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All HBS Web
(1,228)
- People (1)
- News (365)
- Research (636)
- Events (4)
- Multimedia (20)
- Faculty Publications (330)
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- 14 Feb 2012
- First Look
First Look: February 14
reported feeling, to such an extent that receivers viewed regifting as similar in offensiveness to throwing gifts away (whereas givers clearly preferred the former). This asymmetry in emotional reactions to regifting was driven by an...
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Carmen Nobel
- 02 Apr 2018
- Research & Ideas
Is 'Gut Feel' a Good Reason to Invest in a Startup?
published in the Academy of Management Journal. Behavioral psychologists typically divide decision-making processes into two types. Type 1 is characterized by impulsive, instinctual, emotional reactions, often made quickly and without...
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- 13 Oct 2015
- First Look
October 13, 2015
create social distance, or a lack of emotional connection, that leads to misunderstandings and mistrust. To help global team leaders manage effectively, the author shares her SPLIT framework for mitigating social distance. It has five...
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- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
"is getting too big, too fast, which they feel would make it hard to find enough good managers, thereby jeopardizing the company's legendary quality." The ripple effect is going to be emotional and intellectual, not just...
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- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
thoughts occur as images. Most thought, emotion and learning occur without awareness. Emotion and reason are equally important. Cognition is embodied. Memory is story-based and readily distorted. A sample...
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by Martha Lagace
- January 2010
- Teaching Note
Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)
Teaching Note for [309007].
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- July – August 2008
- Article
When Virtue Is a Vice
By: Anat Keinan and Ran Kivetz
Choosing duty over pleasure today can cause regret down the road—whereas regret over the reverse is fleeting. Marketers of luxury products and services should consider prompting customers to predict their future feelings about choices made now.
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Keywords:
Decision Choices and Conditions;
Forecasting and Prediction;
Moral Sensibility;
Marketing Strategy;
Consumer Behavior;
Emotions;
Luxury
Keinan, Anat, and Ran Kivetz. "When Virtue Is a Vice." HBS Centennial Issue Harvard Business Review 86, nos. 7/8 (July–August 2008): 22.
- February 2005 (Revised March 2008)
- Case
Shinhan Financial Group (A)
By: Rosabeth M. Kanter and Ryan Raffaelli
Mr. Young Hwi Choi, president and CEO of Shinhan Financial Group, embarked on an unconventional post-merger integration strategy with recently acquired Chohung Bank. The strategy focused on integrating traditional operations while attending to employees' reactions to...
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Mergers and Acquisitions;
Change Management;
Employees;
Leading Change;
Organizational Change and Adaptation;
Organizational Culture;
Emotions;
Integration;
South Korea
Kanter, Rosabeth M., and Ryan Raffaelli. "Shinhan Financial Group (A)." Harvard Business School Case 305-075, February 2005. (Revised March 2008.)
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
or money in trying to acquire the item, they may continue to bid past their initially set limit. To quit before "winning" makes it difficult to self-justify initial investments in pursuit of the item. Competitive arousal—or the mechanism underlying...
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- 2007
- Working Paper
Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals
By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the...
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Keywords:
Internet and the Web;
Decision Choices and Conditions;
Attitudes;
Conflict and Resolution;
Emotions;
Film Entertainment;
Cognition and Thinking;
Entertainment and Recreation Industry
Milkman, Katherine L., Todd Rogers, and Max H. Bazerman. "Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals." Harvard Business School Working Paper, No. 07-099, June 2007. (Revised July 2007, December 2007, April 2008, September 2008, January 2009.)
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
"to go and be with you" (Mike Flanagan), "high emotional stability" (Pete Ciekurs), and "authenticity in everything we do" (Raji Gogulapati). Some of these things can be taught, justifying a leadership...
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by Jim Heskett
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
of store finance and operations for youth retailer Abercrombie & Fitch, Inc., said his company uses all its channels to magnify its brand message. "For us, it's all about building brands, and branding is just about building an View Details
- 15 May 2007
- Working Paper Summaries
I’ll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders
- 22 Jan 2013
- First Look
First Look: Jan. 22
PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account of View Details
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Sean Silverthorne
- 22 Apr 2002
- Research & Ideas
Work, Family, Private Life: Why Not All Three?
a cerebral rather than an emotional pursuit. Falling in love presupposes that there is some sensitivity, that there is some innocence that each of us possesses such that
we cannot help but fall [in love]. But in world where, when you...
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by Martha Lagace
- 26 Aug 2014
- First Look
First Look: August 26
pursuit of emotional support or friendship, and unlike social ties that emerge spontaneously, instrumental networking in pursuit of professional goals can impinge on an individual's moral purity-a psychological state that results from...
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Sean Silverthorne
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
should get paid?" or say, "I'm having a rough struggle with this and that." There is not the same kind of emotional bond across gender. It's obviously difficult to have tight emotional bonds...
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by Martha Lagace
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
research. "One family's story isn't an economics paper," he says. "People do get nervous if you have a personal story associated with your research. They worry you're bringing an emotional perspective to what should be a...
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- 21 Apr 2003
- Research & Ideas
Will American Brands Be a Casualty of War?
the technology brands such as Intel or Microsoft, which are likely to escape the new mood. The second group is the cultural icons such as Coca-Cola, Disney, Marlboro, and McDonald's. These brands depend on emotional attachment rather than...
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by Sean Silverthorne
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
"A magician has to be very much aware of the emotional state of the audience to get that emotional buy-in," Thomke says. "You can take a trick and do it very clinically and people will sit there and say,...
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