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Show Results For
-
All HBS Web
(1,031)
- News (392)
- Research (519)
- Multimedia (64)
- Faculty Publications (363)
- May 2011 (Revised January 2012)
- Supplement
OPOWER: Increasing Energy Efficiency through Normative Influence (B)
By: Maarten W. Bos, Amy J.C. Cuddy and Kyle Todd Doherty
The case profiles OPOWER, an energy efficiency software company that applies Cialdini's principles of social influence to successfully encourage consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex...
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Keywords:
Energy Conservation
Bos, Maarten W., Amy J.C. Cuddy, and Kyle Todd Doherty. "OPOWER: Increasing Energy Efficiency through Normative Influence (B)." Harvard Business School Supplement 911-061, May 2011. (Revised January 2012.)
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
separate studies by the type of entrepreneurial behavior considered: entry into entrepreneurship, performance outcomes, and exit from entrepreneurship. This literature shows common results and many points of disagreement, reflective of...
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Keywords:
Sean Silverthorne
- 18 Feb 2015
- First Look
First Look: February 18
Publications February 2015 Little, Brown and Company Presence: Bringing Your Boldest Self to Your Biggest Challenges By: Cuddy, Amy Abstract—We often meet life's challenges with fear and anxiety. We fail to be our best and end up...
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Keywords:
Sean Silverthorne
- September 2002 (Revised November 2002)
- Case
Transformation at the IRS
By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim
Describes the service transformation occurring at the U.S. Internal Revenue Service. Plagued by a history of poor service, enormous complexity, and an insular employee base, the 100,000-person organization grapples with a turnaround process that attempts to change...
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Keywords:
Service Delivery;
Service Operations;
Organizational Structure;
Taxation;
Organizational Culture;
Transformation;
Public Administration Industry;
United States
Edmondson, Amy C., Frances X. Frei, and Corey B. Hajim. "Transformation at the IRS." Harvard Business School Case 603-010, September 2002. (Revised November 2002.)
- February 2010 (Revised December 2011)
- Case
Ricoh Company, Ltd.
By: Robert G. Eccles, Amy C. Edmondson, Marco Iansiti and Akiko Kanno
Ricoh, the Japanese copier manufacturer, is committed to reducing its environmental impact to one-eighth of its 2000 levels by 2050. It has already introduced three stages of environmental awareness to its operations, and its recycled copier business broke even in...
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Keywords:
Environmental Accounting;
Financial Reporting;
Integrated Corporate Reporting;
Investment;
Operations;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Electronics Industry;
Manufacturing Industry;
Japan
Eccles, Robert G., Amy C. Edmondson, Marco Iansiti, and Akiko Kanno. "Ricoh Company, Ltd." Harvard Business School Case 610-053, February 2010. (Revised December 2011.)
- 31 May 2016
- First Look
May 31, 2016
have a higher probability of walking by the clinic for reasons other than vaccination. Method: We obtained data from an employer with a free workplace influenza vaccination clinic. Using each employee’s building entry/exit swipe card...
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Keywords:
Sean Silverthorne
- 2020
- Working Paper
Team Learning and Superior Firm Performance: A Meso-Level Perspective on Dynamic Capabilities
By: Jean-François Harvey, Henrik Bresman, Amy C. Edmondson and Gary P. Pisano
This paper proposes a team-based, meso-level perspective on dynamic capabilities. We argue that team-learning routines constitute a critical link between managerial cognition and organization-level processes of sensing, seizing, and reconfiguring. We draw from the...
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Keywords:
Dynamic Capabilities;
Innovation;
Strategic Change;
Teams;
Team Learning;
Groups and Teams;
Learning;
Innovation and Invention;
Change;
Performance
Harvey, Jean-François, Henrik Bresman, Amy C. Edmondson, and Gary P. Pisano. "Team Learning and Superior Firm Performance: A Meso-Level Perspective on Dynamic Capabilities." Harvard Business School Working Paper, No. 19-059, December 2018. (Revised January 2020.)
- 25 Oct 2011
- First Look
First Look: October 25
thresholds, targets, or benchmarks are set, and defining the pay-performance relation and how the relation changes over time. Download the paper: http://ssrn.com/abstract=1935654 Performance Tradeoffs in Team Knowledge Sourcing Authors:Bradley R. Staats, Melissa A....
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Keywords:
Sean Silverthorne
- February 2009 (Revised April 2011)
- Case
Mistry Architects (A)
By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha
Describes an architecture firm founded and run by a husband and wife team, Sharukh and Renu Mistry, that emphasizes "green" building. The firm presents an unusual mix of projects-spanning the spectrum from larger corporate projects to small private homes. The mix also...
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Keywords:
Family Business;
Customer Focus and Relationships;
Design;
Housing;
Corporate Social Responsibility and Impact;
Business and Community Relations;
Environmental Sustainability;
Nonprofit Organizations;
Conflict and Resolution
Edmondson, Amy C., Robert G. Eccles, and Mona Sinha. "Mistry Architects (A)." Harvard Business School Case 609-044, February 2009. (Revised April 2011.)
- September 2009 (Revised April 2011)
- Supplement
Integrated Project Delivery at Autodesk, Inc. (B)
By: Amy C. Edmondson and Faaiza Rashid
Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and sustainability) optimization in building projects. In 2008, Autodesk, Inc. the world's largest design software...
