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- All HBS Web (823)
- Faculty Publications (225)
- September 17, 2021
- Article
AI Can Help Address Inequity—If Companies Earn Users' Trust
By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta
While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a...
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Keywords:
Artificial Intelligence;
Algorithmic Bias;
Technological Innovation;
Perception;
Diversity;
Equality and Inequality;
Trust;
AI and Machine Learning
Zhang, Shunyuan, Kannan Srinivasan, Param Singh, and Nitin Mehta. "AI Can Help Address Inequity—If Companies Earn Users' Trust." Harvard Business Review Digital Articles (September 17, 2021).
- Web
2022 Symposium - Race, Gender & Equity
Diversity and Inclusion Natasha Warikoo , Tufts University The Diversity Rationale: A Mechanism for Inclusion or the Master’s Tool? Banu Özkazanç-Pan , Brown University DEI and Entrepreneurship: Power, social capital and networks Courtney...
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- 22 Sep 2003
- Research & Ideas
How Businesses Can Respond to AIDS
warned. "Business cannot sit this one out" and ignore reality, he said. Yet the nature of any given industry today presents business with unique challenges. One session of the conference focused specifically on supply chains, led by Stacey Childress, View Details
Keywords:
by Martha Lagace
- July 2021
- Article
Invisible Inequality Leads to Punishing the Poor and Rewarding the Rich
By: Oliver P. Hauser, Gordon T. Kraft-Todd, David Rand, Martin A. Nowak and Michael I. Norton
Four experiments examine how the lack of awareness of inequality affects behaviour towards the rich and poor. In Experiment 1, participants who became aware that wealthy individuals donated a smaller percentage of their income switched from rewarding the wealthy to...
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Keywords:
Income Transparency;
Income;
Wealth;
Equality and Inequality;
Knowledge;
Behavior;
Outcome or Result;
Society;
Policy
Hauser, Oliver P., Gordon T. Kraft-Todd, David Rand, Martin A. Nowak, and Michael I. Norton. "Invisible Inequality Leads to Punishing the Poor and Rewarding the Rich." Behavioural Public Policy 5, no. 3 (July 2021): 333–353.
- Profile
Andrew Holmberg
experience was less about investigation and more about integration. In college, Andrew explains, “I majored in both economics and public policy; I’ve always been interested in the intersection of business and social policy, between...
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- 01 Dec 2010
- News
The Transformers
social impact. And the way to magnify that impact is to give away valuable knowledge to anyone who can use it. Bridgespan is unique in another equally important way. It is a pioneer in the application of...
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- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
Northwestern University’s Kellogg School of Management. Minor says it was illuminating to use “regular” subjects as opposed to undergrads, who aren’t necessarily representative of a broad swath of the United States. Equally important was...
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- 01 Sep 2011
- News
Water for Life
has invested over $1 billion in laying 2,000 miles of water lines and building 33 wastewater treatment plants while returning strong profits for shareholders. Equally important, the company has emerged as a model for integrating financial...
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- Article
When Seeking Help, Women and Racial/Ethnic Minorities Benefit from Explicitly Stating Their Identity
By: Erika L. Kirgios, Aneesh Rai, Edward H. Chang and Katherine L. Milkman
Receiving help can make or break a career, but women and racial/ethnic minorities do not always receive the support they seek. Across two audit experiments—one with politicians and another with students—as well as an online experiment (total n = 5,145), we test whether...
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Keywords:
Support;
Marginalized Communities;
Personal Development and Career;
Equality and Inequality;
Identity;
Race;
Gender;
Communication Intention and Meaning
Kirgios, Erika L., Aneesh Rai, Edward H. Chang, and Katherine L. Milkman. "When Seeking Help, Women and Racial/Ethnic Minorities Benefit from Explicitly Stating Their Identity." Nature Human Behaviour 6, no. 3 (March 2022): 383–391.
- Web
Q+A on the Socioeconomic Inclusion Task Force with Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020) - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- 14 Mar 2023
- Blog Post
How Inclusive Managers Create Glass-Shattering Organizations
think it just produces an enormous amount of stress.” Steps toward gender equality In Glass Half-Broken, Ammerman and Groysberg recommend a series of best practices along seven critical dimensions to organizations that want to work toward...
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- 12 Jan 2015
- News
Good Investments
visits often require bus fare—while the Barared booths can be accessed on weekends and off-hours. And customers feel safe topping up their mobile phones here, says Reyes. They tell her that other companies take their money but fail to deliver the credits. Learn More...
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- 01 Dec 2015
- News
Faculty Q&A: The Price Is Right
complex emotionally, cognitively, and socially for people. I first encountered PWYW at New York’s Metropolitan Museum of Art. Then I discovered that Radiohead had released its In Rainbows album using a PWYW model. Now it’s used by digital...
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Keywords:
Julia Hanna
- 31 Oct 2018
- News
Pitching In for Female Leaders
yet I was one of the few women who made it through the glass ceiling to the top of international football. Until one day, the rug was pulled off from underneath me, and I found myself out of a job. There was a horrible social media...
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- 01 Sep 2004
- News
Survey Spotlights HBS Experience
percent credited the School for preparing them to make decisions with incomplete information, and an equal percentage also reported that HBS prepared them to address complex problems. Other valued skills included developing...
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- Web
Work & Life - Race, Gender & Equity
Care Tech. / Social Assistance 49 55 Software Publishers / Technology 52 54 “My career has been fulfilling and I achieved most of the goals that I had set for myself. I’m still young but feeling a bit burnt out and would like to work...
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- 07 Jun 2016
- Op-Ed
Can Brand Trump Win a Presidency?
than prospective, divisive rather than inclusive. It works mostly for older white men who are no longer enjoying the inside track in a more equal society. The Trump campaign m.o. is reminiscent of the description of Ed King's successful...
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- Web
2023 Symposium - Race, Gender & Equity
Organizational Behavior (LEAD). Rae Johnson Rae Johnson, PhD, RSMT is a scholar/activist whose research centers on the intersections between embodiment and social justice. Chair of the Somatic Studies doctoral program at Pacifica Graduate...
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- March 2024
- Article
Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity
By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial...
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Keywords:
Health Pandemics;
Technology Adoption;
Prejudice and Bias;
Equality and Inequality;
Communication Technology;
Race;
Ethnicity;
Health Industry
Tang, Mitchell, Rebecca Mishuris, Lily Payvandi, and Ariel Dora Stern. "Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity." JAMA Network Open 7, no. 3 (March 2024).
- February 9, 2016
- Article
How a 10-Year-Old Boy Gave 13,000 Young Adults the Chance to Get Ahead
Keywords:
Opportunities;
Nonprofit Organizations;
Poverty;
Equality and Inequality;
Competency and Skills;
Income
Chertavian, Gerald. "How a 10-Year-Old Boy Gave 13,000 Young Adults the Chance to Get Ahead." Forbes Grads of Life (February 9, 2016).