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All HBS Web
(923)
- People (1)
- News (119)
- Research (709)
- Events (2)
- Multimedia (1)
- Faculty Publications (649)
- November 2002 (Revised May 2003)
- Case
AT&T Foundation, The
By: Diana Barrett, Cassandra Hanley and Sarah Aaron
Explores the corporate philanthropic activities at AT&T, formed in 1983. Addresses the difficulty of making centralized decisions after the break-up for the four new entities, each with a diverse and sometimes cross-competitive strategy.
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Keywords:
Goals and Objectives;
For-Profit Firms;
Philanthropy and Charitable Giving;
Telecommunications Industry
Barrett, Diana, Cassandra Hanley, and Sarah Aaron. "AT&T Foundation, The." Harvard Business School Case 303-015, November 2002. (Revised May 2003.)
- April 2001 (Revised February 2002)
- Case
Level (3) Communications in 2001: The 'Pivotal Year'
Level (3) is one of the most distinctive of the new "fiber backbone" start-ups in the year 2001. Unlike its competitors, Level (3) has built its fiber network--and organization--in such a way that it should be able to utilize future generations of technologically...
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Keywords:
Communication Technology;
Risk Management;
Industry Growth;
Competitive Advantage;
Telecommunications Industry;
United States
Silverman, Brian S., and Briana Huntsberger. "Level (3) Communications in 2001: The 'Pivotal Year'." Harvard Business School Case 701-059, April 2001. (Revised February 2002.)
- February 2000
- Supplement
Franco Bernabe: Reflections on Telecom Italia (B)
By: Linda A. Hill and Kristin Doughty
Supplements the video.
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- February 1999
- Case
Tele-Communications, Inc. (B): The Empire Strikes Back
Teaching Note for (9-201-061).
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Keywords:
Telecommunications Industry
Eisenmann, Thomas R. "Tele-Communications, Inc. (B): The Empire Strikes Back." Harvard Business School Case 899-216, February 1999.
- March 1996
- Case
African Communications Group
Describes the opportunities that confront the African Communications Group, an entrepreneurial organization that plans to introduce a wireless pay-phone system in Tanzania. Provides a foundation for the analysis of value creation and of value capture. The possibility...
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Keywords:
Value Creation;
Competition;
Entrepreneurship;
Forecasting and Prediction;
Wireless Technology;
Telecommunications Industry;
Tanzania
McGahan, Anita M., and Dale Coxe. "African Communications Group." Harvard Business School Case 796-128, March 1996.
- September 1993 (Revised January 2007)
- Case
British Satellite Broadcasting versus Sky Television
Describes the rivalry between two competitors who have attempted to become the dominant force in the emerging British satellite television industry. Can be used to examine issues of competitive positioning, technology adoption, and scenario analysis. Helps students...
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Ghemawat, Pankaj. "British Satellite Broadcasting versus Sky Television." Harvard Business School Case 794-031, September 1993. (Revised January 2007.)
- 2006
- Other Unpublished Work
Early Radio Regulation, Capture Theory, and the Problem of History-by-Inference
By: David A. Moss and Jonathan Lackow
Keywords:
Telecommunications Industry
- November 1976
- Teaching Note
Hot Line, Inc., Teaching Note
By: Jeffrey G. Miller and Steven C. Wheelwright
Keywords:
Telecommunications Industry
- November 1995 (Revised June 1997)
- Case
Northern Telecom (A): AdVantage & DisadVantage
By: Robert J. Dolan and Sylvie Ryckebusch
Mike Ennis, general manager of Northern Telecom's Business Products Division, recommends a new solution for replacing Vantage, an unsuccessful product for Northern Telecom. The case documents in detail the voice of the customer. Students are required to discuss the...
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Keywords:
Demand and Consumers;
Product Launch;
Management Teams;
Product Development;
Telecommunications Industry;
Canada
Dolan, Robert J., and Sylvie Ryckebusch. "Northern Telecom (A): AdVantage & DisadVantage." Harvard Business School Case 596-063, November 1995. (Revised June 1997.)
