Filter Results
:
(7,722)
Show Results For
-
All HBS Web
(7,722)
- People (9)
- News (1,371)
- Research (5,565)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,942)
Show Results For
-
All HBS Web
(7,722)
- People (9)
- News (1,371)
- Research (5,565)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,942)
- 06 Dec 2021
- News
Leadership in the Digital Age
building a customer-focused organization. “You really have to earn the trust of your customer to collect their data,” Hill explains. “The needs and desires of the customer should be driving why you are...
View Details
Keywords:
April White
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and...
View Details
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
deposits and withdrawals. Five were turned into "financial centers," spacious, relaxed outlets where customers would have access to the trained staff and advanced technologies required for sophisticated services such as stock...
View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
hosting and infrastructure. We explore trends in the concentration of the DNS space since at least 2011. In addition, we examine changes in domains’ tendency to “diversify” their pool of nameservers—how frequently domains employ DNS View Details
Keywords:
Sean Silverthorne
- 31 May 2017
- Sharpening Your Skills
10 Harvard Business School Research Stories That Will Make Your Mouth Water
Starbucks Reinvented Nancy Koehn's case study on the rebirth of Starbucks under Howard Schultz "distills 20 years of [her] thinking about the most important lessons of strategy, leadership, and managing in turbulence." How...
View Details
- 01 Jun 2012
- News
Think Locally, Act Globally
Issue Focus: The Global Manager Mittal Issue Focus: The Global Manager Around the World They Call Him Mr. China Bringing Global Back Home In 1976, in India’s Punjab region, 18-year-old Sunil Bharti Mittal...
View Details
- Fast Answer
Bloomberg: company information
for dividend/split history. EE for earnings estimates. ERN for earnings. FA for financial analysis. HDS for institutional and insider holdings. HG for historical price graph. HP for historical price table. MGMT for management profiles....
View Details
- 01 Jun 2000
- News
Books
strategy," notes Mills. To help managers fine-tune these techniques, the book offers guidance on developing global opportunities; changing the local corporate mindset to a global one (and filtering that way of thinking down to employees);...
View Details
- 04 Oct 2019
- News
Changing of the Guard at Tesco
of amazing retailers with the organization. It’s much broader, about strategy, if you understand the brand, the customer and do you have the interpersonal skills to engage with 450,000 people?” READ MORE
View Details
- March 2015
- Supplement
MELF and Business Culture in the Twin Cities (B)
By: Clayton S. Rose and David Lane
Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the...
View Details
Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (B)." Harvard Business School Supplement 315-079, March 2015.
- 01 Jun 2017
- News
Life in Lockdown
building leadership skills and working relationships as it was about building businesses. Planning the program for Spring Break would give students time to dedicate solely to fleshing out their business ideas from concept to product...
View Details
- 01 Apr 1999
- News
An Eye to the East
belief that to prepare managers well, we have to change. What we're doing in Asia has grown out of that belief. We need to create new intellectual capital to underpin our goals at HBS. Thus, we must deepen and extend the quantity and...
View Details
Keywords:
Alejandro Reyes
- Article
Social Dimension of Consumer Distinctiveness: The Influence of Social Status on Group Identity and Advertising Persuasion
By: Sonya Grier and Rohit Deshpandé
Grier, Sonya, and Rohit Deshpandé. "Social Dimension of Consumer Distinctiveness: The Influence of Social Status on Group Identity and Advertising Persuasion." Journal of Marketing Research (JMR) 38, no. 2 (May 2001): 216–224.
- November 2001 (Revised January 2002)
- Case
OSI Group
By: Ray A. Goldberg and Hal Hogan
Discusses the challenges facing a global food service supplier and the company's ability to partner with major customers, such as McDonald's.
View Details
Keywords:
Problems and Challenges;
Food;
Globalization;
Service Delivery;
Partners and Partnerships;
Service Operations;
Customers
Goldberg, Ray A., and Hal Hogan. "OSI Group." Harvard Business School Case 902-408, November 2001. (Revised January 2002.)
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
nonpartisan press rights organization Reporters Without Borders. They found that for every 10-point increase in the press rights score, countries averaged nearly 10 percent fewer violations in their factories. The team attributes this View Details
Keywords:
by Michael Blanding
- 25 May 2021
- Blog Post
The Surprising Power of Nostalgia at Work
to the world in a way that matters. Nostalgia serves these existential endeavors. Here are three reasons for managers to bring this adaptive feature of human psychology into their organizations — and ways to do it. 1. Nostalgia can help...
View Details
Keywords:
All Industries
- 28 May 2019
- News
Alumni and Faculty Books for June 2019
product launch platform that helps innovative products reach a community of millions―guides you through every step of the consumer product creation process. Connected Strategy: Building Continuous Customer View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
managers who are concerned about firm level metrics such as stock price. To have greater impact marketing needs to go beyond brand-level profits to show the impact of marketing actions on firm profitability. In this paper we focus on...
View Details
Keywords:
Martha Lagace
- 01 Mar 2010
- News
Eric Schiffer
didn’t say by how much. There was a one-month period when our customers were “pantry loading” because they thought prices would go up significantly. Instead, we held a press conference in our store and announced that the highest-priced...
View Details