Filter Results:
(801)
Show Results For
- All HBS Web
(801)
- News (133)
- Research (521)
- Events (4)
- Multimedia (1)
- Faculty Publications (103)
Show Results For
- All HBS Web
(801)
- News (133)
- Research (521)
- Events (4)
- Multimedia (1)
- Faculty Publications (103)
- 15 Jan 2020
- News
The Business of Access
help,” she says. A success to be sure, but the nonprofit world, Lisle quickly learned, was more complicated than the business world: “In the private sector, a customer pays and receives something, whether it be a product or a service. In... View Details
Keywords: Maureen Harmon
- 13 Apr 2010
- First Look
First Look: April 13
the largest financial services providers in the U.S., indicate that customer sensitivity to service time varies widely and predictably with observable market characteristics. In turn, we find evidence that local operating managers account... View Details
Keywords: Martha Lagace
- 26 Sep 2006
- First Look
First Look: September 26, 2006
School Case 806-073 Follows the growth of an entrepreneur from his early startup activities. As the company evolves from 1998 to 2005, looks at key decisions and turning points as AtHoc's strategy adapts in response to changing market environments, business... View Details
Keywords: Sean Silverthorne
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
companies to look at products the way customers do: as a way to get a job done. Are You a Level-Six Leader? (23,834) http://hbswk.hbs.edu/item/6752.html Published: July 6, 2011 Asking the question, whom do you serve? is a powerful vector... View Details
Keywords: by Staff
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
Times has been a real leader on consumer demographic marketing. With 16 million registered users, nytimes.com is one of the only media sources that can let you customize an advertising message around rich contextual context with View Details
- 14 Feb 2005
- Research & Ideas
Desktop Search and Revenue Streams
less likely to switch from a program they have spent time customizing than they are to switch from one search engine to another. "In Web search, it's going to be really easy to always tab over to another search engine," he said.... View Details
Keywords: by Julie Jette
- 17 Sep 2018
- Blog Post
My Summer as a Venture Capitalist
me some standard interview questions, but then they asked, “what do you hope to learn and work on specifically?” I replied, “I want to source deals, see deal diligence, and work on investment theme development – specifically on enterprise... View Details
Keywords: Venture Capital / Private Equity
- 18 Sep 2015
- Blog Post
A Peek Inside Peek Weekend
about – at a time when they’re naturally thinking about the next steps in their lives. Last year Peek Weekend expanded to include men and women, specifically those with a STEM or family business background. However, there was still a... View Details
- 01 Sep 2003
- News
Books
failures as well as successes. A final chapter examines how some companies — even whole industries, like integrated circuits — literally have shifted the locus of experimentation to their customers and created billions of dollars of new... View Details
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
are robust to alternative model specifications and sample selection procedures. We demonstrate that an optimal pricing policy should take into consideration the potential costs of two types of strategic View Details
Keywords: Dina Gerdeman
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
the adoption of assurance or specific guidelines, firms seek the qualitative properties of comparability and credibility. Instrumental variables analysis suggests that increases in sustainability disclosure driven by the regulation are... View Details
Keywords: Re: Multiple Faculty
- 21 Jul 2015
- First Look
First Look: July 21, 2015
driver of macroeconomic fluctuations. We first exposit that in the presence of Cobb-Douglas production functions and consumer preferences there is a specific pattern of economic transmission whereby demand-side shocks propagate upstream... View Details
Keywords: Sean Silverthorne
- Web
Privacy - HBS Working Knowledge
that is not connected with any specific personal identity, such as data about usage and service operation. The following summarizes the types of information that we may collect. SYSTEM INFORMATION, IP ADDRESSES AND REFERRERS When you... View Details
- 09 Mar 2003
- Research & Ideas
Education, Technology, and Business: What’s the Catch?
specifically matches these needs. He sees the ability to easily deliver customized content becoming a solid reality in the two decades. Investing In Technology Clearly, technology has many roles to play in... View Details
- 16 Jul 2024
- Blog Post
Driving Positive Impact on Community and Climate with Ben Schutzman (MBA 2016)
my career journey. When you applied to HBS, did you know that you wanted to pursue a career in climate? I knew I wanted to be engaged in solving problems on the ground and that I wanted to be involved in solving core infrastructure problems for society, but I wasn’t... View Details
- 01 Sep 2010
- News
Letters to the Editor
and consequences. Boards and managers cannot simply be regulated into managing their companies in a responsible manner. Here’s an idea we might try. The United States has gotten a lot of mileage out of having a constitution, a set of fundamental principles from which... View Details
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
or she will pay. The study, Consumer Protection In An Online World: An Analysis Of Occupational Licensing, is the first to look together at what consumers care about and the effects on demand and metrics of customer satisfaction. It is... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
areas, whereas midscale stores enter less populated, lower-income areas. We find positive causal brand effects for specific upscale and midscale stores, above and beyond market effects, but find negative causal brand effects for all... View Details
Keywords: Sean Silverthorne
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
my new book Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how purpose-driven leaders find success by going beyond focusing only on shareholders and customers and also considering their employees, communities,... View Details
Keywords: by Ranjay Gulati