- December 1995
- Case
AT&T USADirect In-Language Service: India
By: John A. Quelch
AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India.
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Keywords:
Communication Technology;
Demand and Consumers;
Emerging Markets;
Product Launch;
Telecommunications Industry;
United States;
India
Quelch, John A. "AT&T USADirect In-Language Service: India." Harvard Business School Case 596-013, December 1995.
- February 1978 (Revised September 1986)
- Case
AT&T -- Long Lines Department National Account Selling (A)
Shapiro, Benson P. "AT&T -- Long Lines Department National Account Selling (A)." Harvard Business School Case 578-119, February 1978. (Revised September 1986.)
- May 1994 (Revised October 1994)
- Case
Motorola Corp.: The View from the CEO Office
By: Shoshana Zuboff and Janis Lee Gogan
Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major...
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Keywords:
Competency and Skills;
Leading Change;
Management Analysis, Tools, and Techniques;
Managerial Roles;
Organizational Change and Adaptation;
Organizational Structure;
Corporate Strategy;
Telecommunications Industry
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)
- November 1989
- Case
NYNEX: An Executive Development Process
By: D. Quinn Mills and G. Bruce Friesen
Mills, D. Quinn, and G. Bruce Friesen. "NYNEX: An Executive Development Process." Harvard Business School Case 490-020, November 1989.
- January 1989 (Revised February 1993)
- Case
Warner Cable (A)
The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some...
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Keywords:
Organizational Change and Adaptation;
Management Style;
Human Resources;
Telecommunications Industry;
Massachusetts
Sonnenfeld, Jeffrey A. "Warner Cable (A)." Harvard Business School Case 489-092, January 1989. (Revised February 1993.)
- December 1988
- Supplement
Pacific Bell and the CWA (C)
By: Charles C. Heckscher and Rosabeth M. Kanter
Keywords:
Telecommunications Industry
Heckscher, Charles C., and Rosabeth M. Kanter. "Pacific Bell and the CWA (C)." Harvard Business School Supplement 489-088, December 1988.
- December 1982
- Supplement
New Technology and Job Design in a Phone Company (B)
By: Richard E. Walton
Walton, Richard E. "New Technology and Job Design in a Phone Company (B)." Harvard Business School Supplement 483-074, December 1982.
- January 1997 (Revised November 1997)
- Case
IBM and Siemens: Revitalizing the Rolm Division (A)
By: Ashish Nanda, Antonio Davila and Georgia Levenson
The case opens with a discussion of the evolution of the private branch exchange industry in the 1970s and 1980s. It follows the path of Rolm from an independent company to an IBM acquisition and its problem as an IBM division. Then describes Siemens' growing interest...
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Keywords:
Communication Technology;
Restructuring;
Joint Ventures;
Negotiation Participants;
Business Divisions;
Problems and Challenges;
Acquisition;
Telecommunications Industry
Nanda, Ashish, Antonio Davila, and Georgia Levenson. "IBM and Siemens: Revitalizing the Rolm Division (A)." Harvard Business School Case 397-058, January 1997. (Revised November 1997.)
- July 1988 (Revised May 1998)
- Teaching Note
Motorola and Japan (A), (B), and (A), Supplement, Teaching Note
By: David B. Yoffie
Teaching Note for (9-388-056), (9-389-172), and (9-388-057).
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- June 1984 (Revised March 1986)
- Case
AT&T and the Access Charge
By: Richard H.K. Vietor and Dekkers L. Davidson
Vietor, Richard H.K., and Dekkers L. Davidson. "AT&T and the Access Charge." Harvard Business School Case 384-208, June 1984. (Revised March 1986.)
- 19 Jul 2021
- Blog Post
Building a Powerful Network of Talent at American Tower
Abena Nyantekyi-Owusu (MBA 2021) came to HBS as an accomplished professional, having spent seven years driving impactful projects at GE Healthcare in Ghana. As she looked ahead to the next stage of her career, she felt both a desire to pivot and a need to reflect. “The...
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