Publications

June 2016 (Revised December 2017)
Case

Google to Alphabet: Ten Things We Know to Be True

By: Robert Simons and Annelena Lobb

Google’s founders wrote “10 Things We Know to Be True,” a document detailing founding principles and values, early in the company’s life. As the company expanded, added business units, and changed its name to Alphabet, were these principles and values still valid and... View Details

Keywords: Technology; Strategy; Organizational Design; Technology Industry

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

score low on both because business success requires a working amalgamation between technological prowess and end-user delight, and not all generations within an organization will be quick to adapt or appreciate (the metaverse).”... View Details

Keywords: by James Heskett

25 Jan 2022
Cold Call Podcast

How Footwear Startup Allbirds is Decarbonizing Fashion

Keywords: Re: Michael W. Toffel

06 Sep 2022
Blog Post

Student Spotlight: Summer Internships in Business & Environment

role prior to HBS was a Project Manager at Roland Berger. Bobby Yang (MBA 2023, Section H), Summer Internship: MBA Intern, Office of the CEO, at nZero nZero is a 24/7 carbon data and management platform that gives NGOs, government agencies and View Details

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

and advances in machine learning technology. Ascarza expects her research will be published early next year and at that point plans to make the code for her model available online for free. With the help of a trained data scientist, any View Details

Keywords: by Kristen Senz; Retail; Service

July 2008 (Revised July 2019)
Case

Amazon: The Brink of Bankruptcy

By: Lynda M. Applegate

Enables a thorough analysis of the Amazon.com business model and its evolution from 1994 to 2001. The case ends with the company poised on the brink of bankruptcy and enables discussion of how to turnaround the company and leverage proprietary assets. View Details

Keywords: Business Model; Restructuring; Entrepreneurship; Insolvency and Bankruptcy; Business History; Leading Change; Organizational Change and Adaptation; Strategy

29 Sep 2009
First Look

First Look: September 29

support. Download the paper: http://www.hbs.edu/research/pdf/09-147.pdf PublicationsCommentaries and Cases on the Law of Business Organization Authors:William T. Allen, Reinier H. Kraakman, and Guhan Subramanian Publication:3rd ed.... View Details

Keywords: Martha Lagace

11 Mar 2024
News

In Harmony

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

March–April 2020
Article

What's Really Holding Women Back? It's Not What Most People Think

By: R. Ely and Irene Padavic

Ask people to explain why women remain so dramatically underrepresented in the senior ranks of most companies, and you will hear from the vast majority a lament that goes something like this: High-level jobs require extremely long hours, women's devotion to family... View Details

Keywords: Overwork; Employment; Gender; Equality and Inequality; Work-Life Balance; Organizational Culture

Find at Harvard

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

research studies by Harvard Business School faculty explore this brave new world of "oversharing" — asking what it means to organizations and to reputation when we decide to buck the trend and keep personal information, well,... View Details

Keywords: by Michael Blanding

August 2020 (Revised May 2021)
Case

PayPal: The Next Chapter

By: Michael Porter, Mark Kramer and Annelena Lobb

Can a social purpose and stakeholder capitalism confer a powerful competitive advantage in the age of COVID-19? For PayPal, the answer is yes. After spinning off from eBay in a 2015 IPO, the company declared its purpose as "democratizing financial services" by ensuring... View Details

Keywords: Mission and Purpose; Finance; Business and Stakeholder Relations; Social Entrepreneurship; Competitive Advantage; Financial Services Industry

Web

HBS - Key Metrics

Solid Waste is the trash hauled from buildings from typical campus operations. It does not include construction waste, recycling, electronic waste, waste disposed of as part of contracted services, or anaerobic digestion for organics... View Details

January 1995 (Revised September 2011)
Case

Charlotte Beers at Ogilvy & Mather Worldwide (A)

By: Herminia M. Ibarra and Nicole Sackley

Examines Beer's actions on assuming leadership of Ogilvy & Mather Worldwide, the world's sixth largest advertising agency, during a period of rapid industry change and organizational crisis. Focuses on how Beers, the first outsider CEO, engages and leads a senior team... View Details

Keywords: Organizational Change and Adaptation; Leadership; Advertising; Organizational Structure; Advertising Industry

18 Mar 2014
First Look

First Look: March 18

and training, as well as organ transplantation, is limited. Researchers disagree about how to increase the number of whole-body bequeathals, citing a shortage of donations from the one group perceived as most likely to donate from... View Details

Keywords: Sean Silverthorne

August 2020 (Revised November 2020)
Case

Gogoro: From Electric Scooter to Energy Platform

By: Tarun Khanna and Billy Chan

The founder of Gogoro had always wanted to revolutionize the energy market from day one since he started the electric scooter business that featured an innovative battery swapping technology. Over the course of five years, he had developed a premium line of electric... View Details

Keywords: Entrepreneurship; Information Technology; Energy; Organizational Change and Adaptation; Strategy; Taiwan

Web

Criteria | Social Enterprise | Harvard Business School

enterprises (either founding or joining): Social Impact: The social problem you are trying to solve and the specific impact of your solution. [Social impact must be the primary focus of the work of the organization and your role. We will... View Details

May 2013
Article

The Performance Frontier: Innovating for a Sustainable Strategy

By: Robert G. Eccles and George Serafeim

By now most companies have sustainability programs. They're cutting carbon emissions, reducing waste, and otherwise enhancing operational efficiency. But a mishmash of sustainability tactics does not add up to a sustainable strategy. To endure, a strategy must address... View Details

Keywords: Sustainability; Innovation; Environment; Corporate Reporting; Corporate Social Responsibility; Governance; Strategy; Value; Corporate Social Responsibility and Impact; Performance; Environmental Sustainability; Innovation and Invention