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Show Results For
- All HBS Web
(10,534)
- People (49)
- News (3,169)
- Research (5,378)
- Events (24)
- Multimedia (59)
- Faculty Publications (3,898)
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- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
that only 30 percent of employees are engaged in their work. The issues raised are ones I have worked on for many years. With the drive for higher productivity in the workplace, there is little doubt that people are putting in longer... View Details
Keywords: by Bill George
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
Watch out. Apple hopes to claim a new frontier on your wrist. The company announced its new Apple Watch on Tuesday, sending journalists and a bevy of other observers, online and off, into a flurry of... View Details
- 24 Mar 2022
- Research & Ideas
Why Cutting Jobless Aid Isn't the Answer to Worker Shortages
seek work once benefits ended, the authors examined a sample of low-income workers who typically have limited access to credit. Using detailed banking data from Earnin, a financial services company that... View Details
Keywords: by Rachel Layne
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
marketing executive who had insightfully figured out how a just-emerging market was structured, had helped to shape a new product and service package that did an important job well for customers who had been nonconsumers, and so on. With... View Details
Keywords: by Michael Raynor
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
welfare services leads to an increase in the formation of new companies. (The paper cites a related example: author J. K. Rowling, who wrote the first Harry Potter novel while receiving welfare benefits in... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
our personal computers. In an effort to shape our individual images through the use of networking devices, we are nevertheless disclosing many things about ourselves that can be employed by clever marketers in ways that appear to violate... View Details
Keywords: by James Heskett
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
holds true in most health care service markets in the United States: You should think about what market position you occupy, how it is differentiated from others’, and whether you are fulfilling the needs of... View Details
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
meet product and service providers more than halfway on this issue? One respondent is convinced that "patience is a frontier of competition." If this is true, there may be a real competitive... View Details
Keywords: by James Heskett
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
follow if the core business is losing money. The distractions of managing a failing business complicate the challenges of succeeding in a new one. Therefore, pursue the hybrid alternative before the core... View Details
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
technical and management team members. Now running desperately low on cash, Perlman had to contend with many potential deal partners, including VCs, angels, and industrial partners (as potential sources of cash); consumer electronics... View Details
Keywords: by James K. Sebenius
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
When working professionals were shifting to home offices a year ago as COVID-19 was spreading, comedians and pundits predicted that people would no longer need bras and pants that aren’t stretchy. Instead customers would make room for pajamas and athleisure wear. Only... View Details
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
by contrast, has been very careful about monetizing its site only gradually over time through the collection of customer data—all the while developing the idea by layering on new services such as messaging,... View Details
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
a product or service varies for different customers, different buying units at the same customer, or the same customer in different contexts. What's the value of flowers delivered on—versus the day... View Details
- 23 Mar 2016
- Research & Ideas
Researchers Prove C-Suite Gender Gap—but Can’t Explain It
researchers factored for personal traits, including imputed height, body mass, and cognitive ability. Because military service was mandatory for men but not for women, they had very little data on the physical traits View Details
Keywords: by Carmen Nobel
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
to identify disruptive ideas" which often result from observations of the circumstances in which potential customers "hire" products or services to achieve a result. The catch is that no... View Details
Keywords: by James Heskett
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
executives at dozens of organizations—Google and Yahoo!, health care organizations, even a knitting business in a fishing village. They've talked with public officials in Japan and the staff of the US... View Details
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
ventures during the venture capital boom of the late 1990s was selecting areas that had no staying power, such as Web calendars or Web-dispatched limousine services. Over time, it was inevitable that these new niches would merge with... View Details
Keywords: by Marco Iansiti & Roy Levien
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
value created for users by the offering based on the technology; define the structure of the value chain, that is, the network of activities within the firm required to create and distribute the products or... View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
company will have trouble coming up with an equally compelling message to drive sales of a service that allows you to pay at the retail counter with a swipe of an iPhone.... View Details