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All HBS Web
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- Faculty Publications (710)
Software →
- October 2003 (Revised March 2004)
- Case
Symbian: Setting the Mobility Standard
By: Fernando F. Suarez and Thomas R. Eisenmann
Symbian, a joint venture owned by companies who collectively sold a dominant share of the world's cell phones, faced competition from Microsoft in developing the operating system for "smartphones," which integrated mobile communications and computing functions. In...
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Keywords:
Competition;
Joint Ventures;
Information Technology;
Software;
Wireless Technology;
Mobile Technology;
Information Technology Industry;
Telecommunications Industry
Suarez, Fernando F., and Thomas R. Eisenmann. "Symbian: Setting the Mobility Standard." Harvard Business School Case 804-076, October 2003. (Revised March 2004.)
- September 2003 (Revised March 2004)
- Compilation
Max Green: Work Patterns at Ditto (C)
By: Leslie A. Perlow
According to his managers, Max, a software engineer on a product development team, is an organizational superstar. Describes his life and provides a log of how Max spends his time. A rewritten version of an earlier case.
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Keywords:
Product Development;
Time Management;
Groups and Teams;
Work-Life Balance;
Information Technology Industry
Perlow, Leslie A. "Max Green: Work Patterns at Ditto (C)." Harvard Business School Compilation 404-057, September 2003. (Revised March 2004.)
- September 2003 (Revised March 2004)
- Compilation
Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)
By: Leslie A. Perlow
Provides data to enable students to analyze how software engineers spend their time. A rewritten version of an earlier case.
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Perlow, Leslie A. "Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)." Harvard Business School Compilation 404-058, September 2003. (Revised March 2004.)
- Article
Trade-offs between Productivity and Quality in Selecting Software Development Practices
By: Alan MacCormack, Chris F. Kemerer, Michael A. Cusumano and Bill Crandall
Keywords:
Quality;
Applications and Software;
Research and Development;
Practice;
Performance Productivity
MacCormack, Alan, Chris F. Kemerer, Michael A. Cusumano, and Bill Crandall. "Trade-offs between Productivity and Quality in Selecting Software Development Practices." IEEE Software 20, no. 5 (September–October 2003): 78–85.
- 2003
- Working Paper
Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows
By: Ramon Casadesus-Masanell and Pankaj Ghemawat
This paper analyzes a dynamic mixed duopoly in which a profit-maximizing competitor interacts with a competitor that prices at zero (or marginal cost), with the cumulation of output affecting their relative positions over time. The modeling effort is motivated by...
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Keywords:
Business Model;
Competition;
Open Source Distribution;
Balance and Stability;
Applications and Software;
Network Effects;
Duopoly and Oligopoly
Casadesus-Masanell, Ramon, and Pankaj Ghemawat. "Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows." Harvard Business School Working Paper, No. 04-012, August 2003.
- July 2003 (Revised October 2013)
- Case
Model N Inc.
By: Marco Iansiti and Alison Berkley Wagonfeld
The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while...
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Keywords:
Business Model;
Business Startups;
Trends;
Communication;
Customer Focus and Relationships;
Selection and Staffing;
Time Management;
Organizational Change and Adaptation;
Business Strategy;
Software;
Computer Industry
Iansiti, Marco, and Alison Berkley Wagonfeld. "Model N Inc." Harvard Business School Case 604-015, July 2003. (Revised October 2013.)
- July 2003
- Article
Community, Joining, and Specialization in Open Source Software Innovation: A Case Study
By: Georg von Krogh, Sebastian Spaeth and Karim R. Lakhani
Keywords:
Civil Society or Community;
Applications and Software;
Information;
Information Technology Industry
von Krogh, Georg, Sebastian Spaeth, and Karim R. Lakhani. "Community, Joining, and Specialization in Open Source Software Innovation: A Case Study." Research Policy 32, no. 7 (July 2003): 1217–1241.
- June 2003 (Revised October 2004)
- Case
StorageNetworks: Restarting a Public Company (A)
By: Joseph B. Lassiter III and Todd H Thedinga
Peter Bell, founder and CEO of StorageNetworks, faces the problem of "restarting" a public company by changing its business model from being a storage-services provider to being a storage software developer. The task seems challenging, but surely doable, with $200...
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Keywords:
Business Model;
Diversification;
Change Management;
Cash;
Entrepreneurship;
Problems and Challenges;
Corporate Finance;
Information Technology Industry
Lassiter, Joseph B., III, and Todd H Thedinga. "StorageNetworks: Restarting a Public Company (A)." Harvard Business School Case 803-198, June 2003. (Revised October 2004.)
- June 2003
- Case
IBM and Linux (A)
By: Carliss Y. Baldwin, Siobhan O'Mahony and James Quinn
In the fall of 1998, Dan Frye, member of IBM's emerging technologies and business team, is trying to decide whether to forge a strategic alliance with the Linux Development Community (LDC). Just two years earlier, IBM had its first exposure to an "open source" software...
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Keywords:
Mergers and Acquisitions;
Open Source Distribution;
Problems and Challenges;
Alliances;
Cooperation;
Computer Industry;
Information Technology Industry
Baldwin, Carliss Y., Siobhan O'Mahony, and James Quinn. "IBM and Linux (A)." Harvard Business School Case 903-083, June 2003.
