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All HBS Web
(1,273)
- People (2)
- News (352)
- Research (656)
- Events (5)
- Multimedia (19)
- Faculty Publications (417)
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- 22 Apr 2014
- First Look
First Look: April 22
vertically integrating by bringing marketing and logistics operations in-house. The company's leadership is excited about future growth opportunities but also concerned about the impact of VP Group's growth...
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Sean Silverthorne
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
competitors' scores are increasing faster it should be a cause for alarm. Acquisition rates may be robust, but if old customers are abandoning ship as fast as new ones are coming on board, strong acquisition can give a deceptive picture...
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by Sean Silverthorne
- 27 Oct 2014
- Research & Ideas
The Coffee Economy That Bloomed Out of Nowhere
set out to surmount the Soconusco's geographical isolation. He sent surveyors to assess the region, he negotiated the approval of an international port, and he arranged for an international shipping company...
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- 29 Sep 2015
- First Look
September 29, 2015
SF to leverage its logistics and IT expertise to differentiate itself from its rivals in express delivery. As yet unclear was whether Heike stores offered consumers an irresistible value proposition....
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Sean Silverthorne
- August 1983 (Revised June 1984)
- Case
Rise of the New York Port
Tedlow, Richard S. "Rise of the New York Port." Harvard Business School Case 384-023, August 1983. (Revised June 1984.)
- 11 Nov 2014
- First Look
First Look: November 11
operational scope and political complexity. As he reviewed the after-action reports, George Topic, the Vice Director of the Center for Joint and Strategic Logistics at the...
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Sean Silverthorne
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
Amazon's low costs and reduced shipping rates. In these cases, however, Gupta believes Amazon has and can exploit a distinct advantage. "Amazon offers a lot more benefits,...
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- 23 Mar 2003
- Research & Ideas
AIDS in Africa—What’s the Solution?
On a continent with many challenges to development, no issue is more pressing in Africa than the heavy toll of the AIDS epidemic. In addition to the staggering costs in terms of social upheaval and human suffering, AIDS cuts down workers...
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by Julie Jette
- 03 Mar 2015
- First Look
First Look: March 3
this case: https://cb.hbsp.harvard.edu/cbmp/product/815070-PDF-ENG Harvard Business School Case 715-432 Group Functions at the Maersk Group In 2014, seven years after he was appointed CEO of the Danish shipping View Details
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Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
Business School Case 113-018 In autumn 2011, Netflix was working to right the ship after publicly stumbling through a price hike and strategic shift and then retreat. The...
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Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
lines every week. Based in the United Kingdom, ASOS shipped products to 240 countries and territories, and international sales represented more than 50% of total revenues. But...
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Sean Silverthorne
- 05 Nov 2012
- Research & Ideas
What Wall Street Doesn’t Understand About International Trade
which collects and parses shipping information from US Customs and Border Protection. "From there we simply tested: If you have a lot of one country's ethnic makeup around you,...
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by Carmen Nobel
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
development project at BBA might progress in the following way: A customer requests a meaty flavor for a soy product, and the sample must be delivered within a week. BBA marketing professionals and...
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by Stefan Thomke & Eric Von Hippel
- 21 Jan 2014
- First Look
First Look: January 21
with concerns about fashion misses, logistics failures, the departure of senior managers, and increased foreign competition. New fast-fashion competition in the form of Inditex, H&M, View Details
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Sean Silverthorne
- 08 Sep 2015
- First Look
September 8, 2015
the former explanation: that the likelihood of Amazon's entry is positively correlated with the popularity and customer ratings of third-party sellers' products. We also find that Amazon's entry reduces the View Details
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Carmen Nobel
- 23 Mar 2010
- First Look
First Look: March 23
scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are...
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Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
launches an initiative to solve this problem and identifies the number of spare power supply parts it sends out weekly as the measure it will use to track the progress. The transactional measure—the number of spare parts View Details
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by Jean Ayers
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
could not be economically reached before. Customers need more than just information. They need the logistics to get the physical product, and they pay a considerable cost too, such as, for example, waiting...
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by Sean Silverthorne
- 08 May 2012
- First Look
First Look: May 8
2005, China Ocean Shipping (Group) Company (COSCO) announced it would join the United Nations Global Compact (UNGC). At that time, COSCO initiated sustainability reporting practices in line with the UNGC, View Details
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Carmen Nobel
- 22 Dec 2009
- First Look
First Look: Dec. 22
http://cb.hbsp.harvard.edu/cb/product/510055-PDF-ENG Stolt-Nielsen Transportation Group Lynn S. Paine and Lara AdamsonsHarvard Business School Case 310-043 Richard Wingfield considers whether to continue a cooperative agreement with...
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Martha Lagace