High Switching Costs - Publications - Faculty & Research

01 Jul 2014
First Look

First Look: July 1

Fútbol By: Elberse, Anita Abstract—Markets for soccer players are winner-take-all markets in which a select few top players earn extremely high rewards. The search for effective talent strategies in these conditions has led clubs to... View Details

Keywords: Carmen Nobel

Web

Junior Achievement Fellowship - MBA

Additional Harvard Funding Junior Achievement Fellowship Additional Harvard Funding RISE Fellowship Canadian Fellowship Forward Fellowship Goldsmith Fellowship Junior Achievement Fellowship External Funding Student Loans 101 Evaluating Sponsorships Annual View Details

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

question. What follows are six ways to make your threats more credible in negotiation. 1. Increase your costs of not following through on your threat Imagine that you're thinking about bidding to acquire another company that would be of... View Details

Keywords: by Deepak Malhotra

18 Jun 2024
Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

Web

Winners & Runners-Up | New Venture Competition

between businesses and customers. EyeView will develop and provide EyeCapture, the first web based platform that will allow its users to cost effectively provide high quality video guidance. Good Start... View Details

Web

Human Behavior & Decision-Making - Faculty & Research

outcomes; and using the appropriate assessment tools. Moreover, while it’s important to understand what high performers do, research also demonstrates that, in most sales organizations, incremental improvements to the average performers... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

consumers in the dining area. On average, restaurants spend 30 percent of their revenue on labor. With increasing focus on fair wages and legislated wage increases, restaurants may easily exceed that average. Moreover, restaurants spend roughly equivalently for View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

Social Psychology Bulletin The Amount and Source of Millionaires' Wealth (Moderately) Predicts Their Happiness By: Donnelly, Grant Edward, Tianyi Zheng, Emily Haisley, and Michael I. Norton Abstract—Two samples of more than 4,000 millionaires reveal two primary... View Details

Keywords: Sean Silverthorne

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details

Keywords: by Carmen Nobel

05 Apr 2016
First Look

April 5, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50854 Knowing When to Ask: The Cost of Leaning-in By: Exley, Christine L., Muriel Niederle, and Lise Vesterlund Abstract—Gender differences in the propensity to negotiate are often used to... View Details

Keywords: Sean Silverthlorne

01 Jun 2023
News

Curb Appeal

repeatedly due to high costs and low participation. While the diversion rate climbed to 60 and even 80 percent in cities like Seattle, Los Angeles, and San Francisco, New York’s refused to budge. By the time... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

In the 50 years since modern microfinance was introduced as a tool to fight poverty, institutions have distributed hundreds of millions of loans to people in developing countries. Such loans are repaid at rates often as high as 98... View Details

Keywords: by Jen McFarland Flint; Financial Services

15 Sep 2015
First Look

September 15, 2015

decision support tool for Rue La La's daily use. We conduct a field experiment and find that sales do not decrease due to implementing tool recommended price increases for medium and high price point products. Finally, we estimate an... View Details

Keywords: Sean Silverthorne

Web

Curriculum - Business & Environment

Sustainability, Innovation, Strategy, Supply Chain Management The case describes BMW's electrification and decarbonization strategy, and how the company measured carbon emissions throughout the life cycle of its vehicles and used tools like carbon abatement View Details

Web

Advisory Board - Entrepreneurship

the chief architect of Kiva's game-changing product vision. Prior to Kiva, Mick worked on a business process team at Webvan designing a next generation distribution strategy for grocery home delivery, during which he experienced first-hand the View Details

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

payment is often delayed more than normal. A software startup, for example, might desire to price on the basis of the value-in-use of its software, such as cost savings to the customer. Such an approach might make the sale easier because... View Details

Keywords: by Benson Shapiro; Manufacturing

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

Research Summary

Overview

By: Anywhere Sikochi

Having grown up in a developing country, Professor Sikochi’s research focus is driven by a desire to understand how capital flows to firms and entrepreneurs with the ultimate goal to help build capital markets in the developing economies. To this end, he conducts... View Details

16 Apr 2001
Research & Ideas

Breaking the Code of Change

examining the strategies for change employed. Instead of this halfhearted approach, managers are better off picking a pure model: a clear Theory E approach with its benefits and costs or a pure Theory O approach with its benefits and... View Details

Keywords: by Michael Beer & Nitin Nohria

16 Jun 2021
HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

prepared for an extended, indefinite lockdown. The company cut its annual operating expenses by $1 billion, as well as its capital costs by hundreds of millions. While some of those reductions came from laying off 820 people and... View Details

Keywords: by Michael Blanding; Travel

Publications