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All HBS Web
(938)
- People (1)
- News (119)
- Research (708)
- Events (2)
- Multimedia (1)
- Faculty Publications (649)
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- May 1994 (Revised August 1994)
- Case
Motorola-Elma
By: Shoshana Zuboff and Janis Lee Gogan
Motorola's old automative electronics plant in Arcade, outside Buffalo, New York, faced the prospect of closure in the mid-1980s, but leading customers persuaded Motorola to give the plant a second chance. The new plant manager, Dennis Fiehn, recognized that existing...
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Keywords:
Factories, Labs, and Plants;
Business Exit or Shutdown;
Customers;
Leading Change;
Management Analysis, Tools, and Techniques;
Organizational Structure;
Competitive Strategy;
Expansion;
Telecommunications Industry;
New York (state, US)
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola-Elma." Harvard Business School Case 494-136, May 1994. (Revised August 1994.)
- December 1984
- Teaching Note
New Technology and Job Design in a Phone Company (A) and (B), Teaching Note
By: Michael Beer
- December 1982
- Supplement
New Technology and Job Design in a Phone Company, Assignment
By: Richard E. Walton
Walton, Richard E. "New Technology and Job Design in a Phone Company, Assignment." Harvard Business School Supplement 483-075, December 1982.
- October 1982
- Case
Assessing Managerial Talent at AT&T (A) (Condensed)
By: Michael Beer
Keywords:
Talent and Talent Management;
Leadership Development;
Human Resources;
Management;
Telecommunications Industry;
United States
Beer, Michael. "Assessing Managerial Talent at AT&T (A) (Condensed)." Harvard Business School Case 483-056, October 1982.
- May 1994 (Revised January 1995)
- Case
Warner Cable (A) and (B) (Condensed)
The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some...
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Keywords:
Organizational Change and Adaptation;
Management Style;
Change Management;
Performance Improvement;
Telecommunications Industry;
Massachusetts
Sonnenfeld, Jeffrey A. "Warner Cable (A) and (B) (Condensed)." Harvard Business School Case 394-198, May 1994. (Revised January 1995.)
- April 1991 (Revised June 1993)
- Case
McCaw Cellular Communications, Inc. in 1990 (A)
Describes McCaw Cellular Communications, Inc.'s competitive position in 1990. McCaw is the largest cellular phone service company in the United States. It faces challenges of technological change and formulating strategy in an industry with a highly uncertain future....
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Keywords:
Risk Management;
Communication Technology;
Competition;
Change Management;
Investment;
Telecommunications Industry;
United States
Teisberg, Elizabeth O. "McCaw Cellular Communications, Inc. in 1990 (A)." Harvard Business School Case 391-171, April 1991. (Revised June 1993.)
- March 1986
- Case
AT&T at the Crossroads--December 1981
Vietor, Richard H.K. "AT&T at the Crossroads--December 1981." Harvard Business School Case 386-089, March 1986.
- October 1984 (Revised March 1986)
- Case
General Telephone of the Northwest
By: Dekkers L. Davidson and Richard H.K. Vietor
Davidson, Dekkers L., and Richard H.K. Vietor. "General Telephone of the Northwest." Harvard Business School Case 385-043, October 1984. (Revised March 1986.)
- 27 Jan 2003
- Research & Ideas
New Cluster Mapping Project Helps Companies Locate Facilities
city opportunity in services. For example, there is a trend to locate call centers in central cities, to access a loyal and available labor force and strong telecommunications infrastructure. What is not yet recognized is that inner...
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Keywords:
by Sean Silverthorne
- 03 Jan 2019
- Research & Ideas
Everyone Knows Innovation is Essential to Business Success—Except Board Directors
top three areas where they struggled, compared to 27 percent of younger directors. A focus on innovation also seems to be lacking in specific industries. Board members in the fields of health care, IT, and telecommunications were more...
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Keywords:
by Michael Blanding
- February 1979 (Revised October 1982)
- Case
Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978
Keywords:
Applied Optics;
History;
Competition;
Information Technology;
Telecommunications Industry;
Telecommunications Industry
Porter, Michael E. "Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978." Harvard Business School Case 379-139, February 1979. (Revised October 1982.)
