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11 May 2015
Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details

Keywords: by Dina Gerdeman; Transportation

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

managed to alter the competitive environment within their industries and even across industry lines.1 The need for a formal approach to corporate strategy was first articulated by top executives of M-form... View Details

Keywords: by Pankaj Ghemawat

February 2007 (Revised February 2007)
Case

Wikipedia (A)

By: Karim R. Lakhani and Andrew P. McAfee

Wikipedia has emerged as a robust model for content production by volunteers working asynchronously on the Internet with a unconventional model for distributed decision making. The "Articles for Deletion" process in Wikipedia provides unique insight into the inner... View Details

Keywords: Information Publishing; Information Management; Internet and the Web; Information Technology; Globalization; Service Delivery; Knowledge Sharing; Knowledge Management; Information Industry; Information Industry

July 1993 (Revised June 1997)
Case

News Corporation Limited, The: Quality of Earnings Analysis

By: David F. Hawkins

Keywords: Business Earnings; Publishing Industry; Publishing Industry

Find at Harvard

April 1997 (Revised May 1997)
Case

Mercer Management Consulting's "Grow to Be Great" (C): The Book

By: Dorothy A. Leonard and Carin-Isabel Knoop

Supplements the (A) case. View Details

Keywords: Consulting Industry; Consulting Industry

April 1997 (Revised May 1997)
Case

Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book

By: Dorothy A. Leonard and Carin-Isabel Knoop

Supplements the (A) case. View Details

Keywords: Consulting Industry; Consulting Industry

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

operations that have great potential for exciting and innovative conceptual and empirical work. To frame these research themes, the article provides a systematic literature review of operations articles published in the Journal of Service... View Details

Keywords: Sean Silverthorne

23 Aug 2010
Research & Ideas

The Drive to Acquire’s Impact on Globalization

the Wallace Brett Donham Professor of Organizational Behavior, Emeritus, at Harvard Business School. His multidisciplinary research, published in twenty five books and numerous articles, has dealt with the human aspects of management,... View Details

Keywords: by Paul R. Lawrence

March 2008 (Revised November 2008)
Case

Sony Digital Entertainment, Japan

By: Anita Elberse

It is late 2007. So-called cell phone ("keitai") novels have turned into an extremely popular form of entertainment-on-the- go in Japan, in particular among young, female readers. In fact, consisting mostly of love stories written by amateurs in short sentences and... View Details

Keywords: Books; Marketing Strategy; Open Source Distribution; Competition; Mobile Technology; Media and Broadcasting Industry; Media and Broadcasting Industry; Media and Broadcasting Industry; Japan

November 2004 (Revised November 2004)
Supplement

Martha Stewart (B)

By: Lynn S. Paine and Christopher Bruner

Supplements the (A) case. View Details

Keywords: Publishing Industry; Publishing Industry

September 1991 (Revised December 1991)
Case

USA Today Decision, The: Making Headlines Across the Nation (A)

This two-part case series describes how the option of launching USA Today was defined and evaluated by the Gannett Corp. This case supports a broad discussion of whether the concept of a national, general interest daily fits with the changing external environment and... View Details

Keywords: Strategic Planning; Decision Making; Product Launch; Product Development; Journalism and News Industry; Journalism and News Industry; United States

22 Jan 2007
Research & Ideas

The Immigrant Technologist: Studying Technology Transfer with China

as well as the subsequent diffusion of new innovations to the immigrants' home countries. In June, Kerr and nine other HBS faculty members spent six days in China to learn more about entrepreneurship in one of the world's fastest-growing economies. New Business View Details

Keywords: Re: William R. Kerr; Technology; Computer

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

2018 Independently published Unlocked: Keys to Improve Your Thinking By: Zaltman, Gerald Abstract—What’s the best way to change your life? Change how you think, says marketing guru Gerald Zaltman. While most of us are accustomed to... View Details

Keywords: Dina Gerdeman

11 Sep 2012
First Look

First Look: September 11

and publishing activities. Second, entrepreneurs engaged in the creation of industry associations which could advocate, as well as give the nascent industry credibility and... View Details

Keywords: Sean Silverthorne

06 Feb 2006
Research & Ideas

Sorting Out the Patent Craze

The great thing about standards, tech industry pundit Andrew Tanenbaum once said, is that there are so many to choose from. In fact, standard setting organizations (SSOs) are the unsung heroes of the technology age. Without standards, Web... View Details

Keywords: by Sara Grant; Technology

08 Jun 2009
Research & Ideas

The Return of the Salesman

began to appear in the 1990s, with French historian Laurence Fontaine's Histoire du colportage en Europe: XVe-XIXe siècle, a work translated into English and published by Duke University Press as History of Pedlars in Europe in 1996. This... View Details

Keywords: by Sean Silverthorne; Retail

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

health care by employers will result in a more cost-effective and efficient system. Participants submitted papers that were read in advance of the conference. These papers will be edited by Herzlinger and published later this year in a... View Details

Keywords: by Staff; Health

03 Apr 2007
First Look

First Look: April 3, 2007

another EMR company offered eCW the chance to grow quickly in an industry that is estimated to take in more than $40 billion in overall revenues in 2007. But this acquisition would require outside financing of some sort. Was this the... View Details

Keywords: Martha Lagace

02 Nov 2010
First Look

First Look: November 2, 2010

Peter W. OlsonHarvard Business School Case 710-444 In early 2010, e-readers, like Amazon's Kindle and Apple's impending iPad, threatened to disrupt the book publishing industry. The case provides an overview of the industry, describes the... View Details

Keywords: Sean Silverthorne

20 Dec 2004
Research & Ideas

How an Order Views Your Company

the order management cycle? Benson Shapiro: In the late 1970s, when I was teaching the Industrial Marketing course in the MBA program at Harvard, it began to become clear to me that to really manage many businesses, one needed to deal... View Details

Keywords: by Sarah Jane Johnston

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