Ownership - Publications - Faculty & Research

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Historical Data Visualization - Business History

Over Time Politics & Economics Trade Union Membership Trends Over Time Politics & Economics Unemployment Rates Trends Over Time Politics & Economics Urban Population Density Trends Over Time Politics & Economics US Home Ownership Rates... View Details

21 Mar 2019
HBS Case

The Ferrari Way

“If you drive a Ferrari, you put premium petrol in the tank, you hit the motorway, and you step on the gas.” —Soccer star Zlatan Ibrahimovic That purring engine. The buttery soft leather. Those sleek curves. The essence of a Ferrari transcends any one particular design... View Details

Keywords: by Michael Blanding; Auto

03 Jun 2002
Research & Ideas

How to Succeed With Your New Boss

wins in areas important to the boss. Whatever your own priorities, identify what the boss cares about most and pursue results in those areas. That way, your boss will feel some ownership of your success. But don't make the mistake of... View Details

Keywords: by Michael Watkins

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Past Issues - Alumni

not-too-distant future of tomorrow’s sustainable cities Breaking News With a novel funding and ownership model, the National Trust for Local News offers a path to keep local newspapers in local hands—and sustained for the future Launch... View Details

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

2010 terms, as a share of national income) were scheduled to revert to Colombian ownership in that year. The money to buy them for the new canal effort, then, would have gone to Bogotá instead of the shareholders in the moribund French... View Details

Keywords: by Sarah Jane Gilbert; Transportation

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

As described in the first article in this series, the "Three-circle" family business system is composed of three overlapping subsystems: those employed in the business, the shareholders, and members of the family that has a controlling View Details

13 May 2013
Research & Ideas

How to Spot a Liar

to lie," Van Swol says. "Using so much of your brain to lie may make it hard to monitor yourself in other areas." Liars used far more third-person pronouns than truth tellers or omitters. "This is a way of distancing themselves from and avoiding... View Details

Keywords: by Carmen Nobel

May 2017 (Revised September 2018)
Case

Hilti Fleet Management (A): Turning a Successful Business Model on Its Head

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the introduction of fleet management in the construction industry by the premium power tools manufacturer Hilti in 2000. Following its customers’ needs, Hilti moved from selling power tools to leasing them as a service. The introduction of the new... View Details

Citation

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28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

too late to act. Financial numbers measure the past and lead to "rearview mirror management." The numbers that predict the future are the Four Rs-employee retention and referrals, returns to labor (productivity), and relationships with customers (exhibited by... View Details

Keywords: by Sean Silverthorne

July 2008
Case

Hilton Hotels: Brand Differentiation through Customer Relationship Management

By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev

This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by Blackstone. The case provides students with a comprehensive history of the evolution and IT enablers of Hilton's CRM... View Details

Keywords: Customer Relationship Management; Marketing Strategy; Privatization; Performance Evaluation; Information Technology; Accommodations Industry

Citation

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01 Dec 2014
Working Paper Summaries

Financing Innovation

Keywords: by William R. Kerr & Ramana Nanda

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Events - Business History

Ownership and Vertical Integration into Selling, 1857-1883 Eric Hilt, Wellesley College Nov 7 07 Nov 2016 Business History Seminar Shaping Computers and the Computing Industry in the United States, 1940-2010 Lars Heide, HBS (Visiting... View Details

May 2022
Case

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais

Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details

Citation

Educators

Purchase

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

"I've heard many war stories," says Harvard Business School associate professor Connie Bagley, reflecting on conversations with former students who have started business ventures. To prepare current students for the HBS Business Plan Contest, Bagley gives a... View Details

Keywords: by Staff

29 Apr 2016
HBS Seminar

Richard Freeman, Harvard University & NBER

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1.17 Field Based Learning/Independent Projects - MBA

of all information collected, created, and shared during field activities, Clarify ownership rights and non-disclosure agreements for students, faculty, and company sponsors in company-sponsored field-based learning projects. The policies... View Details

Fast Answer

Resources for Investment Management and Financial Analysis

multimedia learning module on Capital IQ check out our Learn with Baker Library Capital IQ Introduction. LSEG Workspace
Company Overview page contains financials, filings, ownership profiles, events, and most importantly, analyst... View Details

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

business, its owners, and the family in control—is that strong, long-term business performance also requires strong performance by the family and by the ownership group. You can't keep a family business performing well over many years... View Details

Web

Negotiating - Alumni

standards/goals Geographic flexibility Office space Paid travel Ownership options Professional training + – Negotiate The following tactics can help you conduct productive negotiations. Speak with the hiring manager, if possible Express... View Details

January 2003 (Revised May 2005)
Case

Zipcar: Refining the Business Model

By: Myra M. Hart, Michael J. Roberts and Julia Stevens

Zipcar is a start-up organized around the idea of "sharing" car usage via a membership organization. This case describes several iterations of the Zipcar business model and financial plan. These iterations include a very early version and a version developed just prior... View Details