Professional Service - Publications - Faculty & Research

18 Apr 2007
HBS Case

How Magazine Luiza Courts the Poor

"Magazine Luiza: Building a Retail Model of 'Courting the Poor.'" "Magazine Luiza has made a business of targeting the bottom of the pyramid and is beloved as a company by employees and customers alike," Frei says. "I couldn't think of a View Details

Keywords: by Julia Hanna; Retail

Program

OPM Renew

connections through cross-cohort collaboration. Details Broaden your global perspective and entrepreneurial leadership skills Learn how innovative global operators are changing buyer behavior and transforming bold ideas into new products and View Details

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Policies, Rules & Guidelines | About

encourage faculty and staff to review the School's social media guidelines—as a form of best practice; for their personal safety and well-being; so as to be aware of (and to avoid where appropriate) the potential for confusion between personal and View Details

01 Jun 2024
News

In My Humble Opinion: Career Change

says. “What’s important is how you take charge of your career.” Now, Tanaka is helping others take charge. In March 2023, she became the country manager of LinkedIn Japan. Though the professional networking platform opened its first... View Details

Keywords: Michelle Cassidy; recruitment; demographics; Japan

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Finance - Faculty & Research

in MBS duration function as large-scale shocks to the quantity of interest rate risk that must be borne by professional bond investors. I develop a simple model in which the risk tolerance of bond investors is limited in the short run, so... View Details

January 2024 (Revised February 2024)
Course Overview Note

Managing Customers for Growth: Course Overview for Students

By: Eva Ascarza

Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details

Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry

Citation

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6. Important Contact Information - MBA

Office Spangler Center, 2nd Floor mbaanddoctoral@hbs.edu Registrar’s Office Spangler Center, 2nd Floor 617-495-6247 General Inquiries: registrar@hbs.edu Attendance: attendance@hbs.edu Career & Professional Development Wilder House... View Details

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Case Research & Writing Group - Faculty & Research

Research Services Case Research & Writing Group 14ms Established in November 1999, the Case Research & Writing Group (CRG) grew out of Harvard Business School’s commitment to increase the diversity, impact, and visibility of its... View Details

01 Sep 2023
News

Solving for Z

And purpose was considered part of your personal life, not part of your professional life.” The preferences and predilections of Gen Z might not matter quite so much if the labor market weren’t so tight and if Gen Zers weren’t so... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

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Executive Education | Social Enterprise | Harvard Business School

Nonprofit Performance and Innovation - Virtual Rod Santiago Central Executive Officer | Archway Community Services "I got to be a part of an incredible cohort of people from all over the world." Driving Nonprofit Performance and... View Details

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

Opportunities also exist for B2B technology firms. Suppliers can provide customers with enhanced ecommerce services that are in great demand. Shopify provides multiple services to small businesses to enable... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Service; Service

2009
Book

Designing Care: Aligning the Nature and Management of Health Care

By: Richard Bohmer

Today's health-care providers face growing criticism - from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't... View Details

Keywords: Cost Management; Health Care and Treatment; Service Delivery; Business Processes; Organizational Culture

Citation

Find at Harvard

Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services

01 Mar 2019
News

The Burden Legacy

the first structure on the HBS campus to break away from the Georgian Revival style. The professional life of William A.M. Burden, son of William Sr. and father of William III, spanned aviation, government, modern art, and business. After... View Details

Keywords: Linda Kush

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

employers’ past transgressions. Generational factors and burnout Leaders must realize that their workers are their greatest assets in their quest to achieve institutional goals. Instead of paying lip service to caring for employees or... View Details

Keywords: by Hise Gibson and MaShon Wilson

01 Sep 2023
News

That Was Then, This Is Now

extracurricular exercise. Pulling from the Mary Oliver poem “The Summer Day,” Deifell asked his classmates to answer the question posed in the poem’s last line: “Tell me, what is it you plan to do with your one wild and precious life?” Then, drawing on his experience... View Details

Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership

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Other Student Organizations - MBA

JD/MBA personal and professional network that begins at Harvard and continues after graduation and to support one another in navigating through the JD/MBA program. JD/MBA Representatives (EC President) Leah Yared, lyared@mba2025.hbs.edu... View Details

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Alumni Engagement | Social Enterprise | Harvard Business School

various stages of their personal and professional lives. We aspire to connect you with each other, share with you the latest faculty research and innovative ideas from the field, and bring you together to work on solutions for our world’s... View Details

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1.11 Leaves of Absence - MBA

Student & Academic Services ordinarily will consult with Harvard University Health Services (which may consider information from the student’s current and/or former health care providers, if made available... View Details

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HBS - The year in Review

Education were combined under one management structure to reflect and respond to emerging trends toward programs that utilize both in-person and online components, and will further amplify HBS’s efforts in professional development.... View Details

Publications