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Show Results For
- All HBS Web
(2,035)
- People (10)
- News (657)
- Research (924)
- Events (1)
- Multimedia (3)
- Faculty Publications (263)
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
impression of each customer much the same way two people ascertain each other’s character on a first date—by interpreting certain cues to infer important traits. “Let’s say you’re on a first date and you want to figure out whether this View Details
- Web
Past Issues - Alumni
from chaos, affect performance, and ascribe meaning to the mundane details of our personal and professional lives Quantum Leap Quantum computing has revolutionary potential, but it’s been stuck in the lab. John Levy thinks his startup has... View Details
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
comfort and monitor for signs of distress such as social withdrawal and poor performance. Know when to refer an employee to professionals, suggest Lesley Hammer and Lindsey Alley in The Conversation. ""What can we do to help?" It may be as simple as validating an... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
culture, shifting its mission from a product-oriented “computer on every desk and in every home” to “empower every person and every organization on the planet to achieve more.” The assumption is that “to be the best” just doesn’t measure... View Details
Keywords: by James Heskett
- Web
4.1 Student Travel - MBA
4. General Policies 4.1 Student Travel Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 2. Integrity & Standards of Conduct 3. Financial Obligations 4. General Policies 4.1 Student Travel 4.2 Student/Faculty Ventures 4.3 Missing View Details
- April 2024 (Revised July 2024)
- Case
Unleashing Human Magic at Best Buy
By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
Schlesinger, Leonard A., Sunil Gupta, and Amram Migdal. "Unleashing Human Magic at Best Buy." Harvard Business School Case 524-072, April 2024. (Revised July 2024.)
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
from retailers and hospitals to financial firms, as they decide not only how much to invest in AI, but how decision makers can use the technology to their advantage. Understanding how algorithms work to make recommendations—and knowing... View Details
Keywords: by Rachel Layne
- 01 Oct 1997
- News
W. Hall Wendel, Jr.
life-threatening situations, he had reached the top of Mt. Everest, the earth's highest point. By doing so, he became only the 24th person in history to "summit" the tallest mountain on each of the seven continents. Wendel was the first... View Details
- 13 Feb 2014
- Research & Ideas
Managing the Family Business: Leadership Roles
policies, agreements, and plans, as well as forums (like boards, family councils, and annual meetings of the owners) to develop the plans, agreements, rules, and policies, to address important issues and to work out differences. One very wise View Details
Keywords: by John A. Davis
- 13 Mar 2023
- Research & Ideas
What Would It Take to Unlock Microfinance's Full Potential?
first installment. People who got the more flexible contract invested significantly more in their businesses and earned higher returns as a result. Their businesses were bigger three years later, and they are still bigger now, 10 years... View Details
- Web
Social Enterprise - Faculty & Research
authors of this article describe how Bayer’s Crop Science division has developed reliable stakeholder reported measures of the social impact of its inclusive growth projects based on an approach first pioneered in the healthcare sector. Keywords: Impact View Details
- 23 Jun 2009
- First Look
First Look: June 23
of the vision requires leaders to invest in the tools, guide their use, and pave the way for transformation. Perhaps the urgency of the current economic crisis can provide the impetus to overcome resistance to change and turn problems... View Details
Keywords: Martha Lagace
- Web
Events - Business History
will be hosted in person at HBS. Please RSVP by email to bhi@hbs.edu to attend. Dec 2 02 Dec 2024 Business History Seminar Seth Rockman, (Brown University) “Plantation Goods: A Material History of American Slavery" Co-Sponsored by Baker... View Details
- 14 Jul 2015
- First Look
First Look: July 14, 2015
include various types of the most frequently utilized marketing instruments: two forms of advertising-candidate's own and outside advertising, and two forms of personal selling-retail campaigning and field operations. Although... View Details
Keywords: Sean Silverthorne
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
Summing Up Can the Brilliance of the "Jerk" Be Tapped? The best business problem cases are those that divide a class into groups making two or more persuasive arguments. The questions of whether or not and how to make View Details
Keywords: by James Heskett
- 17 Jul 2018
- First Look
New Research and Ideas, July 17, 2018
economy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54694 in press Journal of Social and Personal Relationships Valuing Time Over Money Is Associated with Greater Social Connection By: Whillans, A.V., and Elizabeth... View Details
Keywords: Dina Gerdeman
- 2012
- Article
The Excess Burden of Government Indecision
By: Francisco J. Gomes, Laurence J. Kotlikoff and Luis M. Viceira
Governments are known for procrastinating when it comes to resolving painful policy problems. Whatever the political motives for waiting to decide, procrastination distorts economic decisions relative to what would arise with early policy resolution. In so doing, it... View Details
Keywords: Saving; Risk and Uncertainty; Investment Portfolio; Decision Choices and Conditions; Retirement; Policy; Government and Politics
Gomes, Francisco J., Laurence J. Kotlikoff, and Luis M. Viceira. "The Excess Burden of Government Indecision." Tax Policy and the Economy 26 (2012): 125–163.
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
the right context, this intense positive energy can act like a gravitational pull that sucks in other workers to invest their time and support, ultimately contributing toward the success of the idea. “Passion, like a smile, is... View Details
Keywords: by Dina Gerdeman
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
deepened during the early 1990s, after he moved his family to New York from Provo, Utah for a big job with Morgan Stanley. One day he found himself sitting on a bench, immobilized: he worried whether he could aptly advise the CEO, whether he could get traders and View Details
Keywords: by Kim Girard
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
Magazine, “Sales Managers Must Manage” “A micromanager’s growth is bounded by what they can personally get involved in,” Cespedes says. “Managing is about leveraging not only what you do, but how you get other people to do things. If you... View Details
Keywords: by Dina Gerdeman