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- All HBS Web (760)
- Faculty Publications (366)
- January 2013
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)
By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.... View Details
Keywords: Customer Relationship Management; Internet and the Web; Mergers and Acquisitions; Organizational Culture; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
Frei, Frances X., and Robin J. Ely. "Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)." Harvard Business School Multimedia/Video Case 612-701, January 2013.
- September 2009
- Teaching Note
iZumi (TN)
By: Robert F. Higgins
Teaching Note for [809105]. View Details
- February 2011 (Revised May 2012)
- Teaching Note
Stanley Black & Decker, Inc. (TN)
Teaching Note for 211-067. View Details
- 01 Dec 2020
- News
New News
opportunity you both saw. Who is the audience you’re going after, and what was the gap you saw in the market? MA: This is going to sound crazy but our target is the 200 million people who read the news online in the United States. The gap we saw is that staying View Details
Keywords: entrepreneuship; digital media; startups; news; business models; young alumni; Information; Information
- 01 Sep 2009
- News
E Ink’s Wild Ride
race to win new customers and e-reader converts. It will make the company a truly global entity, bringing it closer to its customers in Asia. And the acquisition will simplify the supply chain, driving down costs (the Kindle DX,... View Details
- 01 Mar 2010
- News
Alumni Books
market capitalization. The book examines how misguided investment and acquisition strategies have created the paradox that, in media, the faster revenues grow, the worse their stocks perform. The Elements of Investing by Burton G. Malkiel... View Details
- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
acquisition value destruction, and NAFTA. I'm especially proud of several topics from early on: Have We Overdone Deregulation and Privatization? (December, 2000), Whither the Information Economy? (September,... View Details
Keywords: Re: James L. Heskett
- 01 Jun 2015
- News
Screen Grab
online streaming field with Otter Media, a joint venture with the Chernin Group. And industry observers agree that more acquisitions and partnerships in the years ahead will only accelerate the pace of change in a tech-heavy business that... View Details
- October 2009 (Revised February 2010)
- Case
Merger of Equals: The Integration of Mellon Financial and The Bank of New York (A)
By: Ryan D. Taliaferro, Clayton S. Rose and David Lane
Less than a month after the close of the merger between The Bank of New York and Mellon Financial, managers at the two firms realized that plans for combining their asset servicing businesses—and realizing the $180 million of annual cost savings that they had promised... View Details
Keywords: Mergers and Acquisitions; Asset Management; Financial Institutions; Risk Management; Integration; Information Technology; Financial Services Industry
Taliaferro, Ryan D., Clayton S. Rose, and David Lane. "Merger of Equals: The Integration of Mellon Financial and The Bank of New York (A)." Harvard Business School Case 210-016, October 2009. (Revised February 2010.)
- 27 Sep 2016
- First Look
September 27, 2016
required by participants and those provided by suppliers (“the skills gap”) and the gap that separates skill acquisition from skill application (“the skills transfer gap”). We canvass the literature on skill measurement, acquisition, and... View Details
Keywords: Sean Silverthorne
- April 2017 (Revised November 2017)
- Case
BlackRock (C): Integrating BGI (with video links)
By: Ranjay Gulati, Jan W. Rivkin and Aldo Sesia
On June 11, 2009, BlackRock, Inc., the world’s fourth-largest asset manager announced it was acquiring Barclays Global Investors (BGI) for $13.5 billion in stock and cash. The deal would more than double BlackRock’s assets under management (AUM), making it the world’s... View Details
Keywords: Acquisition; Integration; Organizational Culture; Strategy; Competitive Advantage; Information Technology; Asset Management; Financial Services Industry; United States
Gulati, Ranjay, Jan W. Rivkin, and Aldo Sesia. "BlackRock (C): Integrating BGI (with video links)." Harvard Business School Multimedia/Video Case 717-486, April 2017. (Revised November 2017.)
- 12 Jan 2016
- First Look
January 12, 2016
funding in these environments. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50237 Harvard Business School Case 616-032 Integrating Avocent Corporation into Emerson Network Power This case reviews Emerson Electric’s proposed View Details
Keywords: Carmen Nobel
- 01 Feb 2001
- News
Drilling Down
The news last October of Chevron's proposed acquisition of Texaco for $36 billion in stock was hardly surprising to industry analysts. The planned merger — which would streamline projects and save some $1.2 billion annually — was... View Details
- Web
Staff Directory | Baker Library
Staff Directory Chelsea Barrett Research Data Acquisition Specialist Baker Research & Data Services chbarrett@hbs.edu Areas of Expertise: data licensing and vendor relationships, data sourcing and access. Jen Beauregard View Details
- Article
Innovation Contests for High-Tech Procurement
By: Jin Hyun Paik, Martin Scholl, Rinat A. Sergeev, Steven Randazzo and Karim R. Lakhani
Innovation managers rarely use crowdsourcing as an innovative instrument despite extensive academic and theoretical research. The lack of tools available to compare and measure crowdsourcing, specifically contests, against traditional methods of procuring goods and... View Details
Keywords: Open Innovation; Contests; Crowdsourcing; Nasa; Evaluation; Acquisition; Information Technology; Innovation and Invention; Performance Evaluation; Framework
Hyun Paik, Jin, Martin Scholl, Rinat A. Sergeev, Steven Randazzo, and Karim R. Lakhani. "Innovation Contests for High-Tech Procurement." Research-Technology Management 63, no. 2 (March–April 2020): 36–45.
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
available during organizational development, and the conditions of its acquisition that all work together to create a powerful influence on management behavior and organizational culture." It is therefore imperative, Grossman argues, that... View Details
Keywords: by James E. Aisner
- 01 Dec 2009
- News
The Fab Four
three and five years old at the time, and we were thinking of adopting a third. We decided that we didn’t really need to do the acquisition and expanded our family instead. It was far more challenging to get out of the business than it... View Details
Keywords: Julia Hanna; contests; Information; Information; Information; Information; Information; Information; Information; Information
- 03 Mar 2017
- News
Big Blue’s Big Bet
mistakes, and all the while they fed it books, dictionaries, the Bible, encyclopedias, everything. They tested it, endlessly, reinforcing the methods that had led to correct answers and amending the mistakes, which meant tweaking the algorithms View Details
Keywords: Paul Kix; illustrations by Dan Page
- 01 Dec 1999
- News
The Message and the Media: Advertising's Brave New World
On the regulatory front, the Telecommunications Act of 1996 and a relaxation of restrictions on multiple ownership of media outlets are realigning and consolidating the power of media ownership. Lastly, in the economic arena, a wave of mergers and View Details
Keywords: Peter K. Jacobs
- January 1999 (Revised November 1999)
- Case
Metapath Software: September 1997
By: G. Felda Hardymon and Bill Wasik
In September 1997, John Hansen called together his board to debate an interesting choice that his company had to make. Hansen--the CEO of Metapath Software, a provider of software and services to wireless carriers--had two offers to describe. The first was an offer to... View Details
Keywords: Private Ownership; Mergers and Acquisitions; Private Equity; Decision Choices and Conditions; Governing and Advisory Boards; Management Teams; Stocks; Public Ownership; Negotiation Deal; Information Technology Industry; Information Technology Industry
Hardymon, G. Felda, and Bill Wasik. "Metapath Software: September 1997." Harvard Business School Case 899-160, January 1999. (Revised November 1999.)