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Show Results For
-
All HBS Web
(2,219)
- People (5)
- News (413)
- Research (1,448)
- Events (15)
- Multimedia (21)
- Faculty Publications (855)
- April 2021 (Revised May 2021)
- Case
Kitopi: The Brave New World of Cloud Kitchens
By: Antonio Moreno and Gamze Yucaoglu
The case opens in February 2021 as Mohamad Ballout, co-founder and CEO of Kitopi, a Dubai-based managed cloud kitchen platform, is looking over the company’s 2020 results. Propelled by the COVID-19 pandemic, delivery orders had been on the rise globally and dine-in...
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Keywords:
Cloud Kitchens;
Food;
Operations;
Growth and Development Strategy;
Decision Choices and Conditions;
Food and Beverage Industry;
Middle East;
North Africa
Moreno, Antonio, and Gamze Yucaoglu. "Kitopi: The Brave New World of Cloud Kitchens." Harvard Business School Case 621-102, April 2021. (Revised May 2021.)
Janice H. Hammond
Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details
Keywords:
apparel;
distribution;
e-commerce industry;
manufacturing;
retailing;
textiles;
transportation
- April 2011 (Revised May 2012)
- Case
City Year: The Journey
By: Rosabeth Moss Kanter and James Weber
Throughout its first two decades, City Year, a non-profit organization, was dedicated to recruiting young adults to give a year of public service. It had passed through several growth phases but by 2010 a new challenge, and opportunity, had arisen when City Year and...
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Keywords:
Education;
Service Operations;
Nonprofit Organizations;
Growth and Development Strategy;
Performance Efficiency;
Resource Allocation
Kanter, Rosabeth Moss, and James Weber. "City Year: The Journey." Harvard Business School Case 311-080, April 2011. (Revised May 2012.)
- Web
Capstone - MBA
of de-prioritization. For example, regulations barred women of reproductive age from clinical trials until the 1990s. Organoid systems, which recreate human physiology, make it possible to conduct scientific investigation far more View Details
- Research Summary
Mediation and Alternative Dispute Resolution
Disputes between organizations and among individuals are an all-too-familiar feature of modern life. Lengthy court proceedings consume resources, damage relationships, and often yield outcomes that do not fully satisfy the real needs of the litigants. As a result,... View Details
- June 2001 (Revised September 2005)
- Case
Madison Avenue: Digital Media Services (B)
In late 1999, Madison Avenue was experiencing phenomenal growth in sales, clients, employees, and services provided. The stress and strain on the firm's employees was considerable and threatened to jeopardize the high-quality, active-ad management for which the firm...
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Keywords:
Organizational Change and Adaptation;
Growth Management;
Service Operations;
Digital Marketing;
Business Processes;
Advertising Industry
Spear, Steven J., and Anne Karshis. "Madison Avenue: Digital Media Services (B)." Harvard Business School Case 601-021, June 2001. (Revised September 2005.)
- 2023
- Working Paper
Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management
By: Robyn C. Meeks, Jacquelyn Pless and Zhenxuan Wang
This paper examines how digitalization impacts public service provision through a study of the U.S. power sector. We exploit the staggered timing of electric utilities’ investments in “smart” meters and find that electricity losses per unit sold decrease by 3.6%. This...
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Keywords:
Electric Utility;
Energy Management;
Smart Meters;
Energy;
Climate Change;
State Ownership;
Private Ownership;
Technology Adoption;
Energy Industry;
Utilities Industry;
United States
Meeks, Robyn C., Jacquelyn Pless, and Zhenxuan Wang. "Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management." MIT CEEPR Working Paper Series, No. 2023-22, December 2023.
- 14 Aug 2017
- Conference Presentation
A Convex Framework for Fair Regression
By: Richard Berk, Hoda Heidari, Shahin Jabbari, Matthew Joseph, Michael J. Kearns, Jamie Morgenstern, Seth Neel and Aaron Roth
We introduce a flexible family of fairness regularizers for (linear and logistic) regression problems. These regularizers all enjoy convexity, permitting fast optimization, and they span the range from notions of group fairness to strong individual fairness. By varying...
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Berk, Richard, Hoda Heidari, Shahin Jabbari, Matthew Joseph, Michael J. Kearns, Jamie Morgenstern, Seth Neel, and Aaron Roth. "A Convex Framework for Fair Regression." Paper presented at the 4th Workshop on Fairness, Accountability, and Transparency in Machine Learning, Special Interest Group on Knowledge Discovery and Data Mining (SIGKDD), August 14, 2017.
- Article
Integrated Strategy: Residual Market and Exchange Imperfections as the Foundation of Sustainable Competitive Advantage
By: Felix Oberholzer-Gee and Dennis Yao
Market imperfections are central to understanding the mechanisms that permit firms to capture value. Many of these imperfections are competed away when firms struggle to attain and defend competitive advantages, making markets more efficient in the process. The...
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Keywords:
Integrated Strategy;
Nonmarket Strategy;
Market Imperfections;
Strategy;
Competitive Advantage;
Governing Rules, Regulations, and Reforms
Oberholzer-Gee, Felix, and Dennis Yao. "Integrated Strategy: Residual Market and Exchange Imperfections as the Foundation of Sustainable Competitive Advantage." Special Issue on Strategy and the Institutional Environment edited by Gautam Ahuja, Laurence Capron, Michael Lenox, and Dennis A. Yao. Strategy Science 3, no. 2 (June 2018): 463–480.
- June 2010 (Revised December 2010)
- Case
Hôpital de Pontoise
By: Richard M.J. Bohmer, Daniela Beyersdorfer and Simon Harrow
In 2010, Andre Razafindranaly, managing director of a large French public hospital, considers which organizational structure will help them adjust to the changing health sector environment. The move from global budget to activity-based funding has led his and many...