- 25 Jun 2003 - 28 Jun 2003
- Conference Presentation
Agile Software Development: Evidence from the Field
By: Alan MacCormack
- June 2003
- Article
How Open Source Software Works: "Free" User-to-User Assistance
By: Karim R. Lakhani and Eric von Hippel
Lakhani, Karim R., and Eric von Hippel. How Open Source Software Works: "Free" User-to-User Assistance. Research Policy 32, no. 6 (June 2003): 923–943.
- May 2003
- Article
Managing the Sources of Uncertainty: Matching Process and Context in Software Development
By: Alan MacCormack and Roberto Verganti
Keywords:
Management;
Risk and Uncertainty;
Applications and Software;
Research and Development;
Technology Industry
MacCormack, Alan, and Roberto Verganti. "Managing the Sources of Uncertainty: Matching Process and Context in Software Development." Journal of Product Innovation Management 20 (May 2003): 217–232.
- 2003
- Other Unpublished Work
Evaluating Total Cost of Ownership for Software Platforms: Comparing Apples, Oranges, and Cucumbers
By: Alan MacCormack
MacCormack, Alan. "Evaluating Total Cost of Ownership for Software Platforms: Comparing Apples, Oranges, and Cucumbers." AEI-Brookings Joint Center for Regulatory Studies Related Publication, April 2003.
- 2003
- Conference Paper
Follow the Money: What Really Drives Technology Innovation in Construction
By: John D. Macomber
Technology enthusiasts, academics, and software companies remain concerned about the slow pace of innovation in the construction industry. Tools are widely available that seem to provide eminently sensible and clearly apparent improvement to the process of design and...
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Keywords:
Buildings and Facilities;
Technological Innovation;
Construction;
Design;
Performance Improvement;
Motivation and Incentives;
Knowledge Management;
Adoption;
Business Model;
Capital Structure;
Supply Chain
Macomber, John D. "Follow the Money: What Really Drives Technology Innovation in Construction." Paper presented at the American Society of Civil Engineers, 2003.
- February 2003 (Revised May 2003)
- Case
Accel Partners' European Launch
By: G. Felda Hardymon and Josh Lerner
In spring 2001, with the venture market crashing all around, the London office of Accel Partners, a major west coast venture capital firm, needs to make a decision about investing in an Irish software company. As the first investment of the new European operation, the...
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Keywords:
Investment;
Growth and Development Strategy;
Venture Capital;
Global Strategy;
Decision Choices and Conditions;
Expansion;
Management Practices and Processes;
Partners and Partnerships;
Financial Services Industry;
London;
United States
Hardymon, G. Felda, and Josh Lerner. "Accel Partners' European Launch." Harvard Business School Case 803-021, February 2003. (Revised May 2003.)
- February 2003 (Revised January 2006)
- Case
AIT Group Plc
By: G. Felda Hardymon, Josh Lerner and Ann Leamon
A U.S. venture capital firm has just learned that the deal structure for purchasing an illiquid U.K. software firm is unacceptable to institutional investors. The group must decide if it still wants to go through with the deal. This decision hinges on whether the...
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Keywords:
Price;
Business and Stakeholder Relations;
Mergers and Acquisitions;
Venture Capital;
Financial Condition;
Risk and Uncertainty;
Decision Making;
Financial Services Industry;
United States;
United Kingdom
Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "AIT Group Plc." Harvard Business School Case 803-104, February 2003. (Revised January 2006.)
- January 2003 (Revised February 2011)
- Tool
Business Analysis and Valuation Model (Version 5)
By: Paul M. Healy, Krishna G. Palepu and Jonathan Barnett
Once you enter company financial statements, this software enables you to standardize them to a common format, make any needed adjustments to the company's accounting, and make assumptions about the company's future performance. The model then provides financial ratios...
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- November 2002
- Teaching Note
Centra Software (TN)
By: John A. Deighton
Teaching Note for (9-502-009).
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- November 2002 (Revised May 2003)
- Case
Epicentric
Describes a set of decisions confronting the management of a software company that sells portal management tools to large companies. Management must raise additional funds under difficult circumstances.
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Keywords:
Finance;
Investment Funds;
Business or Company Management;
Product Marketing;
Problems and Challenges;
Sales;
Information Technology Industry
Sahlman, William A. "Epicentric." Harvard Business School Case 803-080, November 2002. (Revised May 2003.)
- October 2002 (Revised May 2004)
- Case
Intuit's New CEO: Steve Bennett
By: William A. Sahlman and Alison Berkley Wagonfeld
Describes the transition to a new CEO at Intuit, a successful software and financial services firm in California. The new CEO must decide what to change and how fast. He must also navigate within a culture everyone believes to be successful but he envisions can be...
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Keywords:
Management Succession;
Entrepreneurship;
Organizational Culture;
Applications and Software;
Management Teams;
Information Technology Industry;
Financial Services Industry;
California
Sahlman, William A., and Alison Berkley Wagonfeld. "Intuit's New CEO: Steve Bennett." Harvard Business School Case 803-044, October 2002. (Revised May 2004.)