Publications

February 2000 (Revised March 2000)
Case

Pet Doctors: 1999

By: Paul A. Gompers and David James Alexander Grant

Describes the decisions confronting David Hodges and Garret Turley about whether to grow their chain of veterinary clinics in the United Kingdom. Turley and Hodges must decide whether to attempt to speed up their acquisition pace and raise venture capital. View Details

Keywords: Decisions; Venture Capital; Expansion; Acquisition; Service Industry; United Kingdom

March 1999
Teaching Note

IPODERAC TN

By: James E. Austin

Teaching Note for (9-399-016). View Details

Keywords: Service Industry; Mexico

01 Jun 2014
News

The Digital Deck

staffed studio that allows participants to interact in real time with one another and with a faculty member, much as they would in a physical classroom. Up to 60 participants per session download software that provides a perspective view of the classroom on the View Details

Keywords: Julia Hanna

March 1993 (Revised June 1994)
Case

Intel Corporation: Going into OverDrive

In May 1992, Intel Corp., the leading supplier of microprocessors for IBM-compatible personal computers, announced the retail availability of OverDrive processors, a new line of performance upgrades for the Intel 486 series of microprocessors. The case chronicles the... View Details

Keywords: Change Management; Expansion; Product Marketing; Computer Industry; Computer Industry; Computer Industry

Keywords: Social Enterprise Institute; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Mar 2015
News

Remembering John Whitehead (MBA 1947)

John C. Whitehead (MBA 1947)—business leader, community collaborator, prominent philanthropist, education visionary—died February 7 at age 92. During a lauded career, Whitehead guided Goldman Sachs to the forefront of investment banking; served his country as deputy... View Details

Profile

Jeff Bussgang

and financial services firm that is helping more than 12 million families save over $20 billion for college. Since January 2003, he has been a partner at Flybridge Capital Partners, an early-stage venture capital firm that Jeff helped... View Details

Career Coach

Jing Lin Lee

clear recruiting roadmap from personal branding, networking, resume building, to preparing for interviews and negotiating / deciding between offers. Jing Lin’s industry experience spans across management consulting, tech, and financial... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

17 Jul 2012
First Look

First Look: July 17

revolutionized several industries in the process, including music, phones, and computer tablets. This case explores Steve Jobs' successes and the challenges facing his successor, Tim Cook. Could Cook... View Details

Keywords: Sean Silverthorne

11 Mar 2001
Research & Ideas

Evolving for Success [Part Two]

age: dot-coms, dot-com enablers, and wanna-dots. That's kind of a joke, because many of the pure dot-coms are dead. The dot-com enablers, which are the technology and service firms themselves, are the biggest e-commerce companies in the... View Details

Keywords: by Staff

Profile

Henry McCance

discovered three of the four then-known genes associated with Alzheimer’s. “Part of my skill set is I can recognize world-class talent when I see it,” says McCance. “I knew he was the kind of guy Greylock would have backed if he had chosen the software View Details

Keywords: Financial Services; Financial Services; Financial Services

04 Feb 2014
First Look

First Look: February 4

http://hbr.org/product/southwire-and-12-for-life-scaling-up-a/an/714434-PDF-ENG Harvard Business School Case 514-053 Freemium Pricing at Dropbox Online storage company Dropbox provided remote storage over the Internet of any type of View Details

Keywords: Sean Silverthlorne

25 Feb 2022
Blog Post

Climate Stories Episode #1: Kameale C. Terry

can be off-line at any one time. Terry says the percentage rises to 50% inoperable in Texas and D.C.; nowhere are more than 90% of the stations fully operational. By contrast, 150,000 gas stations in the U.S. provide multiple pumps, run smoothly and are View Details

01 Jun 2014
News

Alumni and Faculty Books for June 2014

care industry to give customers more choices, freedom, power, and information, and at far lower prices. He recommends disruption of the status quo through new business models, new payment models, and new technologies that give patients... View Details

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price is ultimately a bet on your... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

19 Oct 2010
First Look

First Look: October 19, 2010

Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and Service Operations Management (forthcoming) Abstract In this paper, we consider how the... View Details

Keywords: Sean Silverthorne

November 2009 (Revised January 2010)
Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain

Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details

Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry