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All HBS Web
(832)
- People (1)
- News (186)
- Research (573)
- Events (4)
- Multimedia (1)
- Faculty Publications (259)
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- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
of reducing allocative inefficiency. However, an alternative interpretation is that hospitals with greater expertise in a treatment use it more because of their comparative advantage, suggesting that standardization is misguided. We develop a simple economic model that...
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Sean Silverthorne
- 14 Feb 2005
- Research & Ideas
The World in Your Palm?
both a car wax and dessert topping. At the moment, the cell phone is the closest thing we have to a fully converged device, said panelists, who represented device makers, telecom service providers, and operating system developers. Many cell phones feature a camera,...
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by Sean Silverthorne
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
engine would begin providing AI summaries of most search queries to users across the United States; Users immediately noted that the AI summaries sometimes included nonsense results. “If it’s allowing a small vendor to get their products...
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- 20 May 2013
- Op-Ed
Making America an Industrial Powerhouse Again
industries. Research funded by the Defense Advanced Research Projects Agency (DARPA) sowed the seeds for the internet and advanced computer graphics. And massive investments by the National Institutes of Health in biomedical research,...
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- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
compare prices over the web irons out cross-border price differences and expands trade. A poor farmer in India can check commodity prices on the Internet before he sells his crop to the local buyer. Thanks to a progressive decline in data...
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- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
Internet and database software, the customer can now initiate the business transaction, not simply respond to the salesperson's overture. Instead of being on the end of the value chain ("product push"), the customer is now at...
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by Robert S. Kaplan & David P. Norton
- 23 May 2011
- Op-Ed
Leading and Lagging Countries in Contributing to a Sustainable Society
increasingly depend on a mutually reinforcing relationship between financial and nonfinancial performance. Integrated reporting is about more than a document. It is also about a more integrated company website that leverages the Internet...
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by Robert G. Eccles & George Serafeim
- 02 Aug 2011
- First Look
First Look: August 2
workday events can make or break employees' inner work lives. But it's forward momentum in meaningful work—progress that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees...
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Sean Silverthorne
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
reproductive medicine have indeed created a market for babies, a market in which parents choose traits, clinics woo clients, and specialized providers earn millions of dollars a year. In this market, moreover, commerce often runs without...
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- 08 Mar 2011
- First Look
First Look: March 8
Moneybookers Limited, one of the top three e-payment solution providers in Europe. However, approximately 70% of Moneybookers revenues were related to transactions from online gaming sites (down from 100% in 2002). Although the thesis was...
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Sean Silverthorne
- 08 May 2007
- First Look
First Look: May 8, 2007
differences. Ghemawat shows you how—by providing tools for: Assessing the cultural, administrative, geographic, and economic differences between countries at the industry level and deciding which ones merit attention. Tracking the...
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Martha Lagace
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
what they want and when they don't. . . . In the case of a new cell phone, I don't know what I want. . . . Here's where companies make the mistake of competing on technical features for short-term gains instead of providing customers with...
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
offered in the lounges—showers, spa, Internet connection, appetizing free food and drinks, along with the opportunity to rest during a layover—is exceptional value to members. There is even a higher class of lounge facilities for an even...
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- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
of Debt Forgiveness: Strategic Default Contagion and Lender Learning By: Pérez Cavazos, Gerardo Abstract—I use a unique data set of loans to small business owners to examine whether lenders face adverse consequences when they grant debt forgiveness to borrowers. I...
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Dina Gerdeman
- 24 Mar 2009
- First Look
First Look: March 24, 2009
authorities will soon deplete their supply. I evaluate a series of possible responses to this shortage: sharing addresses impedes new Internet applications and does not seem to be scalable. A new numbering system ("IPv6") offers...
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Martha Lagace
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
the next—take their findings with them, providing the wherewithal for startups to hit the ground running. Finally, he said, knowledge in fields such as IT is no longer primarily within the bailiwick of corporate laboratories;...
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by Jim Aisner
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
provide first principles for a regulatory framework that enables the sustainable growth of small business lending. 1. Create a national non-bank charter option for online lenders The Office of the Comptroller of the Currency (OCC) should...
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- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to...
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by Dina Gerdeman
- 15 Feb 2000
- Research & Ideas
The Right Connections
connections can be a source of information about the FDA approval process and offer insights as to how to market and sell the young firm's products. They can also provide resources and contacts to facilitate these tasks. Another...
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by Judith A. Ross
- 30 Jan 2007
- First Look
First Look: January 30, 2007
of plant-level data provides evidence of capital deepening and a decline in total factor productivity following the introduction of wrongful-discharge protections. This last result is potentially quite important, suggesting that mandated...
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Martha Lagace