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All HBS Web
(1,181)
- People (1)
- News (365)
- Research (641)
- Events (4)
- Multimedia (20)
- Faculty Publications (330)
- 26 Jan 2022
- News
Making Peace with Anger
during this period. Walker’s openness about the separation showed a vulnerability that even some of his best friends had never seen—and which would eventually help him forge deeper emotional bonds. WW: As I told people that Sheila and I...
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- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
Engaged workers are more productive. (iStock) iStock SUMMING UP: How Can We Prepare Leaders to Engage Their Associates? This month’s column elicited a number of reasons on why organizations around the world do such a poor job of engaging their employees. The dominant...
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by James Heskett
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
Think of famous brands you know: Hallmark cards and Coca-Cola soft drinks, for example. What do these products have in common for consumers? An emotional meaning that taps into thoughts and feelings related to the positive aspects of...
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- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
in the alarm clock market since the 1950s, when General Electric-Telechron started selling clocks with snooze buttons. "For some reason, we had relegated the alarm clock to be a low-involvement, low-cost item with no emotional...
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- 30 Oct 2017
- Research & Ideas
Asking Questions Can Get You a Better Job or a Second Date
potential job, that you are an engaging listener with high emotional intelligence. Plus, the manager may like you more. “We don’t have many evidence-based prescriptions about what you can do to become more emotionally intelligent or to...
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by Rachel Layne
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
leisure. We know that countries that value leisure more than work are happier and are better able to handle the emotional consequences of financial shocks like economic downturns. We know that happiness increases productivity. So the...
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by Dina Gerdeman
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
satisfied, invested in, and committed to their relationships than couples who don't bother with them, according to an April article in the Journal of the Association for Consumer Research, Rituals and Nuptials: The Emotional and...
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by Dina Gerdeman
- 12 Oct 2022
- Blog Post
11 Stories from HBS PRIDE for National Coming Out Day
emotions and shield moments of openness. Was I really a proud and openly gay man if everyone, except my dad, knew? My apá is a stoic man; he has never been a man of many words or emotions. Like many immigrant parents, his hands are tired,...
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- May 2011
- Article
Can Nervous Nelly Negotiate? How Anxiety Causes Negotiators to Make Low First Offers, Exit Early, and Earn Less Profit
By: A.W. Brooks and M.E. Schweitzer
Negotiations trigger anxiety. Across four studies, we demonstrate that anxiety is harmful to negotiator performance. In our experiments, we induced either anxiety or neutral feelings and studied behavior in negotiation and continuous shrinking-pie tasks. Compared to...
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Brooks, A.W., and M.E. Schweitzer. "Can Nervous Nelly Negotiate? How Anxiety Causes Negotiators to Make Low First Offers, Exit Early, and Earn Less Profit." Organizational Behavior and Human Decision Processes 115, no. 1 (May 2011): 43–54. (Awarded Best Paper with a Student as First Author by the International Association for Conflict Management, 2010.)
- 01 Sep 2023
- News
Alumni and Faculty Books
reclaim your life using a formula that’s ultimately rooted in less: Financial Health + Emotional Wealth = MoneyZen. The result is a powerful, research-based framework for getting off the hamster wheel of 24/7 striving so you can start to...
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- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
INTIMACY: The authors note that intimacy need not require physical proximity, which would be impossible in a multinational company where employees are separated by thousands of miles. Rather, it requires emotional or mental intimacy....
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by Carmen Nobel
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
a family business raises the stakes of—and often complicates—a family negotiation. Consider first what sets family relationships apart. Relatives (especially in nuclear families) typically have long-standing relationships that are based on strong View Details
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by John A. Davis and Deepak Malhotra
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
best fights, this one is personal. Steve Jobs is going to best Bill Gates. This fight is Shakespearean, elemental, and emotional ...” Jobs had complete, dictatorial control. He selected his own Board of Directors. He was the dog that had...
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by Dina Gerdeman
- 18 Dec 2013
- HBS Case
Lessons from the Lance Armstrong Cheating Scandal
over others. With Armstrong's great wealth, he was able to put together a much more sophisticated doping operation than less successful cyclists. By contrast, Armstrong's teammate Tyler Hamilton made no such excuses when he testified two years earlier to a federal...
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- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
Opportunist. Rather, we are all a portfolio of the different types with one type being dominant. Even the Dalai Lama has to deal with the pull of his emotions when he makes decisions. And Madoff did his best to shield his wife and sons...
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by Mitch Maidique
- Web
Schwartz Common & Pavilion | About
Appreciation Society in 2001, which holds community led temporary art exhibitions, as well as numerous tours and discussions based on the works. Additionally, HBS faculty have also drawn from the Schwartz Collection using some of the pieces as visual case studies that...
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- 12 Mar 2021
- News
My Favorite Case
important, as I was not yet in a major leadership position. I now have to manage a team of creatives and business professionals, and often their motivations and goals are misaligned. How to balance out their weightings in the company, and encourage them to collaborate...
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- 01 Mar 2010
- News
John Crowley’s Extraordinary Measures
two youngest children, who were born with a rare and often fatal neuromuscular disorder. Watching its production was, alternately, an unreal, thrilling, and deeply emotional experience for the Crowley family. Less than a year after...
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- 10 Feb 2016
- Blog Post
Combining an Interest in Music and Business
elements that I found most valuable were the encouragement to explore beyond my comfort zone and try new things, the network to connect with professionals in almost every industry in the world and the emotional support to endure such a...
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- 26 May 2016
- News
Mary Callahan Erdoes, MBA 1993
without the notion of EQ and IQ coming up. Erdoes is someone who has both emotional and intellectual intelligence—in spades. The combination of compassion and analytical skills serves her well as she blazes a trail in the upper echelons...
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