Publications

30 Jun 2011
News

Too much information

15 Nov 2016
News

Health Care Needs Real Competition

18 Mar 2014
First Look

First Look: March 18

https://www.hbs.edu/faculty/Pages/item.aspx?num=46779 Working Papers An Analysis of Firms' Self-Reported Anticorruption Efforts By: Healy, Paul M., and George Serafeim Abstract—We use Transparency International's ratings of self-reported... View Details

Keywords: Sean Silverthorne

October 2021 (Revised May 2023)
Case

Project Maji: Pricing Water in Sub-Saharan Africa

By: Elie Ofek, Marco Bertini, Dilyana Karadzhova Botha and Esel Çekin

In July 2021, Sunil Lalvani, founder and CEO of Project Maji, a non-profit social enterprise headquartered in Dubai that had already provided sustainable, clean water solutions to 80,000 people living in rural communities across Ghana and Kenya, was facing an important... View Details

Keywords: Water; Pricing; Nonprofit Organizations; Projects; Price; Decision Making; Social Enterprise; Growth and Development Strategy; Equity; Green Technology; Social and Collaborative Networks; Africa; Dubai

14 May 2011
News

How Inclusivity Can Save the American Economy

February 2024
Case

Chime Solutions

By: Shai Bernstein, William R. Kerr, Christopher Stanton, Raymond Kluender and Mel Martin

Just two years after launching its 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark Wilson to send nearly all of his staff at Chime Solutions (Chime) to work from home. Chime was a customer contact firm... View Details

Keywords: Working Capital; Service Operations; Recruitment; Performance; Change Management; Retention; Financial Institutions; Employee Relationship Management; Talent and Talent Management; Growth Management; Mission and Purpose; Communications Industry; Service Industry; United States

January 2006
Case

Ron Perez (A)

By: Lynn S. Paine

The division human resources officer must decide whether to discipline a long-time employee for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining... View Details

Keywords: Ethics; Moral Sensibility; Employees; Business or Company Management; Management Practices and Processes; Organizations; Crime and Corruption

Find at Harvard

12 PM – 1 PM EST, 13 Feb 2018
Webinars: Career

Managing the High-Intensity Workplace

People today are under intense pressure to be "ideal workers"--totally committed to their jobs and always on call. How do people cope with these pressures and what are some of the dysfunctional consequences for individuals and for their organizations? While complete... View Details

2016
Working Paper

An Evaluation of Compensation Benchmarking Peer Groups Based on Mutual Peer-Designating Behaviors

By: Jee Eun Shin

In this paper, I argue that firms mutually recognizing each other as compensation benchmarking peers constitute viable competitors in the same CEO labor market, and that non-mutual peer relationships can serve as a tool to evaluate firms’ executive compensation... View Details

Keywords: Executive Compensation

SSRN

August 2008 (Revised July 2009)
Case

Gazprom (A): Energy and Strategy in Russian History

By: Rawi E. Abdelal, Sogomon Tarontsi and Alexander Jorov

Critics have accused Gazprom, the world's largest natural gas producer, of eschewing market principles in favor of the foreign policy priorities of the Russian government, ever since the energy giant cut off the supply to Ukraine in January of 2006. The purported... View Details

Keywords: History; International Relations; Trade; Energy Industry; Russia; Soviet Union; Ukraine; Europe

31 Jan 2021
News

Tips on Going Freelance During the Covid-19 Pandemic

22 Feb 2012
Working Paper Summaries

The Dynamic Effects of Bundling as a Product Strategy

Keywords: by Timothy Derdenger & Vineet Kumar; Video Game

2014
Article

Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct

By: Amy C. Edmondson and Zhike Lei

Psychological safety describes people's perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting... View Details

Keywords: Risk and Uncertainty; Safety; Groups and Teams

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2021
White Paper

The Future of Boston's Workforce: The Path Forward from COVID-19

By: Will Dorsey Eden, Joseph B. Fuller and Rachel Lipson

In response to the unprecedented disruption of the COVID-19 pandemic on Greater Boston’s economy and workforce, the Boston Foundation, Skillworks, and the Project on Workforce at Harvard partnered to convene workforce leaders from across the region to address how might... View Details

Keywords: COVID; COVID-19; Workforce; Pandemic; Labor Market; Health Pandemics; Labor; Employment; Organizations; Cooperation; Strategic Planning; Boston

July 2003 (Revised December 2004)
Case

Sustainable Conservation--Where Next?

Sustainable Conservation (SusCon) is an environmental nonprofit in San Francisco that works collaboratively with the private and public sectors to achieve positive environmental change. The organization forms partnerships with industry and government agencies to devise... View Details

Keywords: Nonprofit Organizations; Cost vs Benefits; Expansion; Environmental Sustainability; San Francisco

May 2008 (Revised June 2008)
Case

Kenny Kahn at Muzak (A)

By: Linda A. Hill and Emily Stecker

Founded in 1934, Muzak pioneered the industry of background music. Equipped with propriety technology and a vast music library, over the ensuing decades the Muzak franchise organization expanded geographically. Despite a history of innovation, by the late 1990s Muzak... View Details

Keywords: Change Management; Design; Management Analysis, Tools, and Techniques; Brands and Branding; Organizational Change and Adaptation; Organizational Culture; Franchise Ownership; Music Industry

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2010
Chapter

Utilizing Team Member Expertise Under Pressure

By: Heidi K. Gardner and Erin McFee

Pressure intensifies on a strategy consulting team as they deliver a critical project, and the team manager faces a dilemma about her changing role on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that... View Details

Keywords: Experience and Expertise; Managerial Roles; Organizational Culture; Projects; Groups and Teams; Behavior; Customization and Personalization; Consulting Industry