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Show Results For
-
All HBS Web
(2,445)
- People (15)
- News (538)
- Research (1,158)
- Events (21)
- Multimedia (10)
- Faculty Publications (635)
- 2017
- Other Teaching and Training Material
Organizational Behavior Reading: Negotiation
By: Max Bazerman, Francesca Gino and Katherine Shonk
Core Curriculum in Organizational Behavior is a series of readings that cover fundamental course material in Organizational Behavior. Readings include videos and interactive illustrations to help students master complex concepts. Managerial, executive, and...
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Bazerman, Max, Francesca Gino, and Katherine Shonk. "Organizational Behavior Reading: Negotiation." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8408, 2017. Electronic.
- January 1999 (Revised March 2001)
- Case
MindSpring
In a business environment where Internet Service Providers (ISP) has become increasingly commodity-like, Charles Brewer, founder and CEO of MindSpring, the nation's sixth largest ISP and the recognized leader in customer satisfaction, ponders a proposed merger with...
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Keywords:
Internet and the Web;
Entrepreneurship;
Mergers and Acquisitions;
Customer Satisfaction;
Growth and Development Strategy;
Web Services Industry;
United States
Rayport, Jeffrey F., Joseph Keough, and Cathy Olofson. "MindSpring." Harvard Business School Case 899-178, January 1999. (Revised March 2001.)
- December 1996
- Supplement
Cleveland Turnaround: Leadership in Action
By: James E. Austin, Jaan Elias and Andrea L Strimling
Consists of three separate parts. Part 1, The Cleveland Turnaround, describes Cleveland's decline until its bankruptcy in 1978. This is followed by the remedial actions taken by community leaders, starting with the election of a new mayor, the formation of new...
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Keywords:
Leading Change;
Business Cycles;
Development Economics;
Urban Development;
Social Issues;
Business and Community Relations;
Cleveland
Austin, James E., Jaan Elias, and Andrea L Strimling. "Cleveland Turnaround: Leadership in Action." Harvard Business School Video Supplement 797-501, December 1996.
Price Discounts and Cheapflation During the Post-Pandemic Inflation Surge
We study how within-store price variation changes with inflation, and whether households exploit it to attenuate... View Details
Marketing Metaphoria
Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a groundbreaking book...
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- September 2023
- Teaching Note
Esquel Group
By: William C. Kirby and Noah B. Truwit
Teaching Note for HBS Case Nos. 307-076 and 322-058. These cases focus on the experience of China's largest shirt manufacturer, Esquel Group, and how it manages various aspects of government relations in China and abroad. The A case identifies a wide variety of social...
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- March 2016 (Revised November 2020)
- Case
Tableau
By: Boris Vallee
Matrix Capital Management, a long-short equity hedge fund based in Waltham, Massachusetts, is assessing its investment in Tableau, a data visualization company. Tableau, which conducted an IPO a few years ago, has been experiencing substantial growth as it aims at...
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Keywords:
Hedge Fund;
Long-short Equity;
Growth Investing;
Growth and Development Strategy;
Investment;
Valuation;
Technology;
Technology Industry;
Waltham
Vallee, Boris. "Tableau." Harvard Business School Case 216-045, March 2016. (Revised November 2020.)
- 2007
- Article
Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions
By: Anette Mikes
Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.Based on the evidence of...
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Keywords:
Management Practices and Processes;
Risk Management;
Governing Rules, Regulations, and Reforms;
Conflict and Resolution;
Organizations;
Financial Services Industry
Mikes, Anette. "Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions." International Journal of Risk Assessment and Management 7, no. 8 (2007): 1027–1056.
- September 2001 (Revised August 2005)
- Case
Deaconess-Glover Hospital (C)
For nearly three months, John Carter, a vascular surgeon by training, had been studying a variety of clinical processes at Deaconess-Glover Hospital in Needham, Mass. Carter was looking for an opportunity to test the applicability of Toyota Production System...
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Keywords:
Organizational Change and Adaptation;
Health Care and Treatment;
Business Processes;
Health Industry
Spear, Steven J. "Deaconess-Glover Hospital (C)." Harvard Business School Case 602-028, September 2001. (Revised August 2005.)
- February 1986 (Revised September 1994)
- Case
Travelers Mortgage Securities CMO
Describes a series of collateralized mortgage obligations offered by Travelers Insurance. Provides a general description of the life insurance business and the role of life insurance in the capital markets. Also describes a variety of mortgage related instruments,...
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Mason, Scott P. "Travelers Mortgage Securities CMO." Harvard Business School Case 286-061, February 1986. (Revised September 1994.)
- October 2019 (Revised November 2019)
- Case
C16 Biosciences: Lab-Grown Palm Oil
By: Jeffrey J. Bussgang and Olivia Hull
Synthetic biology start-up C16 Biosciences wants to solve a big problem: replace palm oil, a major contributor to deforestation and climate change, with a lab-grown substitute. CEO Shara Ticku has ambitious plans to supply her lab-grown palm oil to food manufacturers,...
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Keywords:
Science-Based Business;
Environmental Sustainability;
Social Entrepreneurship;
Product Development;
Product Positioning;
Venture Capital;
Strategy;
Decision Making;
Food and Beverage Industry;
Consumer Products Industry
Bussgang, Jeffrey J., and Olivia Hull. "C16 Biosciences: Lab-Grown Palm Oil." Harvard Business School Case 820-008, October 2019. (Revised November 2019.)
