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Show Results For
- All HBS Web
(10,533)
- People (49)
- News (3,169)
- Research (5,378)
- Events (24)
- Multimedia (59)
- Faculty Publications (3,897)
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- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
In it, I compared data collected from the offices of a large marketing services firm to which I had been given unusual access. Here are some data from employee engagement studies, human resource reports, and... View Details
Keywords: by James Heskett
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
of a choice helps trigger consumer purchases, and any company whose unique mix of product or service features is competitive can win sales often enough to succeed in the... View Details
Keywords: by David Stauffer
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
discussed other key points from the book: Martha Lagace: What do you mean by “possibility government”? Mitchell Weiss: Possibility government is the pursuit of novel programs and services by public officials... View Details
Keywords: by Martha Lagace
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
that only 30 percent of employees are engaged in their work. The issues raised are ones I have worked on for many years. With the drive for higher productivity in the workplace, there is little doubt that people are putting in longer... View Details
Keywords: by Bill George
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
Watch out. Apple hopes to claim a new frontier on your wrist. The company announced its new Apple Watch on Tuesday, sending journalists and a bevy of other observers, online and off, into a flurry of... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
our personal computers. In an effort to shape our individual images through the use of networking devices, we are nevertheless disclosing many things about ourselves that can be employed by clever marketers in ways that appear to violate... View Details
Keywords: by James Heskett
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
holds true in most health care service markets in the United States: You should think about what market position you occupy, how it is differentiated from others’, and whether you are fulfilling the needs of... View Details
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the... View Details
- 23 Mar 2016
- Research & Ideas
Researchers Prove C-Suite Gender Gap—but Can’t Explain It
researchers factored for personal traits, including imputed height, body mass, and cognitive ability. Because military service was mandatory for men but not for women, they had very little data on the physical traits View Details
Keywords: by Carmen Nobel
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
beneficiary was European banks that had big operations here. The globalization of the top end of the financial services industry means that the Fed is everyone's central... View Details
Keywords: by Jim Aisner
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
organization alignment (alignment index). This enterprise scorecard captures the essential elements of the overall strategy. It provides SMI with the top-down guidance from corporate to the business and View Details
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
could have on families who didn't have a lot of resources at their disposal," says Elana Silver, now a talent development consultant at State Street, a Boston-based financial services company. "For... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
in information analytics, attempting to get their arms around the wide array of patient data. Government incentives are helping the push. In 2011, the US Centers for Medicare and Medicaid Services... View Details
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm.... View Details
Keywords: by Kathleen L. McGinn