Publications

January 22, 2020
Article

Making Honest Conversations the Norm

By: Michael Beer

Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based... View Details

Keywords: Honesty; Interpersonal Communication; Framework; Organizational Culture; Trust; Performance Effectiveness

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January 2009 (Revised November 2009)
Background Note

Adult Life Stages

By: John A. Davis

This note describes basic concepts of adult life stage theory and summarizes Daniel Levinson's research findings on the adult development of men and women. View Details

Keywords: Transition; Motivation and Incentives; Behavior; Personal Development and Career; Organizational Culture; Gender

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February 1996
Background Note

Managing for Creativity

By: Teresa M. Amabile

Organizational stimulants and obstacles to creativity are summarized. The management tasks of supporting creativity and encouraging innovation are described as a delicate balance between over-control and chaos. A technology used to assess the climate for creativity is... View Details

Keywords: Innovation and Invention; Management Practices and Processes; Organizational Culture; Creativity; Motivation and Incentives; Technology

2006
Chapter

How Institutional Norms and Individual Preferences Legitimate Organizational Names

By: Mary Ann Glynn and Christopher Marquis

Keywords: Organizational Culture; Personal Characteristics; Perspective; Attitudes; Prejudice and Bias

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19 Mar 2006
Research & Ideas

Do I Dare Say Something?

senior management, or even bosses all the way down. In contrast, context refers to organizational factors, outside the individual, that provide cues about how voice is likely to be received. Leader behavior is one such contextual cue. Aspects of organizational View Details

Keywords: by Sarah Jane Gilbert

24 Aug 2009
Research & Ideas

SuperCorp: Values as Guidance System

the Cemex Way, a set of "best practice" principles and processes developed over the years to help people succeed in the Cemex family, the company disseminated its culture across its increasingly far-flung global network.... View Details

Keywords: by Rosabeth Moss Kanter

04 Mar 2014
First Look

First Look: March 4

build a culture of innovation? What does that culture look like? How does it evolve and grow? How are teams most effectively created and then nurtured in this context? What is a leader's role in this... View Details

Keywords: Sean Silverthorne

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

where the next left-field idea could be the next big thing. This book explores this culture of psychological safety and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct... View Details

Keywords: by Sean Silverthorne

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

The News Corporation/News of the World scandal has been described as a case study in bad management. What was there about the company's organizational culture that led to "Murdoch's Mess"? Professor Michel Anteby, who studies... View Details

Keywords: by Staff; Journalism & News; Publishing

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations. Their employees live the mission in their work How do you teach... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

July 2021
Case

New Director Dilemmas: More (and More) Information

By: John J-H Kim

Keywords: Educational Policy And Politics; Education; Policy; Organizational Culture; Interests; Education Industry

July 2021
Case

New Director Dilemmas: Focusing on Special Interests

By: John J-H Kim

Keywords: Educational Policy And Politics; Education; Policy; Organizational Culture; Interests; Education Industry

June 2021
Case

New Director Dilemmas: Social Media Complications

By: John J-H Kim

Keywords: Educational Policy And Politics; Education; Policy; Interests; Organizational Culture; Education Industry

2014
Other Article

Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers

By: Ryann Elizabeth Manning, Julie Battilana and Lakshmi Ramarajan

Social movements challenge institutions through two related communication processes: articulating collective action frames and constructing collective movement identity. We argue that frames not only express movement identity, but also provide openings through which... View Details

Keywords: Identity Threat; Institutional Change; Social Movements; Framing; Social Issues; Identity; Organizational Culture; Change

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August 2011
Teaching Note

Martha Rinaldi: Should She Stay or Should She Go? (Brief Case)

By: Linda A. Hill and Mark Rennella

Teaching Note for 4310. View Details

Keywords: Interpersonal Relations; Management Styles; Managing Up; Career Planning; Conflict; Management Style; Organizational Culture; Personal Development and Career; Relationships; Conflict and Resolution; Power and Influence