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Show Results For
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All HBS Web
(5,297)
- People (21)
- News (1,017)
- Research (3,147)
- Events (5)
- Multimedia (31)
- Faculty Publications (1,864)
- 08 Apr 2014
- First Look
First Look: April 8
August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial...
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Sean Silverthorne
- 01 Sep 2008
- News
Mara Aspinall
company’s goals. It is a joy to work with a team that brings different disciplines to bear on issues and to be in a place where science and business work so well together. As we move forward in the field of personalized medicine, there...
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- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
managing some of the most dangerous mercenaries in Africa, battling rebels with a crew of anti-Castro Cuban exiles, and learning what the rest of the intelligence world was dying to know: the location of Che Guevara. He describes how he...
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- 16 Dec 2020
- Blog Post
Alumni on the Black Lives Matter Movement
HBS alumni have been actively engaged in responding to the racial and social injustice in their communities and around the world. Read their various efforts below: OCTOBER 20 In their new book A Blessing: Women of Color Teaming Up to...
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- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
maximization as your standard, most people's sense of success demands high scores in many differing categories. Sometimes these goals contradict each other: Wealth and best friends who love you for yourself, not your money. A generous nature and being in the top...
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by Laura Nash & Howard Stevenson
- 04 Oct 2018
- News
“A Shout Through Time”
also some point of interest for people who don't really know about what has happened in the region that they live. Morrell: The GRAC Team had met locals who helped guide them to the site. One of whom clearly remembered playing with parts...
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- 01 Dec 2013
- News
Your Own Medicine
and CEO and added a veteran executive team filled with his former industry colleagues—including former CFO Cabot Brown (MBA 1987)—all of them bringing not only two or three decades of experience in drug development, fundraising, and...
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- 01 Dec 2008
- News
A Force for Good
Management and HBS. They stood on the Weeks Footbridge and, on the spot, decided on Harvard. Despite his obvious talents, life at HBS wasn’t necessarily easy for the young Canadian student. He arrived in class the first day wearing a...
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- 01 Sep 2016
- News
The Taxi Wars of Jakarta
almost the size of Kuwait. What’s clear, though, is that while this city is rich relative to the rest of the country , its city managers were miserly when it came to building the ribbons of roads and rail needed to bind its residents...
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- 12 May 2022
- News
Onboarding
of finding a cultural fit, and to the team dynamics of effective corporate oversight. READ MORE [MUSIC] Julia Hanna: When it came out in 1980, the comedy 9 to 5 played up the growing role of women in the workplace, making cheesy fun out...
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- 01 Dec 2019
- News
John McArthur
faculty and staff. One employee who was seriously injured in a car accident was astonished to receive a visit from McArthur in the hospital even before his family could get there. “While part of this was about managing an institution, it...
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Dean
- 01 Feb 2001
- News
Drilling Down
States. "Like the supermajors, we have to be global in our orientation — albeit on a smaller scale — and that includes how we manage our human resources. It can be a challenge to find skilled, multilingual employees who are willing to...
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- 01 Mar 2004
- News
Toy Story
daunting challenges, but they each expressed a zealous commitment to their work and a heartfelt belief in their products. Brand Recognition: Michael Moynihan Michael T. Moynihan (MBA 1993) was reintroduced to LEGO as an adult when his job as a Cheerios brand View Details
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
organizations which has largely overlooked the changing design of executive power and the means of senior executives, who have more leeway to construct their roles than managers at any other organizational layer. F.A.R.T.: Top Secret! No...
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- 16 Dec 2011
- Research & Ideas
Reintroducing Intellectual Ambition to the Study of Business History
argument and methodological innovation have moved academic subjects forward, not bland rejections of previous frameworks. The editorial team has identified six broad areas that hold promise. The list is neither exclusive nor prescriptive...
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by Geoffrey Jones & Walter Friedman
- 22 Jan 2020
- News
What It Takes
Middle East, running a huge sovereign wealth fund, took it over. He was a royal family member. And I had never met him before, so I was going to be the first person who managed money for this giant institution. To meet him, it was going...
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- 06 Dec 2018
- News
Cold Call Horror Stories
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes During Fall Reunions, the podcast team set up our microphones in Spangler Hall and asked alumni to tell us about those terrifying moments when—as is tradition at HBS—they...
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- 07 Sep 2011
- First Look
First Look: Sept. 7
sector. In a second section, a multidisciplinary team of sociologists and an economist map how reforms in economic and social policies have produced declines in the social standing of some specific groups and economic mobility for others....
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Sean Silverthorne
- 19 Jan 2023
- News
Forged in Fire
in my new book, I talk about the leader as coach. And many people are hiring coaches like Chad to help them through it. But I think as leaders, we need to be coaches. We're no longer command and control, directing people what to do. And we're not just View Details
- 12 Jul 2016
- First Look
July 12, 2016
operating and financial expertise. Burcu Geriş, the CFO of TAV Airports Holding, and her team created a model to evaluate the opportunity and formulate a bid. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/216054-PDF-ENG...
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Sean Silverthorne