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Keywords:
Activity Based Costing and Management;
Governance Controls;
Governing Rules, Regulations, and Reforms;
Health Care and Treatment;
Leading Change;
Service Delivery;
Organizational Change and Adaptation;
Organizational Structure;
Health Industry;
France
Bohmer, Richard M.J., Daniela Beyersdorfer, and Simon Harrow. "Hôpital de Pontoise." Harvard Business School Case 610-100, June 2010. (Revised December 2010.)
- Article
Family Control of Firms and Industries
We test what explains family control of firms and industries and find that the explanation is largely contingent on the identity of families and individual blockholders. Founders and their families are more likely to retain control when doing so gives the firm a...
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Keywords:
Family Business;
Cost vs Benefits;
Governance Controls;
Family Ownership;
Business and Shareholder Relations;
Competitive Advantage
Villalonga, Belen, and Raphael Amit. "Family Control of Firms and Industries." Financial Management 39, no. 3 (Fall 2010): 863–904. (Lead article.)
- February 1990 (Revised July 1990)
- Case
Internal Revenue Service: Automated Collection System
By: Nitin Nohria
Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the...
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Keywords:
Sovereign Finance;
Revenue;
Information Technology;
Taxation;
Change Management;
Organizational Change and Adaptation;
Organizational Design;
Human Resources;
Public Administration Industry;
United States
Nohria, Nitin. "Internal Revenue Service: Automated Collection System." Harvard Business School Case 490-042, February 1990. (Revised July 1990.)
- July 2017 (Revised June 2019)
- Case
Joel L. Dawson: Eta Devices
By: Steven Rogers and Derek G. Abrams
After a successful career in research and academia, Joel Dawson decided to pursue entrepreneurship in the semiconductor industry. As one of the growing number of African-Americans in the technology field, Joel Dawson co-founded Eta Devices in 2010 based on new...
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Keywords:
Joel Dawson;
Eta Devices;
Semiconductor Entrepreneurship;
Decision Theory;
Decision Making;
Finance;
Engineering;
Entrepreneurship;
Technological Innovation;
Semiconductor Industry;
Boston
Rogers, Steven, and Derek G. Abrams. "Joel L. Dawson: Eta Devices." Harvard Business School Case 318-009, July 2017. (Revised June 2019.)
- 2024
- Working Paper
Deregulation, Market Power, and Prices: Evidence from the Electricity Sector
By: Alexander MacKay and Ignacia Mercadal
We construct a novel dataset on electricity generation, wholesale transactions, and retail
sales to assess the shift from cost-of-service regulation to deregulated, market-based prices
in the context of the U.S. electricity sector. Consistent with earlier studies, we...
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Keywords:
Deregulation;
Market Power;
Markups;
Prices;
Electricity;
Energy;
Markets;
Governing Rules, Regulations, and Reforms;
Price;
Utilities Industry
MacKay, Alexander, and Ignacia Mercadal. "Do Markets Reduce Prices? Evidence from the Electricity Sector." Harvard Business School Working Paper, No. 21-095, February 2021. (Revised March 2024. Direct download.)
- July 1997 (Revised August 1997)
- Case
numeric investors l.p.
By: Andre F. Perold and Brian J. Tierney
Numeric Investors manages equity portfolios with the use of a momentum model and a value model. The momentum model is based on earnings surprise and analysts' revisions of their earnings estimates. The firm offers long-short as well as long-only strategies, and its...
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Keywords:
Asset Management;
Cost;
Equity;
Financial Strategy;
Investment;
Investment Portfolio;
Management;
Product Development;
Performance Efficiency;
Business Strategy
Perold, Andre F., and Brian J. Tierney. "numeric investors l.p." Harvard Business School Case 298-012, July 1997. (Revised August 1997.)
- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
efficiently managed by AI,” the paper explains. Cyborgs, referring to fictional beings who are part human, part machine, integrated technology with every task. “Cyborg users don’t just delegate tasks; they intertwine their efforts with AI...
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- 2015
- Other Teaching and Training Material
Marketing Reading: Digital Marketing
By: Sunil Gupta and Joseph Davin
Digital technology has changed how consumers search for information, interact with each other, and buy products. The popularization of these technologies has made it possible for companies to have a better understanding of their customers' decision journey and...
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Keywords:
Advertising;
Buzz Marketing;
Internet Marketing;
Marketing;
Marketing Management;
Social Media;
Social Networks;
Viral Marketing;
Word-of-mouth Marketing;
Digital;
Internet;
Marketing Channels;
Marketing Reference Programs;
Online Advertising;
Advertising Industry
Gupta, Sunil, and Joseph Davin. "Marketing Reading: Digital Marketing." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8224, 2015.
- 24 May 2013
- Working Paper Summaries
Improving Store Liquidation
- 02 May 2013
- Working Paper Summaries
Innovation, Reallocation, and Growth
- Article
Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA
By: Ying-Chen Hsu, Cheng-Chi Chung, Hsuan-Shih Lee and H. David Sherman
The shipping industry is essential for the economic development of nations like Taiwan as a means delivering and receiving cargo. Shipping has been depressed since 2008 as a result of the financial crisis increasing pressure for the shipping lines to operate more...
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Keywords:
Network Data Envelopment Analysis;
Shipping Line;
Centralized Approach;
Cross-efficiency;
Balanced Scorecard;
Performance Evaluation
Hsu, Ying-Chen, Cheng-Chi Chung, Hsuan-Shih Lee, and H. David Sherman. "Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA." INFOR: Information Systems and Operational Research 51, no. 3 (August 2013): 130–141.