- Article
Pricing and Production Flexibility: An Empirical Analysis of the U.S. Automotive Industry
By: Antonio Moreno and Christian Terwiesch
We use a detailed data set from the U.S. auto industry spanning from 2002 to 2009 and a variety of econometric methods to characterize the relationship between the availability of production mix flexibility and firms’ use of responsive pricing. We find that production...
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Keywords:
Empirical Operations Management;
Flexibility;
Pricing;
Automotive Industry;
Production;
Price;
Management;
Analysis;
Auto Industry;
United States
Moreno, Antonio, and Christian Terwiesch. "Pricing and Production Flexibility: An Empirical Analysis of the U.S. Automotive Industry." Manufacturing & Service Operations Management 17, no. 4 (Fall 2015): 428–444.
- Fall 2013
- Article
In Strange Company: The Puzzle of Private Investment in State-Controlled Firms
By: Mariana Pargendler, Aldo Musacchio and Sergio G. Lazzarini
A large legal and economic literature describes how state-owned enterprises (SOEs) suffer from a variety of agency and political problems. Less theory and evidence, however, have been generated about the reasons why state-owned enterprises listed in stock markets...
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Keywords:
State-owned Enterprises;
Oil Companies;
Corporate Governance;
Business and Shareholder Relations;
Energy Industry;
Brazil;
Mexico;
Norway
Pargendler, Mariana, Aldo Musacchio, and Sergio G. Lazzarini. "In Strange Company: The Puzzle of Private Investment in State-Controlled Firms." Cornell International Law Journal 46, no. 3 (Fall 2013): 569–610.
- 2013
- Dictionary Entry
Technology and Innovation Management
By: Elizabeth J. Altman, Frank Nagle and Michael L. Tushman
The goal of this annotated bibliography on technology and innovation is to organize and present the most important literature relevant to a scholar seeking to understand and advance the field. It includes articles that are highly-cited and foundational pieces, as well...
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Keywords:
Technology;
Technological Change;
Innovation Streams;
Organizational Evolution;
Executive Leadership;
Organizational Architecture;
Information Technology;
Technological Innovation;
Innovation and Management;
Organizational Change and Adaptation;
Leadership;
Organizational Design
Altman, Elizabeth J., Frank Nagle, and Michael L. Tushman. "Technology and Innovation Management." In Oxford Bibliographies: Management, edited by Ricky W. Griffin. New York: Oxford University Press, 2013. Electronic.
- September 1989 (Revised April 1990)
- Case
Banc One Corp.--1989
Banc One Corp., an innovative and financially successful super-regional bank holding company, has a track record of upgrading performance of acquisitions while retaining previous management--doing better with the same people. In June 1989 Banc One made its first...
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Keywords:
Business Growth and Maturation;
Banks and Banking;
Private Ownership;
Human Resources;
Mergers and Acquisitions;
Performance Evaluation;
Management Teams;
Banking Industry;
United States
Kanter, Rosabeth M. "Banc One Corp.--1989." Harvard Business School Case 390-029, September 1989. (Revised April 1990.)
- 2009
- Book
Boulevard of Broken Dreams: Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed and What to Do About It
By: Josh Lerner
In response to the financial crisis, governments are being far more aggressive in intervening to promote economic activity, a trend that shows little tendency of alleviating. This book looks at the experiences of governments in encouraging entrepreneurs and venture...
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Keywords:
Economic Growth;
Financial Crisis;
Entrepreneurship;
Venture Capital;
Policy;
Business and Government Relations
Lerner, Josh. Boulevard of Broken Dreams: Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed and What to Do About It. Princeton University Press, 2009. (Winner of Axiom Business Book Award. Gold Medal in Entrepreneurship presented by Jenkins Group Inc. Winner of PROSE Award for Excellence in Business, Finance & Management “For Professional and Scholarly Excellence” presented by Association of American Publishers.)
- Web
Value-Based Health Care - Institute For Strategy And Competitiveness
variety of backgrounds at all stages in their careers, and produces programming and events on a variety of health law policy and bioethics topics. The Center also hosts a leading health law policy blog, The...
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- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can...
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Keywords:
Customer Management;
Targeting;
Deep Exponential Families;
Probabilistic Machine Learning;
Cold Start Problem;
Customer Relationship Management;
Customer Value and Value Chain;
Consumer Behavior;
Analytics and Data Science;
Mathematical Methods;
Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- 2006
- Book
Design-Inspired Innovation
By: James Utterback, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether and Roberto Verganti
When an innovation is inspired by design, it transcends technology and utility. The design delights the user, seamlessly integrating the physical object, a service, and its use into something whole. A design-inspired innovation is so simple that it becomes an extension...
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Utterback, James, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether, and Roberto Verganti. Design-Inspired Innovation. World Scientific Publishing, 2006.
- May 2004
- Article
Disclosure Practices of Foreign Companies Interacting with U.S. Markets
We analyze the disclosure practices of companies as a function of their interaction with the U.S. markets for a group of 794 firms from 24 countries in Asia-Pacific and Europe. Our analysis uses the Transparency and Disclosure scores developed recently by Standard &...
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Keywords:
Management Practices and Processes;
Markets;
Investment;
Size;
Performance;
Cross-Cultural and Cross-Border Issues;
Corporate Governance;
Corporate Disclosure;
Trade;
United States;
Asia;
Europe
Khanna, Tarun, Krishna G. Palepu, and Suraj Srinivasan. "Disclosure Practices of Foreign Companies Interacting with U.S. Markets." Journal of Accounting Research 42, no. 2 (May 2004).