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Show Results For
- All HBS Web
(7,493)
- People (6)
- News (1,483)
- Research (4,926)
- Events (46)
- Multimedia (93)
- Faculty Publications (3,617)
- 10 AM – 11 AM EDT, 22 Oct 2015
- Webinars: Trending@HBS
Collective Impact: An Innovative Approach to Improving Public Education
In this webinar, Professor Grossman will describe an innovative approach to improving public education Collective Impact and how you can get involved to help transform public education in the communities you care about. View Details
- December 2000 (Revised February 2007)
- Case
Achieving Customer Satisfaction at Pizza Hut (A)
By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
- 17 Jun 2014
- First Look
First Look: June 17
lasting changes in the lives of people and their societies. Rather, some organizations would be better off measuring shorter-term outputs or individual outcomes. Funders such as foundations and impact investors are better positioned to measure View Details
Keywords: Sean Silverthorne
- 26 Mar 2013
- First Look
First Look: March 26
individuals within the organization. Using unique data on lending decisions made by employees in a highly decentralized financial services organization, we show that a monitoring system that captures soft information for vertical... View Details
Keywords: Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
more than five years, the global shipping (maritime) industry experienced a dramatic crash in late 2008 as the global financial system froze and the global economy slid into recession. Ship charter rates (revenue) fell by as much as 90%... View Details
Keywords: Sean Silverthorne
- 24 May 2021
- Blog Post
Rebekah Emanuel: Host of Season 3 of the Climate Rising Podcast
forming a new program or initiative and you need to set up a system that can run on its own. Or, number two, you end up starting up a new organization. Both are skills that require entrepreneurship. There are a lot of issues in our world... View Details
- 29 Oct 2015
- Blog Post
Why We Recruit: Bloom Energy
generation systems are helping businesses become more resilient and reduce uncertainty from grid dependence. Our technology, first developed for NASA's Mars Program, is among the most efficient power generation technology on the planet,... View Details
Keywords: Manufacturing
- Profile
Janelle McDonald
personal risks. Initially trained as a systems engineer concentrating in computer science, she started her career as a software developer and later became intrigued with consulting. “I liked the variety of work, the exposure to different... View Details
- Profile
Jacqueline Beato
As an undergraduate, her business ambitions percolated within what might seem to be a technically oriented degree. "Industrial engineering is the best major there is," Jacqueline says. "Yes, it does include the core skills of engineering. But the real... View Details
- Profile
Di Bai
and social contexts, and strike a balance among multiple responsibilities. This is especially significant for people like me coming from developing countries where the legal and regulatory systems are not well established. We have to do... View Details
- Web
2021 Symposium - Race, Gender & Equity
few—all stemming from structural features and systemic pressures related to race, capitalism and democracy, our themes for today. And of course, we are also seeing how these themes are intertwined this year, with the interdependence... View Details
- Web
2013 Symposium - Race, Gender & Equity
Interplay of Structure and Behavior: How System Dynamics Can Explain and Change Outcomes by Gender or Social Category Panel: Backlash and the Double Bind Robert Livingston , Northwestern University Is Agentic Backlash Inevitable?: A... View Details
- 08 Dec 2009
- News
Don’t Scare the Bankers
intended) of Foxwoods than Bretton Woods, it is the bankers who have scared the rest of us to death. A measure of that concern can be found in the work of Professor David Moss, an expert on systemic risk in financial markets and an... View Details
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
https://cb.hbsp.harvard.edu/cbmp/product/718039 Harvard Business School Case 517-064 Note on the Impact of Millennials on the Food System In 2016, the millennial generation (those age 19 to 35 in 2016), the largest generation by... View Details
Keywords: Sean Silverthorne
- 18 Jul 2005
- Research & Ideas
Identify Emerging Market Opportunities
Political and Social Systems. Every country's political system affects its product, labor, and capital markets. In socialist societies like China, for instance, workers cannot form independent trade unions in the labor market, which... View Details
- 13 Jan 2003
- Research & Ideas
Making Biotech Work as a Business
systems so companies can work together relatively smoothly. Intellectual property boundaries are clear. Biotechnology, on the other hand, is "definitely" over on the messy end of the interface spectrum, observed Pisano. Biotech... View Details
- Web
Israel - Global Activities 2021
scale drip irrigation systems to customers. Netafim’s digital farming platform, Netbeat, was designed to “empower farmers to monitor, analyze, and control their irrigation systems,” but the firm, which was acquired by global conglomerate... View Details
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
concern for a wide range of constituencies—has been pushed aside and has been replaced by a technical definition of what is acceptable. So there's also no question that we need to strengthen the internal systems that guide conduct within... View Details
Keywords: by Harvard Management Update
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
and successful systems will make sure that customers benefit from marketing relationships as much as firms do. Competition and brand reputations have traditionally been the market's way of providing consumers with a valuable marketing... View Details
Keywords: by Martha Lagace
Hernand Behn
In 1920, the Behn brothers, Hernand and Sosthenes, organized International Telephone and Telegraph. They worked jointly with AT&T to lay the telephone cables from Key West, Florida, to Havana, Cuba. As president during the 1920s, Hernand grew the company’s assets... View Details
Keywords: Communications