- March 2022 (Revised April 2022)
- Teaching Note
France Télécom (A), (B), and (C)
By: Ashley Whillans
This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that...
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- November 2014 (Revised January 2017)
- Case
Micromax: Scaling the Largest Indian Mobile Handset Company
By: Ranjay Gulati, Rachna Tahilyani and Alicia DeSantola
It is January 2014 and Rahul Sharma, cofounder of Micromax Informatics (Micromax), the largest Indian mobile handset company, is preparing for an emergency conference call with his private equity investors. In the last six years, Micromax had grown its annual product...
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Keywords:
Mobile;
Scaling;
Indian Software Development;
Consumer Behavior;
Management Turnover;
Mobile and Wireless Technology;
Management;
E-commerce;
Telecommunications Industry;
Telecommunications Industry;
India
Gulati, Ranjay, Rachna Tahilyani, and Alicia DeSantola. "Micromax: Scaling the Largest Indian Mobile Handset Company." Harvard Business School Case 415-034, November 2014. (Revised January 2017.)
- July 2004 (Revised December 2004)
- Case
RelayHealth
By: Joseph B. Lassiter III and Elizabeth Kind
RelayHealth provides secure, online communications for doctors, patients, and health plans. The company's services include online consultations, prescription renewals, and appointment scheduling. RelayHealth's business model derives subscription revenue from doctors...
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Keywords:
Communication Technology;
Internet and the Web;
Consumer Behavior;
Entrepreneurship;
Health Care and Treatment;
Growth and Development Strategy;
Telecommunications Industry;
Telecommunications Industry
Lassiter, Joseph B., III, and Elizabeth Kind. "RelayHealth." Harvard Business School Case 805-021, July 2004. (Revised December 2004.)
- February 2003 (Revised July 2003)
- Case
Ember Corporation: Developing the Next Ubiquitous Network Standard
By: Rebecca Henderson and Nancy Confrey
Ember is a venture capital-funded start-up that hopes to establish a standard for ubiquitous wireless networks. Its unique approach and proprietary technology promises to create enormous value in a wide variety of markets, particularly in local sensing and control....
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Keywords:
Business Startups;
Wireless Technology;
Value;
Competitive Strategy;
Standards;
Telecommunications Industry;
Telecommunications Industry
Henderson, Rebecca, and Nancy Confrey. "Ember Corporation: Developing the Next Ubiquitous Network Standard." Harvard Business School Case 703-448, February 2003. (Revised July 2003.)
- February 2003
- Teaching Note
Siemens AG: Global Development Strategy (A) and (B) TN
By: Stefan H. Thomke
Teaching Note for (9-602-061) and (9-602-062).
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- May 1998 (Revised October 1998)
- Case
Teleswitch (A)
Describes the financing history of Teleswitch, a maker of small digital telephone switches for the wireless/cellular industry. As the case ends, Teleswitch is revisiting its selection of an investment banker for its hoped-for IPO. A rewritten version of an earlier...
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Keywords:
Initial Public Offering;
Investment Banking;
Entrepreneurship;
Financing and Loans;
Wireless Technology;
Telecommunications Industry;
Telecommunications Industry
Roberts, Michael J. "Teleswitch (A)." Harvard Business School Case 898-207, May 1998. (Revised October 1998.)
- 27 Sep 2018
- Working Paper Summaries
Ratcheting, Competition, and the Diffusion of Technological Change: The Case of Televisions Under an Energy Efficiency Program
- 12 Aug 2008
- First Look
First Look: August 12, 2008
unexpectedly in the midst of chaos brought by the resistance of its staff who feared losing their civil servant status after privatization. Also facing Mao was the forthcoming deregulation of the telecommunication industry on the island...
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Keywords:
Sean Silverthorne
- 21 Sep 2010
- First Look
First Look: September 21, 2010
heterogeneous telecommunication costs arising from different regulatory regimes) strengthens our results. Download the paper: http://www.hbs.edu/research/pdf/11-023.pdf Employee Selection as a Control System Author:Dennis Campbell...
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Keywords:
Sean Silverthorne