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Show Results For
- All HBS Web
(10,533)
- People (49)
- News (3,169)
- Research (5,378)
- Events (24)
- Multimedia (59)
- Faculty Publications (3,897)
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- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
Summing Up Where are the leaders that can help elephants avoid a stall? Like a good case study, this month's question divided respondents nearly down the middle on the question of whether or not organizations naturally "stall"... View Details
Keywords: by Jim Heskett
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
employee can work together on a project, so it's really about enhancing the value proposition instead of just defending against the threat of the Internet. If you think of the... View Details
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But according to HBS assistant... View Details
Keywords: by Jim Aisner
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
Here are key requirements to ask of any service provider offering to certify your work setting as a healthy building. These best practices apply for employers, employees, and customers alike. Our research... View Details
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
Research says 85 percent of people will make a purchase after reading online reviews about a product or service. This has had huge implications for the hotel industry and helps explain why TripAdvisor, a massive repository View Details
- 28 Apr 2003
- Research & Ideas
Shareholders Key to Corporate Reform
If a dike or dam has sprung a number of leaks, there are many possible ways to respond. The initial impulse is to assiduously plug one hole after another, hoping that the situation will right itself. Another approach—and often a more... View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
circumstances: ensure the survival of the organization. For this, cash is king. Accordingly, the immediate priority is to halt the outflow of cash. Any dollar leaving the organization is a high-level... View Details
Keywords: by Danielle Kost
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
firm that provides capital advisory services to mid-sized, privately-held companies. Constantini cited his development of a company, Boston Financial, as one of his most... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
point out in our book, the provider group doesn't create any value. Value is not created by breadth of services but excellence in particular medical conditions. Zero-sum competition was a natural evolution... View Details
- 17 Dec 2001
- Research & Ideas
Enterprising Women
While many characteristics that mark a successful entrepreneur are gender blind, being a woman does make a difference, and recognizing and utilizing those differences is an equally important quality to cultivate when building a new venture. That was the message... View Details
Keywords: by Julia Hanna
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
In September 2008, Lehman Brothers went under—the largest bankruptcy in American history. But that was just the beginning of the story. What followed was the Great Recession, a gargantuan financial crisis that affected the entire world... View Details
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
participants were given a situation involving a global context (strategizing about the future of a foreign wire service and advertising at an international sports competition). When asked to brainstorm in a... View Details
Keywords: by Michael Blanding
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to... View Details
Keywords: by Maggie Starvish
- 01 Oct 2001
- What Do You Think?
Will Information Technology Really Turn Organizations Upside Down This Time?
organizations upside down, changing forever what we have thought of as the role of management, if not leadership. But will it happen, given what the Army has found? What about the unwillingness View Details
Keywords: by James Heskett
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
exit the game. Once you've placed the bet, though, you always have to choose one of three broad options, which we'll call Option A, Option B, and Option C. Option A is to stay in the game as an active player until some later time or until... View Details
- 06 Nov 2000
- What Do You Think?
Succession at GE: What’s Next?
outlook; a willingness and ability to partner; and familiarity with various types of businesses, particularly in the service sector. Too often, they have reflected what GE (and other organizations) needed in... View Details
Keywords: by James Heskett
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was... View Details
Keywords: by James Heskett
- 22 Dec 2016
- Op-Ed
The Small Business Administration is a Model for How to Drive Economic Growth
A recent Washington Post editorial suggested that the United States Small Business Administration (SBA) is, in many ways, a remnant of days gone by. The arguments implied that small businesses that make up our nation’s “Main Street”... View Details
Keywords: by Karen Mills
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
Shih: It has a lot of potential for misuse and could cause safety problems. It’s going to mine a load of data. The question is: do people really want to share that much information? The bargain on the modern... View Details