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Keywords:
Risk Management;
Groups and Teams;
Goals and Objectives;
Collaborative Innovation and Invention;
Integration;
Construction Industry
Edmondson, Amy C., and Faaiza Rashid. "Integrated Project Delivery at Autodesk, Inc. (B)." Harvard Business School Supplement 610-017, September 2009. (Revised April 2011.)
- September 2009 (Revised April 2011)
- Case
Integrated Project Delivery at Autodesk, Inc. (A)
By: Amy C. Edmondson and Faaiza Rashid
Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and sustainability) optimization in building projects. In 2008, Autodesk, Inc., the world's largest design software...
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Keywords:
Buildings and Facilities;
Business Headquarters;
Design;
Risk Management;
Business Processes;
Projects;
Groups and Teams;
Partners and Partnerships;
Cooperation;
Construction Industry;
Service Industry
Edmondson, Amy C., and Faaiza Rashid. "Integrated Project Delivery at Autodesk, Inc. (A)." Harvard Business School Case 610-016, September 2009. (Revised April 2011.)
- May 2020
- Article
Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms
By: Michaela Kerrissey, Patricia Satterstrom and Amy C. Edmondson
Novel forms of teamwork—created by rapid change and growing diversity among collaborators—are increasingly common, and they present substantial methodological challenges for research. We highlight two aspects of new team forms that challenge conventional methods....
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Keywords:
Team Member Fluidity;
Temporary Teams;
Knowledge Diversity;
Entitativity;
Concordance;
Methods;
Groups and Teams;
Problems and Challenges;
Research
Kerrissey, Michaela, Patricia Satterstrom, and Amy C. Edmondson. "Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms." Special Issue on The Challenges of Working with "Real" Teams. Organizational Psychology Review 10, no. 2 (May 2020): 62–86.
- September–October 2024
- Article
Where Data-Driven Decision-Making Can Go Wrong
By: Michael Luca and Amy C. Edmondson
When considering internal data or the results of a study, often business leaders either take the evidence presented as gospel or dismiss it altogether. Both approaches are misguided. What leaders need to do instead is conduct rigorous discussions that assess any...
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Luca, Michael, and Amy C. Edmondson. "Where Data-Driven Decision-Making Can Go Wrong." Harvard Business Review 102, no. 5 (September–October 2024): 80–89.
- March 2009 (Revised May 2011)
- Case
Addleshaw-Goddard LLP
By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim...
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Keywords:
Price;
Innovation and Invention;
Service Operations;
Partners and Partnerships;
Competitive Advantage;
Diversification;
Legal Services Industry;
United Kingdom
Eccles, Robert G., Amy C. Edmondson, and James Weber. "Addleshaw-Goddard LLP." Harvard Business School Case 409-056, March 2009. (Revised May 2011.)
- September 2009 (Revised April 2011)
- Supplement
Integrated Project Delivery at Autodesk, Inc. (C)
By: Amy C. Edmondson and Faaiza Rashid
Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and sustainability) optimization in building projects. In 2008, Autodesk, Inc. the world's largest design software...
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Keywords:
Risk Management;
Groups and Teams;
Goals and Objectives;
Collaborative Innovation and Invention;
Integration;
Construction Industry
Edmondson, Amy C., and Faaiza Rashid. "Integrated Project Delivery at Autodesk, Inc. (C)." Harvard Business School Supplement 610-018, September 2009. (Revised April 2011.)
- December 2007
- Case
Akshaya Patra: Feeding India's Schoolchildren
By: David M. Upton, Christine Ellis, Sarah Lucas and Amy Yamner
Describes a highly successful effort by an Indian Charity to feed poor schoolchildren at lunchtime. This provides two significant benefits. It improves nutrition for the children, and helps keep them in school since the provided meal is occasionally the only meal they...
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Keywords:
Food;
Service Operations;
Education;
Philanthropy and Charitable Giving;
Food and Beverage Industry;
India
Upton, David M., Christine Ellis, Sarah Lucas, and Amy Yamner. "Akshaya Patra: Feeding India's Schoolchildren." Harvard Business School Case 608-038, December 2007.
- April 1996 (Revised May 2000)
- Case
Bed Bath & Beyond
By: Amy P. Hutton and James Weber
This case examines how accurately investors have incorporated information about the growth strategy of Bed Bath & Beyond (BBBY) into share price, especially given the changing competitive environment in the housewares industry and the recent Barron's article pointing...
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Hutton, Amy P., and James Weber. "Bed Bath & Beyond." Harvard Business School Case 196-123, April 1996. (Revised May 2000.)
- September 2012 (Revised December 2012)
- Case
Addleshaw Goddard LLP (Abridged)
By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever...
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Keywords:
Price;
Innovation and Invention;
Service Operations;
Partners and Partnerships;
Competitive Advantage;
Diversification;
Legal Services Industry;
United Kingdom
Eccles, Robert G., Amy C. Edmondson, and James Weber. "Addleshaw Goddard LLP (Abridged)." Harvard Business School Case 413-064, September 2012. (Revised December 2012.)
- 13 Apr 2010
- First Look
First Look: April 13
by deviating frequently and in predictable ways from the recommendations offered by a centralized capacity planning model. Finally, we document that these discretionary capacity supply decisions exhibit a...
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Keywords:
Martha Lagace
- 29 Jan 2008
- First Look
First Look: January 29, 2008
Working PapersProduct Development and Learning in Project Teams: The Challenges Are the Benefits Authors:Amy C. Edmondson and Ingrid M. Nembhard Abstract The value of teams in new product development (NPD) is undeniable. Both the...
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Keywords:
Martha Lagace