Case Method - Publications - Faculty & Research

19 Jun 2018
Research Event

Has Environmental Sustainability Lost its Relevance?

iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding and Overcoming Roadblocks to... View Details

Keywords: by Geoffrey G. Jones; Energy

02 May 2000
Research & Ideas

Leading Professional Service Firms

but the core components remain extremely effective. The curriculum resonates strongly with course participants because it deals with exactly the kinds of issues professional service firm leaders face daily. As in all HBS courses, we employ the View Details

Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

their compliance skills. But this group lacked influence with top management. With its own logic and terminology, management viewed the new guard's methods as incompatible with the way the bank was run and difficult to attach to the... View Details

Keywords: by Kim Girard; Banking

29 Sep 2015
Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

and lawsuits—the cases against Uber being just the most visible. As the law stands, state officials deciding these cases face a purely binary choice: workers are either employees or independent contractors,... View Details

Keywords: by Andrei Hagiu; Transportation; Web Services

01 Jun 2009
Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

Breakthroughs faculty draw on a broad range of cases to address decisions faced by senior leaders of science-based organizations. Consider Kodak and the digital revolution. "Kodak saw that film was going to be outmoded, but it wasn't... View Details

Keywords: by Julia Hanna; Banking; Auto; Pharmaceutical

07 Apr 2011
What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

superior," noting that this may be the case only when there is a "threat of widespread panic" or "when a crisis breaks down an entire system (like the banking system)." Elaine Scheye would limit intervention only... View Details

Keywords: by Jim Heskett; Energy; Utilities

23 Jan 2007
First Look

First Look: January 23, 2007

Working PapersNone this week. Cases & Course MaterialsBundling the Contracts: TA-Energy Harvard Business School Case 807-075 Stimulates discussion of entrepreneurship in emerging economies,... View Details

Keywords: Martha Lagace

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

long-run competitive advantage.— Forest L. Reinhardt One method managers try is to differentiate their products, environmentally speaking, and transfer the additional costs to customers. Star-Kist Foods, a Heinz company, tried this with... View Details

Keywords: by Martha Lagace

03 Nov 2015
First Look

November 3, 2015

employment regulation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50041 November 2015 Accounting Review The Effect of Target Difficulty on Target Completion: The Case of Reducing Carbon Emissions By: Ioannou,... View Details

Keywords: Sean Silverthorne

05 Feb 2013
First Look

First Look: Feb. 5

http://www.hks.harvard.edu/var/ezp_site/storage/fckeditor/file/pdfs/centers-programs/programs/crisis-leadership/Working%20Together%20in%20Crises--CRJ%20March%202012.pdf Capturing History: The Case of the Federal Radio Commission in 1927... View Details

Keywords: Sean Silverthorne

20 Dec 2010
Research & Ideas

New Dean Sets Five Priorities for HBS

prosper because they continue to be innovative; they continue to have the courage to embrace change." At the same time, as a student of organizational behavior, Nohria said he understood the importance of remaining resolute about certain traditions that have made... View Details

Keywords: by Roger Thompson; Education

02 Jan 2019
What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

AI oversight and regulation. At least that’s the impression created by a small sample of comments on this month’s column. Sandeep made the case for an AI czar. “Any public servant is accountable to you and me and we can fire him and find... View Details

Keywords: by James Heskett; Technology

03 Apr 2006
Research & Ideas

The Competitive Advantage of Global Finance

AES and Dow cases demonstrate the inconsistencies in traditional methods for incorporating country risk and provide an alternative method for considering these risks. Hedging... View Details

Keywords: by Sean Silverthorne; Financial Services

01 Jun 2016
What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

negotiated business challenges. In three cases, the challenges involved getting everyone on the same page after acquisitions or mergers. They describe the methods they used to counter growing bureaucracies, encourage customer-centricity,... View Details

Keywords: by James L. Heskett

02 Jul 2013
First Look

First Look: July 2

http://www.people.hbs.edu/mrhodeskropf/Partner_Persist_20130115.pdf Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case By: Lagerstrom, Robert, Carliss Y. Baldwin, Alan MacCormack, and Stephan Aier... View Details

Keywords: Anna Secino

21 Mar 2011
Research & Ideas

Are We Thinking Too Little, or Too Much?

example of choosing a favorite hangout because of the quality of the coffee and the ambience at a particular coffeehouse, as opposed to stumbling into a café on a very cold day when any hot drink would seem delicious—yet coming to believe in both View Details

Keywords: by Carmen Nobel

16 Aug 2010
Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

comprehension and usage of quantitative concepts in marketing. Professors have used the toolkits to introduce analytical concepts that appear in HBS cases and to provide supplemental support for students as they run quantitative analyses... View Details

Keywords: by Sarah Jane Gilbert

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

Alfred Chandler, it became clear that Thyssen was developing many features of the "visible hand" of management that paralleled U.S. methods without aping them, including the seminal multidivisional form. Q: Many of us have a... View Details

Keywords: by Sean Silverthorne

31 Jan 2005
Research & Ideas

Rethinking Marketing’s Conventional Wisdom

to friends. The case is about the marketers' decisions regarding what to do with these films: They could put them on DVDs, or run them in movie theaters before feature films, or do any number of other things. Q: What's the takeaway from... View Details

Keywords: by Garry Emmons; Service

03 Feb 2003
What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

case discussion methods employed by many business schools may exacerbate the problem by their frequent reliance on heavy class participation, conveying subtle messages that those who sound smart and speak a... View Details

Keywords: by James Heskett

Publications