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Show Results For
- All HBS Web
(10,533)
- People (49)
- News (3,169)
- Research (5,378)
- Events (24)
- Multimedia (59)
- Faculty Publications (3,897)
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- 17 Dec 2001
- Research & Ideas
Enterprising Women
While many characteristics that mark a successful entrepreneur are gender blind, being a woman does make a difference, and recognizing and utilizing those differences is an equally important quality to cultivate when building a new venture. That was the message... View Details
Keywords: by Julia Hanna
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 01 Oct 2001
- What Do You Think?
Will Information Technology Really Turn Organizations Upside Down This Time?
organizations upside down, changing forever what we have thought of as the role of management, if not leadership. But will it happen, given what the Army has found? What about the unwillingness View Details
Keywords: by James Heskett
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
exit the game. Once you've placed the bet, though, you always have to choose one of three broad options, which we'll call Option A, Option B, and Option C. Option A is to stay in the game as an active player until some later time or until... View Details
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
in the power space, where corporates like Heineken or the Garden City Mall in Nairobi will pay the fully loaded cost of electricity to firms like Symbion Power or CrossBoundary Energy. These power producers provide direct View Details
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
Shih: It has a lot of potential for misuse and could cause safety problems. It’s going to mine a load of data. The question is: do people really want to share that much information? The bargain on the modern... View Details
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
In it, I compared data collected from the offices of a large marketing services firm to which I had been given unusual access. Here are some data from employee engagement studies, human resource reports, and... View Details
Keywords: by James Heskett
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
of a choice helps trigger consumer purchases, and any company whose unique mix of product or service features is competitive can win sales often enough to succeed in the... View Details
Keywords: by David Stauffer
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
discussed other key points from the book: Martha Lagace: What do you mean by “possibility government”? Mitchell Weiss: Possibility government is the pursuit of novel programs and services by public officials... View Details
Keywords: by Martha Lagace
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
that only 30 percent of employees are engaged in their work. The issues raised are ones I have worked on for many years. With the drive for higher productivity in the workplace, there is little doubt that people are putting in longer... View Details
Keywords: by Bill George
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
Watch out. Apple hopes to claim a new frontier on your wrist. The company announced its new Apple Watch on Tuesday, sending journalists and a bevy of other observers, online and off, into a flurry of... View Details
- 25 Jun 2001
- Lessons from the Classroom
Machiavelli, Morals, and You
out later to be a horrible sham. In his efforts to be an outstanding butler, Stevens instinctively and continually chose service over other values and opportunities, irretrievably losing the opportunity for true romantic love. Kazuo... View Details
Keywords: by Martha Lagace
- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
can enhance the perceptions of product and service quality. Second: be aware that good corporate citizenship matters as much in emerging markets as it does in the world's richest countries. Third: target... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
our personal computers. In an effort to shape our individual images through the use of networking devices, we are nevertheless disclosing many things about ourselves that can be employed by clever marketers in ways that appear to violate... View Details
Keywords: by James Heskett
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
our working definition to get the discussion and debate going would be: The purpose of the corporation is to produce and deliver goods and services in a manner that creates value for members View Details
Keywords: by Manda Salls
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
holds true in most health care service markets in the United States: You should think about what market position you occupy, how it is differentiated from others’, and whether you are fulfilling the needs of... View Details
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the... View Details
- 23 Mar 2016
- Research & Ideas
Researchers Prove C-Suite Gender Gap—but Can’t Explain It
researchers factored for personal traits, including imputed height, body mass, and cognitive ability. Because military service was mandatory for men but not for women, they had very little data on the physical traits View Details
Keywords: by Carmen Nobel
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
and more companies have adopted a service management view of the world, which means being locally responsive to customers. As a result, firms have to decentralize and encourage their frontline employees to... View Details
Keywords: Re: Robert Simons
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
the best market data. But not anymore, says Dubrowski. Overpricing, not overbuilding, is the market's biggest problem. Today, his twenty-two-person firm pays upward of $400,000 a year for subscription data services, the same View Details