous announcement of negative news by the View Details
Keywords: Sean Silverthorne
  • 30 Aug 2011
  • First Look

First Look: August 30

North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services division that Sodexo had merged with in 1998. In 2002, Dr. Rohini Anand was hired by... View Details
Keywords: Sean Silverthorne
  • 04 May 2010
  • First Look

First Look: May 4

markets; however we find significant correlations between kidney market disapproval and attitudes reflecting disapproval towards certain transactions—including both other body markets and market encroachment into traditionally non-market exchanges, such as View Details
Keywords: Martha Lagace