by Michael Toffel - Publications - Faculty & Research

08 Aug 2005
Research & Ideas

Decision Rights: Who Gives the Green Light?

for the pricing of bids made by its foreign subsidiaries. The company believed that its U.S.-based executives would be more effective in making pricing decisions because they had a broader purview of the company's needs. But the time... View Details

Keywords: by Peter Jacobs

January 2011
Book Review

Rethinking Decision Making, book review of The Art of Choosing, by Sheena Iyengar, and Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making, by Gary Klein

By: Michael A. Wheeler

Keywords: Decision Making; Decision Choices and Conditions

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28 Sep 2006
Working Paper Summaries

Scale without Mass: Business Process Replication and Industry Dynamics

Keywords: by Erik Brynjolfsson, Andrew McAfee, Michael Sorell & Feng Zhu; Technology

07 Mar 2019
Working Paper Summaries

Calculators for Women: When Identity Appeals Provoke Backlash

Keywords: by Tami Kim, Kate Barasz, Leslie John, and Michael Norton

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

residency, including on metrics such as patients’ likelihood of recommending their specialist, write Maximilian J. Pany, a doctoral candidate at Harvard Business School and MD candidate at Harvard Medical School, and J. Michael... View Details

Keywords: by Rachel Layne; Health

March 2013
Other Article

Redesigning Primary Care: A Strategic Vision to Improve Value by Organizing Around Patients' Needs

By: Michael E. Porter, Erika A. Pabo and Thomas H. Lee

Primary care in the United States currently struggles to attract new physicians and to garner investments in infrastructure required to meet patients' needs. We believe that the absence of a robust overall strategy for the entire spectrum of primary care is a... View Details

Keywords: Health

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27 Jun 2019
Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

Relationship Rituals” by Ximena Garcia-Rada, Ovul Sezer, and Michael I. Norton The researchers' study focused on couples, but rituals are used in a variety of settings, including the workplace, they say.... View Details

Keywords: by Dina Gerdeman

11 Nov 2013
Working Paper Summaries

Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time

Keywords: by Jillian Berry Jaeker, Anita L. Tucker & Michael H. Lee; Health

01 Mar 2024
News

In Harmony

Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country... View Details

Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea

31 Jul 2008
Working Paper Summaries

Communication (and Coordination?) in a Modern, Complex Organization

Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman

09 Jul 2020
Working Paper Summaries

How Should US Bank Regulators Respond to the COVID-19 Crisis?

Keywords: by Michael Blank, Samuel G. Hanson, Jeremy C. Stein, and Adi Sunderam

15 Mar 2018
Working Paper Summaries

Backhanded Compliments: How Negative Comparisons Undermine Flattery

Keywords: by Ovul Sezer, Alison Wood Brooks, and Michael I. Norton

04 Jun 2013
Working Paper Summaries

Prosocial Bonuses Increase Employee Satisfaction and Team Performance

Keywords: by Lalin Anik, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn & Jordi Quoidbach

28 Jul 2020
News

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

03 Jun 2013
Research & Ideas

The Power of Rituals in Life, Death, and Business

winning team). But what's the point? Behavioral scientist Michael I. Norton became interested in mourning rituals after reading Harvard University President Drew Gilpin Faust's This Republic of Suffering, which describes elaborate ways... View Details

Keywords: by Carmen Nobel

2012
Other Unpublished Work

Measuring Shared Value: How to Unlock Value by Linking Business and Social Results

By: Michael E. Porter, Greg Hills, Marc Pfitzer, Sonja Patscheke and Elizabeth Hawkins

Measuring shared value allows companies to maximize opportunities for innovation, growth, and social impact at scale. This article explains the specific purpose of shared value measurement and offers a step-by-step process and pragmatic approaches to measurement with... View Details

Keywords: Society

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