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  • July 2009 (Revised January 2012)
  • Case

Risk Management at Wellfleet Bank: All That Glitters Is Not Gold

By: Anette Mikes
This case motivates a debate on the role of staff functions, such as risk management: what does it mean for them to be independent, and at the same time, to partner the business lines? The case describes the risk assessment process in the corporate banking arm of... View Details
Keywords: Decision Choices and Conditions; Judgments; Credit; Banks and Banking; Governance Controls; Risk Management; Mathematical Methods
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  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

inference about an individual but provides population estimates. The veiled method increased self-reports of anti-gay sentiment, particularly in the workplace: respondents were 67% more likely to disapprove of an openly gay manager when... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. "It's a good TOM case in that it includes hard numbers and... View Details
Keywords: by Julia Hanna; Health
  • June 2018
  • Article

Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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  • Web

Podcast - Business & Environment

Lu and Bob Kaplan. They discuss how Harvard is pilot testing the use of green concrete in its current construction projects as part of the university’s efforts to reduce its carbon footprint. They’ll also discuss various methods to... View Details
  • Web

Organizational Behavior - Faculty & Research

personal and organizational effectiveness. Although specific research interests span a wide range of subjects, the faculty share a problem driven, interdisciplinary, multi method approach that has led to significant impact on theory and... View Details
  • 11 Aug 2021
  • Blog Post

The Equity Network: How HBS Helped Me Launch a Tech-Enabled Social Enterprise

enterprise. Little did I know just how valuable the HBS network would be — not only for my startup, but for my personal and professional growth. From day 1, I fell in love with the case study method. Although HBS’s faculty is incredible,... View Details
  • Web

Negotiation, Organizations & Markets - Faculty & Research

because they focus on individual solutions rather than the broader systems that affect workers. The authors offer research-backed solutions to companies looking to better predict mental health improvements and increase the return-on-investment in their well-being... View Details
  • 01 May 2024
  • What Do You Think?

Have You Had Enough?

response posed to students in Harvard MBA classrooms who ask instructors for their opinions on the case studies under discussion. As instructors, we constantly remind ourselves that we are the ones who ask the first questions. Students... View Details
Keywords: by James Heskett
  • 31 Jul 2015
  • Blog Post

Transitioning From the Military to Business School

ultimately I’d like to run a company. To me, the beauty of the case method is the opportunity to truly put oneself in the shoes of a protagonist and think through a difficult decision with the protagonist... View Details
  • October 2001 (Revised November 2001)
  • Background Note

Running and Growing the Small Company: Course Overview

Addresses challenges facing managers, presidents, and owners in generating and sustaining superior performance, especially as a company broadens its mix of goods and services, increases the volume of its sales, and enlarges the size of its workforce. The critical... View Details
Keywords: Business or Company Management; Talent and Talent Management
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  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

lack of reporting standards is the primary impediment to the use of ESG information. Most frequently, the information is used to screen companies, with the most often used method being negative screening. However, negative screening is... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2016
  • First Look

November 22, 2016

dominates other state-of-the-art methods for identifying investment benchmarks. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=48220 Relative Performance Benchmarks: Do Boards Get It Right? By: Ma, Paul, Jee Eun... View Details
Keywords: Sean Silverthorne
  • December 1998
  • Case

Origins of National Income Accounting

By: David A. Moss and Joseph P Gownder
Set in the Great Depression, this case explores the origins of national income accounting in the United States. Highlights Senator La Follette's 1932 proposal for the federal government to begin collecting national income statistics. View Details
Keywords: Accounting; Financial Crisis; Analytics and Data Science; Mathematical Methods; United States
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  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

which is where reflection comes in. People who are best at learning from failure don’t wait until they fail to start reflecting. Rather, they keep a practice journal or another method to gather data during projects even when they are... View Details
Keywords: by Michael Blanding
  • Web

Sample Class - Christensen Center for Teaching & Learning

Teaching By the Case Method Sample Class Preparing to Teach Leading in the Classroom Providing Assessment & Feedback Sample Class This section takes you behind the scenes and into the classroom with Harvard... View Details
  • Web

HBS Application Tips from MBA Admissions - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to... View Details

    Teaching by Heart: One Professor's Journey to Inspire

    The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details
    • 2023
    • Other Article

    The Harvard USPTO Patent Dataset: A Large-Scale, Well-Structured, and Multi-Purpose Corpus of Patent Applications

    By: Mirac Suzgun, Luke Melas-Kyriazi, Suproteem K. Sarkar, Scott Duke Kominers and Stuart Shieber
    Innovation is a major driver of economic and social development, and information about many kinds of innovation is embedded in semi-structured data from patents and patent applications. Though the impact and novelty of innovations expressed in patent data are difficult... View Details
    Keywords: USPTO; Natural Language Processing; Classification; Summarization; Patent Novelty; Patent Trolls; Patent Enforceability; Patents; Innovation and Invention; Intellectual Property; AI and Machine Learning; Analytics and Data Science
    Related
    • Web

    HBS - The year in Review

    the Harvard Business Analytics Program’s 400 participants who had attended virtual immersions in 2020 and 2021. Celebrating 100 Years of the Case Method The 2021-22 academic year marked the centennial of the... View Details